Effective on 2 September 1975 the name of the Bank was changed to PT Bank Central Asia (BCA).
BCA strengthens its delivery channels and obtained a license to open as a Foreign Exchange Bank in 1977.
BCA aggressively expanded its branch network in line with the deregulation of the Indonesian banking sector.
BCA developed its information technology capacity, by establishing an online system for its branch office network, and launches new products and services including the Tahapan BCA savings accounts product.
BCA develops the Automated Teller Machine (ATM) network as an alternative delivery channel.
In 1991, BCA installed 50 ATM units in various locations in Jakarta. BCA intensively develops the ATM network and features.
BCA works with well-known institutions, such as PT Telkom and Citibank, allowing BCA’s customers to pay their Telkom phone bill or Citibank credit card bill through BCA ATMs.
BCA experiences a bank rush during the Indonesian economic crisis.
In 1998 BCA became a Bank Take Over (BTO) and was placed under the recapitalization and restructuring program operated by the Indonesian Bank Restructuring Agency (IBRA), a Government Institution.
BCA was fully recapitalized with the Government of Indonesia, through IBRA, assuming ownership of 92.8% of BCA shares in exchange for liquidity support from Bank Indonesia and a swap of related-party loans for Government Bonds.
BCA strengthens and develops its products and services, especially in electronic banking, by launching Debit BCA, Tunai BCA, KlikBCA internet banking, m-BCA mobile banking, EDCBIZZ, etc.
BCA establishes a Disaster Recovery Center in Singapore.
BCA develops expertise in lending, including expansion into vehicle financing through its subsidiary, BCA Finance.
IBRA divested 22.5% of its BCA shares through an Initial Public Offering, reducing its ownership of BCA to 70.3%.
BCA proactively manages its lending and liquidity position in the face of unprecedented global turbulence while continuing to strengthen the core transaction banking franchise.
BCA completes the setting up of a mirroring IT system to strengthen business continuity and reduce operational risk.
BCA introduces Solitaire, a new banking service for high net-worth individual customers.
BCA entered new lines of business including Sharia banking, motorcycle financing, general insurance and the capital markets business. In 2013, BCA increased its effective ownership from 25% to 100% in its general insurance arm PT Asuransi Umum BCA (formerly PT Central Sejahtera Insurance and also known as BCA Insurance).
BCA strengthened its transaction banking through further development of innovative products and services, notably with mobile banking applications in the latest smartphones, with payment settlement services through e-commerce, and through a new concept of Electronic Banking Center which equips ATM Centers with additional technology-backed features.
Enhancing the reliability of its banking services, BCA completes a new Disaster Recovery Center (DRC) facility in Surabaya which functions as a disaster recovery backup data center, integrated with the current two mirroring data centers. The new DRC replaced the previous DRC in Singapore.
BCA developed MyBCA, a self-service digital banking outlet; expanded cash recycling machine-based ATM networks; and launched the Sakuku app-based electronic wallet.
The Bank’s cash management services for institutional customers were enriched on internet banking platforms, the KlikBCA integrated business solution. This service provides features to meet the needs of business customers.
In January 2014, BCA purchased shares in PT Central Santosa Finance (CS Finance), a two-wheeler financing company, increasing the Bank’s effective ownership from 25% to 70%. BCA also obtained permission to provide life insurance services through PT Asuransi Jiwa BCA (BCA Life).
In its role as a major gateway and perception bank, BCA participated in the successful implementation of the government’s tax amnesty program from July 2016 to March 2017.
BCA completed a 100% share acquisition (directly and indirectly) of PT Bank Royal Indonesia in October 2019. Post-acquisition, Bank Royal’s business model will transform into a digital-based bank, complementing BCA’s established digital channels.
In December 2019, BCA entered into a conditional sale and purchase agreement (CSPA) to acquire a 100% equity stake in PT Bank Rabobank International Indonesia subject to regulatory and shareholders approvals.
BCA injected additional capital into BCA Syariah and CCV to support the business growth of the two subsidiaries.
BCA launched a series of innovative services throughout 2019 including BCA Keyboard (a finger-tip access to banking services on various online chat platforms); online account opening through BCA mobile; Welma (a mobile application for wealth management services).
The Bank is establishing a future branch model leveraging a range of technologies. The new model will enrich the customer experience and improve the operational efficiency of the branches.
BCA acquired a 100% effective ownership of Bank Royal, renaming Bank Royal to Bank Digital BCA.
The Bank completed a 100% share acquisition (directly and indirectly) of PT Bank Interim Indonesia (Ex.PT Bank Rabobank International Indonesia), and not long after, merged Rabobank with BCA Syariah.
BCA adapted various work processes in response to COVID-19, introducing split operations, work from home and physical distancing in workspaces all to prevent the spread of the virus and maintain sustainability.
BCA strengthened its digital platforms and electronic channels, launching a number of digital products and services, such as QR Code, Welma, Flazz 2.0, API BCA, online account opening through BCA mobile, Lifestyle features of BCA mobile.
Subsidiaries also developed various digital initiatives such as virtual showroom and mobile platform apps to support interaction and provide products information for customers.
The Bank continued the implementation of the Future Branch business model and a new enhanced service model with a view to better serving the changing needs of customers.