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Policies, Standards, & Certifications

Policies

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Environmental, Social, and Governance (ESG) Policy on Financing for Oil and Gas Industry Sector

141.38 KB

Fair Advertising & Marketing Policy

245.95 KB

Debt Collection Policy

148.6 KB

Financial Literacy & Inclusion Policy

143.44 KB

Respectful Workplace Policy

159.1 KB

Consumer Data & Privacy Protection

130.41 KB

OHS Policy

422.73 KB

Environmental, Social, and Governance (ESG) Policy on Financing for the Cement and Basic Steel Industry Sector

429.38 KB

Environmental, Social, and Governance (ESG) Policy on Financing for the Toll Road Development Sector

433.38 KB

Environmental, Social, and Governance (ESG) Policy on Financing for the Coal Mining Sector

433.15 KB

Certifications

  • ISO 9001:2015 Quality Management System
  • ISO/IEC 27001:2013 Information Security Management System
  • ISO 20000-1:2011 Service Management System
  • ISO 20000-1:2018 Quality Management System

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