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01 Jul 2021

BCA Operates Until 14.00 Local Time to Support Emergency PPKM Policy

Jakarta, 01 July 2021 – Observing the development of the COVID-19 pandemic, BCA as part of the national banking system, is committed to fully supporting the policies of the Central Government and Regional Governments, Regulators & Banking Authorities, especially the Emergency PPKM policy to suppress the transmission rate of the COVID-19 pandemic.

In line with the policy from the regulator, starting Friday, July 2, 2021, BCA will make adjustments to its policy on operating service hours for Branch Offices until 14.00 local time, which will generally apply at BCA Branch Offices throughout Indonesia.

BCA has also adjusted the operational service hours for fund transfer transactions via RTGS and LLG, valid from July 2, 2021, which would be accessible until 13.30 local time via branch counters and until 14.00 WIB via e-channel.

"In addition, in the current condition, BCA is principally committed to carrying out banking operations following the Emergency PPKM policy, that has been established, with strict health protocols," said Executive Vice President Secretariat & Corporate Communication of BCA, Hera F. Haryn.

We can also convey that BCA is always committed to prioritizing the health, safety and comfort of its employees, customers, business partners, and the community.

For information on the operational hours of BCA’s branch offices, customers can visit

Along with BCA's digital transformation, customers can do #BankingFromHome through digital banking solutions, such as mobile banking (BCA mobile), internet banking (KlikBCA), and other digital channels. For more complete information, please visit

BCA also introduced myBCA, the newest digital platform from BCA, which only requires customers a single user ID to access all of their account information at BCA using a BCA ID. For more detailed information, please visit BCA is always by your side for 24 hours with the HaloBCA contact center service via 1500888, WA Halo BCA 0811 1500 998, twitter @halobca or web chat


About PT Bank Central Asia Tbk (as of 31 March 2021) 

BCA is one of the leading commercial banks in Indonesia with the core business of transaction banking. BCA also offers a full range of financial services in consumer, SME, commercial and corporate segments. As of March 2021, BCA has the privilege of serving more than 25 million customer accounts, processing around 41 million of daily transactions through a network of 1,244 branches; 17,634 ATMs as well as the 24-hour internet & mobile banking systems; supported by 24/7 Halo BCA contact center. BCA’s presence is complemented by a number of subsidiaries focusing on vehicle financing, sharia banking, securities, general and life insurance, digital bank, remittance as well as venture capital business. BCA is committed to building lasting relationship with customers, putting people first, and making positive impact on society at large. With more than 24,000 employees, BCA's vision is to be the bank of choice and a major pillar of the Indonesia economy.


Corporate Secretary & Communication

Public Relations 

Address : Jl. MH Thamrin No.1, Menara BCA 20th Floor. Jakarta 10310

Telephone : (021) 2358-8000 

Fax : (021) 2358-8339

E-mail :

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