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Social Value Creation 

Community engagement and empowerment programs

Creating Sustainably


BCA continuously develops corporate social responsibility programs. The developments are not only to contribute to the enhancement of communities’ welfare but also to improve the environmental quality and other activities supporting the Sustainable Development Goals (SDGs). The programs, managed under the Bakti BCA, are implemented through three pillars, namely:

  • Smart Solutions for education and financial literacy education
  • Smart Solution for culture, health, and natural environment areas
  • Excellent Business Solution for MSME development and community empowerment through fostered village initiatives

Information about Bakti BCA

Financial Inclusion and Literacy


As an archipelago, Indonesia has opportunities and also must resolve the challenges in providing access to banking services for the public. Concerning that, BCA has an active role in supporting financial literacy and inclusion program, initiated by the Indonesia Central Bank (BI) and the Financial Services Authority (OJK).

Implementation of financial literacy and inclusion program is carried out through the Solusi Cerdas Bakti BCA Smart Solution pillar, BCA actively educates the culture of financial management and introduces financial institutions. The program is developed in accordance with the target of activities, as an illustration, financial literacy to students is delivered using the game board facilities. This is an approach to make education interactive and interesting.

In 2020, no less than 105,522 people participated in BCA's financial literacy activities. The number includes 14,941 students.

Since 2015, BCA has actively supported the Financial Service Authority (OJK)'s initiative in a branchless banking program for financial inclusion (Laku Pandai), and also introduced LAKU BCA, DUITT. BCA also provides saving products for students; which are TabunganKu and SimPel.

Laku Pandai Program conducted by BCA is expected to create financial access for the community at large, especially those who have not yet been reached by the banking network. BCA LAKU services are performed by Laku Pandai Agents. Certainly, BCA ensures professionalism and integrity Laku Pandai Agents.

In the context of sustainable development, that is BCA's active participation to reduce social and economic inequalities. Laku Pandai Program helps people to fulfill their socio-economic rights toward a better quality of life, especially through financial management and financing access.

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