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Your trust motivates BCA to provide excellent service
Customer focus is a part of corporate values at BCA. We always thrive to fulfill the need of customers and all stakeholders. Your trust has motivated us to improve ourselves. Through our commitment and hard work over 65 years, BCA continues to receive awards and recognitions, both in national and international level.
CLSA Ratings - Indonesia ESG
Penyelenggara: CLSA
Top 10 ESG Champion |
18th Infobank Banking Service Excellence Awards 2021
Penyelenggara: Majalah Infobank
Peringkat I Chatbot |
Peringkat I Live Chat |
Peringkat II CRM |
Peringkat III Overall Contact Center |
Indonesia Customer Service Quality Award (ICSQ) 2021
Penyelenggara: Majalah SWA
Branch Banking Agent ; predikat : Very Good |
Indonesia WOW Brand Festive Day 2021
Penyelenggara: Markplus Inc
Silver Champion - Call Center (Halo BCA) |
Infobank 4th Satisfaction Loyalty Engagement Awards 2021
Penyelenggara: Majalah Infobank
Peringkat I kategori Satisfaction Index 2021 Customer Service |
Peringkat I kategori Satisfaction Index 2021 Teller |
Peringkat II kategori Satisfaction Index 2021 Kantor Cabang |
Marketeers OMNI Brands of the Year 2021
Penyelenggara: Markplus Inc
OMNI Brands of the Year 2021 (Edukasi Keuangan lewat Media Digital) |
15th Financial Institution Awards 2021
Penyelenggara: Alpha Southeast Asia
Best Bank in Indonesia |
18th Infobank Banking Service Excellence Awards 2021
Penyelenggara: Majalah Infobank
Special Award BSE Award 2021 Rising Star |
Peringkat I Best Overall Performance |
26th Infobank Awards 2021
Penyelenggara: Majalah Infobank
Diamond Trophy (Performa Rating ‘Sangat Baik’ dalam 20 Tahun Terakhir) |
The Strogest Performance Bank |
The Most Consistence Bank with The Highest Score During Six Year |
The Most Efficient Bank |
The Best Bank in Credit Assets Quality |
ABF Wholesale Banking Award 2021
Penyelenggara: Asian Banking & Finance
API Project of The Year |
Asiamoney Awards 2021
Penyelenggara: Asiamoney Magazine
Indonesia's Best Domestic Bank 2021 |
Bisnis Indonesia Award 2021
Penyelenggara: Bisnis Indonesia
Bank Terbaik 2021 kategori Bank Swasta Devisa |
Bisnis Indonesia Corporate Social Responsibility Award (BISRA) 2021
Penyelenggara: Bisnis Indonesia
Gold Champion in Corporate Social Responsibility Program, kategori Perusahaan Publik |
Brand Finance Banking 500 2021
Penyelenggara: Brand Finance
2nd Place on Top 10 Strongest Banking Brands (AAA+ rating) |
Brand Finance Indonesia 100 2021
Penyelenggara: Brand Finance
Top 10 Most Valuable Brands in Indonesia (Peringkat ke-3) |
CSR Brand Equity Awards 2021
Penyelenggara: The Iconomics
The Company's Excellence in Building CSR Brand Equity |
Emiten Expose & Awards 2021
Penyelenggara: Berita Satu Media
Emiten Terbaik di Sektor Perbankan |
Euromoney Awards for Excellence 2021
Penyelenggara: Euromoney Magazine
Best Bank in Indonesia |
Euromoney Global Awards 2021
Penyelenggara: Euromoney Magazine
World's Best Bank in the Emerging Markets |
FinanceAsia's Country Awards
Penyelenggara: FinanceAsia
Best Bank in Indonesia |
Forbes' List of Global 2000 2021
Penyelenggara: Forbes
#436 Global 2000 |
#1604 Sales |
#342 Profit |
#479 Assets |
#320 Market value |
Forbes' List of The World's Best Bank 2021
Penyelenggara: Forbes
#2 in Indonesia (Top 10 Best Bank in Indonesia) |
HR Asia Award 2021
Penyelenggara: HR Asia
Indonesia's Best Companies to Work for in Asia |
Humas Resources Awards 2021
Penyelenggara: Warta Ekonomi
The Best HR Management for the Outstanding Banking Education Programs with Professional dan Profound Curriculum |
Indonesia Best Bank Award 2021
Penyelenggara: Warta Ekonomi
Indonesia Best Bank 2021 with Outstanding Financial Health and Corporate Performance: Prominance Banking Digitalization, (Category: BUKU 4 with total assets over 500 trillion) |
Indonesia Corporate Social Responsibility Awards 2021
Penyelenggara: Warta Ekonomi
Best CSR with Outstanding Program in Improving Community Welfare (Sektor: Finance, Subsektor:Bank BUKU 4) |
Indonesia CSR Award IV 2021
Penyelenggara: Economic Review
The Best of The Year CSR of the Year, kategori Finance Company |
1st Best of the Best CSR of the Year, kategori Bank Buku IV |
Indonesia Customer Service Quality Award (ICSQ) 2021
Penyelenggara: Majalah SWA
Bank Umum ; predikat : EXCELLENT |
Indonesia Digital Innovation Awards 2021
Penyelenggara: Warta Ekonomi
The Most Innovative Conventional Bank for The Marvelous Digital Banking Features Accessibility, kategori : Banking |
Indonesia Financial Top Leader Awards 2021
Penyelenggara: Warta Ekonomi
Best Leader for Business Resilience Through Business Innovation – Market Segmentation, Business Expansion and Product Development (kategori Bank Buku IV) |
INDONESIA GCG AWARD VI 2021
Penyelenggara: Economic Review
1st The Best Indonesia GCG Award 2021 kategori Public Company Bank BUKU IV |
Indonesia Human Capital Award VII 2021
Penyelenggara: Economic Review
The Best of The Best Indonesia Human Capital, predikat A - Very Excellent |
1st Best Company in Organization Capabilities |
1st Best Company in HRIS & Technology |
1st Best Company in Corporate Culture |
2nd Best Company in Employee Engagement |
3rd Best Company in Business Innovation |
Indonesia Millennial Women Brand Choice Awards 2021
Penyelenggara: Herstory - Warta Ekonomi
Bank BCA kategori Private Bank sebagai Best Millennial Women Brand Choice 2021 with Outstanding Products and Services Innovation |
Indonesia Millennial's Brand Choices Awards 2021
Penyelenggara: Warta Ekonomi
PT Bank Central Asia Tbk as Best Millennial's Brand Choices, kategori Private Bank |
Indonesia Most Acclaimed Companies Awards 2021
Penyelenggara: Warta Ekonomi
Indonesia Most Acclaimed Company 2021 , kategori Banking |
Infobank 4th Satisfaction Loyalty Engagement Awards 2021
Penyelenggara: Majalah Infobank
Peringkat II kategori Satisfaction Index 2021 |
Peringkat III kategori Marketing Engagement Index 2021 |
Peringkat IV BEST OVERALL SLE 2021 |
Infobank SMEs Finance Awards 2021
Penyelenggara: Majalah Infobank
BCA sebagai penerima SMEs Finance Award dalam kategori perusahaan Modal Inti Rp30Triliun ke atas - Buku IV |
Investor Award : Best Bank 2021
Penyelenggara: Berita Satu Media
Bank Terbaik 2021 kategori Bank Umum dengan Modal Inti lebih dari 30 Triliun |
Marcomm & Corcomm Team of The Year 2021
Penyelenggara: Majalah MIX
Solid Corcomm Team 2021 |
PR Indonesia Awards 2021 (PRIA)
Penyelenggara: PR Indonesia
Perusahaan Swasta Nasional Terpopuler di Media Cetak 2020 |
The 12th IICD Corporate Governance Award 2021
Penyelenggara: IICD
Top 50 Big Capitalization Public Listed Company |
Top Bank Awards 2021
Penyelenggara: The Iconomics
Indonesia Top Bank Awards 2021 |
Top CSR Awards 2021
Penyelenggara: Majalah TopBusiness
TOP CSR Awards 2021 #Star5 |
Top CSR Awards 2021 kategori khusus untuk Program CSR Penanganan Pandemi COVID-19 |
18th Infobank Banking Service Excellence Awards 2021
Penyelenggara: Majalah Infobank
Peringkat I Internet Banking |
Peringkat I Digital Branch |
Peringkat I Opening Account via Mobile Application/ Mobile Browser |
Peringkat I ATM Tunai |
Peringkat I Overall E-Banking |
Peringkat I Overall Digital Channel |
Indonesia Customer Service Quality Award (ICSQ) 2021
Penyelenggara: Majalah SWA
Aplikasi Mobile Banking ; predikat : EXCELLENT |
Kartu Kredit ; predikat : Very Good |
Indonesia Millennial Women Brand Choice Awards 2021
Penyelenggara: Herstory - Warta Ekonomi
Flazz BCA kategori E-Money sebagai Best Millennial Women Brand Choice 2021 with Outstanding Products and Services Innovation |
Indonesia Millennial's Brand Choices Awards 2021
Penyelenggara: Warta Ekonomi
BCA Mobile as Best Millennial's Brand Choices, kategori Mobile Banking Services |
Flazz as Best Millennial's Brand Choices, kategori E-Money |
Indonesia WOW Brand Festive Day 2021
Penyelenggara: Markplus Inc