Tahapan Xpresi

Savings account for your stylish lifestyle

Why Tahapan Xpresi?

Saving Made Easy

Free balance info checking, transfer, or transaction without a passbook using BCA e-Banking

Savings with Style

Choose over 50 selections of card design for your unique and distinct expression

Comprehensive

Complete facilities KlikBCA dan m-BCA, BCA mobile, SMS Top Up atau SMS BCA

Tahapan Xpresi

Tahapan Xpresi

Tahapan Xpresi BCA is a Tahapan savings product for the youths. This youth-tailored savings product comes in various design selections.

Benefits


To understand the banking needs of young and stylish people, Tahapan Xpresi lets you express your passion.

Cash Withdrawal
Withdrawing money in ease from thousands of BCA ATM, Prima ATM, or Cirrus ATM network worldwide
Convenient
Easy payment for e-Commerce, top up phone credit, movie tickets using KlikBCA.com internet banking
Inexpensive
Low initial deposit and affordable administration fees
Online Community
Join the online forum for the Tahapan Xpresi Community at facebook.com/XpresiBCA and twitter @XpresiBCA

Important Information

Terms and Procedures:

  • Prospective customer is an individual.
  • Available for individual customers (Indonesian citizens and foreigners) with a valid ID card.
  • Fill and sign account opening form for Tahapan Xpresi.
  • Account opening is not subject to stamp duty fee.
  • Bring all necessary documents.

Types of Customers

Document

Adult individuals (≥ 17 years old)

ID card

Resident Permit (KITAS/KITAP), for foreigners

NPWP*, for Indonesian Citizens

Minors represented by a parent (< 12 years old)

Parent’s ID card

Parent’s NPWP 

Child’s birth certificate/Family Card/Child’s ID card

Minors represented by a legal guardian (< 12 years old)

Guardian’s ID card and NPWP

Letter of Appointment of Guardians from the District Court

Unrepresented minors (12- <17 years old)

ID card

Student card/Statement letter from school/ID card, for Indonesian Citizens

Passport/ID Card, for foreigners

Parent’s ID card and NPWP

Parent’s Statement Letter

*Note:If the Customer does not/does not yet possess an NPWP, it can be replaced with a statement letter of not owning an NPWP.

For inquiries and complaints:

Contact Us:

Halo BCA 1500888

Email: halobca@bca.co.id

WA: +628111500998

www.bca.co.id

Social Media:

Facebook : GoodLife BCA

Instagram : @goodlifebca

Youtube : Solusi BCA

Twitter : @BankBCA

Features, Benefits, and Risks of Tahapan Xpresi

Key Features of Tahapan Xpresi:

  • Available in Rupiah.
  • Minimum reserved balance of Rp10.000
  • No minimum monthly average balance.
  • Competitive interest rates. For details on interest rates, see the “Fees, Limits, and Interest Rates”.
  • The guaranteed interest rates adhere to the prevailing interest rates on Deposit Insurance Corporations (LPS) webpage.
  • Account statement will be sent in the print form and/or e-statement (direct download from BCA channel that you have).

Benefits

  • Provided with the Xpresi card.
  • Cash withdrawals at thousands of ATM BCA Network, ATM Prima Network, and the “Cirrus” ATM network around the world.
  • Customers can apply for savings account facilities such as internet banking, mobile banking BCA, SMS BCA, info services via SMS/Email, and phone banking.
  • Guaranteed security, PIN for ATM BCA, m-BCA, and Key BCA allows for a safe and comfortable transaction.

Risks

  • LPS does not guarantee your savings, if:
    • The amount of all savings (including interest) at one bank exceeds (equal to) Rp2 billion for both single and joint accounts.
    • The interest rate applicable exceeds the LPS-guaranteed interest rate.
  • Interest rates fluctuation may occur following market developments.
  • If the remaining balance in the customer account is zero for 6 consecutive months, the account will be automatically closed.

Simulation:

Tahapan Balance

Interest Rate per Annum According to Balance*

Nominal Monthly Interest Rate**

Rp 20,000,000

0.01%

Rp 131.51

Note:
*Interest rates may change at any time according to market conditions, which will be notified through BCA information facilities.
**Nominal Interest Rate = gross interest before tax according to the prevailing regulations (Assuming 1 month = 30 days and 1 year = 365 days)

Additional Information

  • Interest will be credited at the end of the month.
  • If interest rates decrease, nominal interest received will also decrease.
  • It is not available for joint account.
  • To close a savings account, customers can visit the branch where the account was opened and an account closing fee will be charged.
  • The Bank is required to notify all changes to the benefits, costs, risks, terms, and conditions of these Products and Services by mail or through other means pursuant to the prevailing terms and conditions. Such notification will be made 30 days prior to the effective date.
  • For every offer and subscription of other products, BCA will first ask the customer for approval to provide customer data to third parties.
  • Information about fees, benefits, and risks is available on bca.co.id.

Disclaimer (important note)

  • The Bank may reject the application for savings product if they do not fulfil the applicable terms and conditions.
  • The customer has read and understood the savings product according to the Product Summary.
  • This Product Summary is not part of the application for opening a Tahapan Xpresi account.
  • Customers are required to read, understand, and sign the application for opening a Tahapan Xpresi account.
  • Information included in the Product Summary is valid until the new amendment related to the BCA Savings in this Product Summary is made.
  • Customers are required to carefully read this Product Summary before agreeing to the opening of Tahapan Xpresi. Customers may rightly ask a Bank employee or call Halo BCA at 1500888 for any inquiries or complaints related to the Product Summary.

Fees, Limits & Interest Rates

Tahapan Xpresi

To accommodate its customer’s needs, BCA provides competitive limits and fees for each product and service. View the limits and fees for Tahapan Xpresi below.

Interest Rates

Balance (Rp)

Interest Rates (%pa)

 < 1,000,000

0.00

 ≥ 1,000,000

0.10

Effective : 1 October 2021

Placement

  • The nominal placement starts from Rp50,000
    • Rp25,000 for initial deposit.
    • Rp25,000 for card manufacturing.

Fees

  • Income Tax Fee: 20% of the nominal interest.
  • Every customer who makes a large cash withdrawal (with a value more than or equal to Rp100,000,000) is required to a 1-day notice. Failure to give such notice, the customer will be charged a fee of Rp100,000
  • Monthly administration fee of Rp7,500
  • Interbank transaction fees at each ATM Network:
  • Types of Transaction

    ATM BCA

    Prima & GPN

    Mastercard

    Balance Check

    Free

    Rp4,000

    Rp5,000

    Cash Withdrawal

    Free

    Rp7,500

    Rp25,000

    Interbank Transfer

    Rp6,500

    Rp6,500

    -

    Rejected Transaction

    Free

    Rp3,500

    Rp5,000

  • Remittance fees between banks are as follows:
  • Description

    Online

    LLG

    RTGS

    Via Cabang BCA

    -

    Rp2,900

    Rp30,000

    Via BCA mobile

    Rp6,500

    -

    -

    Via Internet Banking

    Rp6,500

    Rp2,900

    Rp25,000

    Note: remittance cancellation will incur a fee of Rp10,000

  • Transfer fees between BCA accounts in another city or with a note via a BCA branch office are subject to a fee of Rp2,000
  • See Outward Remittance (OR) fees on www.bca.co.id (linkto Fees & Limits of Outward Remittance page).
  • Account closing fee: Rp10,000
  • Card manufacturing/replacement fee: Rp25,000

Limit

Description  Limit
Cash Deposit 6) Rp.30.000.000
Transfer between BCA Account 3)  Mastercard/GPN Selain Mastercard dan GPN 
Rp.25.000.000 Rp.25.000.000
Transfer between BCA Account (IDR - FC) via ATM 7) Mastercard/GPN   Selain Mastercard dan GPN
Rp.15.000.000 Rp.15.000.000
Cash Withdrawal via ATM 1) Rp.7.000.000 
 Inter-bank transfer of switching network participants via ATM Rp. 10.000.000
Las update: 31 August 2021
1) Limit of cash withdrawal transactions using ATM card or Cardless service in BCA mobile is a combined limit
2) Transfer Transaction Limit is a combined limit with transfer limit at m-BCA
3) This limit are separate with transfer limit IDR
4) Debit BCA payment limit becomes one with cash withdrawal at merchant and Flazz Top up at EDC (separate from atm cash pick-up limit)
5) Limit of cash deposit transactions using ATM card or Cardless service in BCA mobile is a combined limit
6) Valid from 7 July 2021 - 31 January 2022

TERMS AND CONDITIONS FOR TAHAPAN XPRESI
PT BANK CENTRAL ASIA Tbk (“BCA”)

A. DEFINITIONS

  1. Depositor means an individual who owns an identity card in accordance with the applicable law and who has opened a TAHAPAN XPRESI account at BCA.
  2. PASPOR BCA Card means a card issued by BCA that can be used by the holder of the PASPOR BCA card to conduct Certain Transactions through BCA Automatic Teller Machine (ATM) and/or other facilities as determined by BCA.
  3. Certain Transaction means a transaction that can be conducted by the Depositor through BCA ATM and/or other facilities as determined by BCA such as deposit, cash withdrawal, funds transfer, payment, and balance information.
  4. PASPOR Xpresi Card means a PASPOR BCA Card specifically issued as a facility for the TAHAPAN XPRESI account.

B. GENERAL TERMS AND CONDITIONS

  1. TAHAPAN XPRESI Depositor means an individual who owns an identity card in accordance with the applicable law (hereinafter referred to as the "Depositor”).
  2. Potential Depositors must open the TAHAPAN XPRESI account by themselves or they may also be represented by their parents or guardians in accordance with the applicable provisions at BCA. The TAHAPAN XPRESI account can only be opened in the form of a single account (it cannot be opened in the form of a joint account).
  3. Once the TAHAPAN XPRESI account has been opened, BCA will issue a PASPOR Xpresi Card either with a national payment gateway logo (Gerbang Pembayaran Nasional) and/or with the Mastercard logo, in the following card types: Pre-Printed PASPOR Xpresi Card, Photo-bearing PASPOR Xpresi Card, or a Multi-design PASPOR Xpresi Card of the Depositor’s choice.
  4. The image on the PASPOR Xpresi Card is only intended for aesthetic or decoration purposes and will not be used for verification purposes when the Depositor conducts a transaction. All images to be displayed on the PASPOR Xpresi Card at the request of the Depositor, including photographs, are subject to the following provisions.
    1. Not containing any pornographic elements.
    2. Not violating the general rules morals and decency or the intellectual property rights of others.
    3. If there is an indication that the image on the PASPOR Xpresi Card violates the restrictions specified in items a) and b) above, BCA has the right to require the Depositor to replace the image on his/her PASPOR Xpresi Card. All consequences arising from such violations shall be the liability of the Depositor.
  5. The PASPOR Xpresi Card is issued only for the benefit of the Depositor and must not be transferred to other persons in any way. All consequences arising from any misuse of the PASPOR Xpresi Card shall be the sole liability of the Depositor.
  6. The PASPOR Xpresi Card must not be used for purposes other than to conduct a Certain Transaction.
  7. The parent or guardian that opens a TAHAPAN XPRESI account in the capacity as the parent or guardian of a minor is fully liable for the use of the PASPOR Xpresi Card provided by BCA, including in the event of any misuse of such PASPOR Xpresi Card.
  8. Every time the Depositor uses the PASPOR Xpresi Card, the Depositor will be requested to enter a Personal Identification Number (PIN) or put a signature (only for Certain Transactions on the Electronic Data Capture (EDC) machine at overseas merchants that only conduct transaction verification in the form of signatures). The Depositor must keep the confidentiality of the PIN and OTP (One Time Password) sent to the Depositor’s registered mobile number. The OTP is only required for certain transactions, including an online debit transaction for which the merchant requires the Depositor to enter the OTP. The Depositor must not disclose his/her PIN and/or OTP to any other persons. All consequences arising from any misuse of the PIN and/or OTP shall be the sole liability of the Depositor.
  9. The use of the PIN on BCA Automated Teller Machines (ATMs), other banks’ ATMs through a switching service provider’s network such as Prima and/or Cirrus, BCA Electronic Data Capture (EDC) machine, or another party's EDC machine through the Maestro/MasterCard network has the same legal force as a written instruction signed by the Depositor.
  10. If the PASPOR Xpresi Card is stolen or lost, the Depositor must immediately provide BCA with a written notice of such theft or loss. The notice must be made and signed by the Depositor in the form and substance satisfactory to BCA and submitted to a BCA Branch Office during BCA business hours. If the Depositor is unable to come to the BCA Branch Office, the notification can be made through Halo BCA.
  11. Any notice of theft or loss of the PASPOR Xpresi Card, whether submitted to a BCA Branch Office or provided via Halo BCA, will be followed by a blockage by BCA of the relevant TAHAPAN XPRESI account. The account will remain blocked by BCA until BCA receives a written request from the Depositor to release the blocked TAHAPAN XPRESI account. As long as the notice of theft or loss has not been received by BCA, any Certain Transactions made using the stolen or lost PASPOR Xpresi Card shall be the sole liability of the Depositor.
  12. The written request to release the blocked account linked to the stolen or lost PASPOR Xpresi Card can be submitted by the Depositor to a BCA Branch Office. BCA has the right to verify the identity of the Depositor when the Depositor requests the release of the blocked TAHAPAN XPRESI account.
  13. BCA will not process any transaction involving the TAHAPAN XPRESI account whose PASPOR Xpresi Card has been reported lost by the Depositor to BCA. To conduct transactions again with the TAHAPAN XPRESI account, the Depositor can apply for a replacement of the PASPOR Xpresi Card at all BCA Branch Offices, except for the replacement of a Photo-Bearing Passpor Xpresi Card or a Multi-Design PASPOR Xpresi Card, which can only be done at certain Branch Offices.
  14. The Depositor holds BCA harmless against all claims, lawsuits, and/or other legal proceedings and for any losses arising from the forgery of a PASPOR Xpresi Card that is not caused by BCA’s fault.
  15. BCA reserves the right to block the Depositor’s TAHAPAN XPRESI account, reject any transaction involving the Depositor, and/or terminate the business relationship with the Depositor if:
    1. the Depositor fails to comply with the prevailing law;
    2. the Depositor fails to provide any information and supporting documents in accordance with the prevailing law;
    3. the Depositor is known to have used and/or reasonably suspected of using false documents and/or providing incorrect data to BCA;
    4. the Depositor provides questionable information; and/or
    5. the Depositor’s source of transaction funds is known to emanate from and/or reasonably suspected of emanating from a crime.
  16. To get details about the transaction history of a TAHAPAN XPRESI account, the Depositor can make an inquiry through KlikBCA Individual or m-BCA, or through other facilities in accordance with the provisions applicable at BCA.
  17. If there is a discrepancy between the balance in the TAHAPAN XPRESI account and the balance on record with BCA, the balance or records held by or recorded at BCA will prevail, unless proven otherwise.
  18. The Depositor must pay all charges and fees arising in connection with the opening of the TAHAPAN XPRESI account, including but not limited to the PASPOR XPRESI Card production/replacement fee, the administration fee, the transaction fee, as well as any other charges and fees. The amount of such charges and fees including any changes thereto will be notified to the Depositor by BCA in any form and by any means. Such charges and fees will be debited directly by BCA from the Depositor’s TAHAPAN XPRESI account.
  19. The Depositor must notify BCA in writing of any changes to the Depositor’s data.
  20. The Depositor hereby authorizes BCA to provide the Depositor‘s data to any party other than BCA that has entered into a cooperation agreement with BCA, for promotional activities or other commercial purposes.
  21. BCA will offer certain products/services provided by both BCA and any party other that has entered into a cooperation agreement with BCA via personal communication channels. If the Depositor refuses to get such offer, the Depositor can contact Halo BCA.
  22. If the Depositor later applies for such facilities as m-BCA, KlikBCA, SMS BCA, and/or other facilities associated with the TAHAPAN XPRESI account (if any), the Depositor hereby agrees to be bound by the terms and conditions for such m-BCA, KlikBCA, SMS BCA, and/or other facilities associated with the TAHAPAN XPRESI account as may be used by the Depositor.
  23. In the event of the Depositor’s death, BCA may request any documentation of heirship as required by BCA as the basis for liquidating the balance in the TAHAPAN XPRESI account and paying the same to the rightful beneficiary(-ies) as specified in the documentation of heirship. Once the balance in the TAHAPAN XPRESI account owned by the deceased Depositor has been liquidated and paid to the rightful beneficiary(-ies) or attorney(s)-in-fact as specified in the documentation of heirship, BCA is released and forever discharged from any liability whatsoever in connection with the Depositor’s TAHAPAN XPRESI account.
  24. As long as the Depositor (including any one or more parties collectively opening the TAHAPAN BCA joint account) still has outstanding debts of any nature to BCA under any credit facility, L/C, bank guarantee or guarantee provided by the Depositor (borgtocht), interest, facility fee (provisi), Cheque/Bilyet Giro book charges, stamp duty, draft, letter of acceptance or other commercial papers signed by the Depositor as an acceptor, endorser, or drawer, guarantor or as a consequence of the use of a credit card or any other fees or obligations arising from anything whatsoever, BCA is entitled, and to the extent necessary is hereby authorized by the Depositor to debit the Depositor’s account and apply the proceeds to repay any amounts at any time owing to BCA. Any consequences arising from the debiting of the TAHAPAN XPRESI account under the power granted by the Depositor shall be the sole responsibility of the Depositor.
  25. BCA has the right to rectify the balance of the Depositor’s account in the event of any mistake by BCA in inputting the relevant data.
  26. The TAHAPAN XPRESI account will be automatically closed by the system if the balance of the TAHAPAN XPRESI account remains zero for 6 (six) consecutive months.
  27. The closure of a TAHAPAN XPRESI account must be done by the Depositor at the BCA branch office where the TAHAPAN XPRESI account is opened, and the Depositor must present the Depositor’s original and valid ID card, the PASPOR Xpresi Card, and other supporting documents (if applicable) according to the provisions applicable at BCA.
  28. The closure of a TAHAPAN XPRESI account will be subject to an account closing fee. The fee amount for closing the TAHAPAN XPRESI account and any changes thereto will be notified by BCA to the Depositor in any form and by any means in accordance with the applicable law.
  29. Any TAHAPAN XPRESI account that is closed during a lucky draw period is not eligible for the lucky draw program held by BCA (if any).
  30. All data connected with the TAHAPAN XPRESI account will be held and stored by BCA in accordance with the prevailing law.
  31. The Depositor’s funds at BCA are guaranteed by the Indonesia Deposit Insurance Corporation (Lembaga Penjamin Simpanan, or “LPS”) to the extent of the maximum limit stipulated by the LPS. The LPS does not guarantee any deposit with interest at the rate exceeding the maximum interest rate stipulated by the LPS.
  32. For a funds transfer between BCA accounts or to an account at another bank (interbank funds transfer) through BCA’s electronic banking facility or another bank’s ATM, the Depositor hereby authorizes BCA to:
    1. display the Depositor’s name and/or account number on the screen of BCA’s electronic banking facility
    2. provide the Depositor’s name and/or account number to such other bank to be displayed on the screen of such other bank’s ATM.
  33. The display of the name and/or account number as described in items a and b above is intended as a means of seeking confirmation from the remitting customer to minimize the possibility of the remitting customer transferring to a wrong account.

  34. The Depositor hereby authorizes BCA to provide the Depositor‘s data to a paying bank in order to enable the paying bank to make payment to the designated recipient with regard to the Depositor's remittance transaction.
  35. The Depositor hereby acknowledges that all records, printouts, recordings, communication media, or other evidence of any nature held by BCA in connection with the electronic banking transactions conducted by the Depositor constitute valid and conclusive evidence binding on the Depositor, unless proven otherwise. The data connected with the electronic banking transactions conducted by the Depositor will be stored by BCA in accordance with the prevailing law.
  36. By opening the TAHAPAN XPRESI account, the Depositor is bound by and agrees to the terms and conditions for TAHAPAN XPRESI, including the provisions and rules governing all the services/facilities and transactions covered by the PASPOR Xpresi Card. BCA may at any time amend any provisions concerning the TAHAPAN XPRESI account, and such amendment will be notified by BCA in any form and by any means in accordance with the prevailing law.

C. DEPOSITS AND WITHDRAWALS

  1. The amounts of initial and subsequent deposits into the TAHAPAN XPRESI account shall subject to the provisions applicable at BCA, which will be notified by BCA in any form and by any means in accordance with the prevailing law.
  2. Deposits can be made at any time through the teller counter during BCA business hours or through a cash deposit machine and/or through other facilities as determined by BCA.
  3. Deposits in forms of Cheques, Bilyet Giro, drafts, and other instruments of similar nature will be credited to the TAHAPAN XPRESI account on the same day such instruments are received, but the credited amounts do not constitute good funds (dana efektif) that can be readily used or withdrawn by the Depositor (floating). The status of good funds in the TAHAPAN XPRESI account is dependent on the clearing result from Bank Indonesia and time of the clearing process (same day, next day or two days) as applicable to each BCA Branch Office. For incoming remittance transactions, funds will be credited to the TAHAPAN XPRESI account once the amounts have been received by BCA in good funds.
  4. In the event of any rejection of a Cheque, Bilyet Giro, Draft and other instruments of similar nature, BCA has the right to recover the credited amounts by debiting the Depositor’s TAHAPAN XPRESI account in the amount of the rejected Cheque/ Bilyet Giro/ Draft and other instruments of similar nature.
  5. If any of the instruments described above is rejected by the issuing bank, the rejected instrument can be collected by the depositor within 30 (thirty) calendar days of the rejection date. If the depositor fails to collect the rejected instrument within such period, BCA is not responsible for any consequences arising from the Depositor’s failure to collect the rejected instrument.
  6. If the Depositor requests BCA to make a collection (inkaso) of an instrument from the relevant issuing bank, BCA has the right to appoint a correspondent bank to carry out the collection. Any failure or delay by such correspondent bank in conducting the collection with the issuing bank or transferring the proceeds thereof to BCA as well as any loss arising from the collection process shall be the sole responsibility of the Depositor.
  7. Cash withdrawals or funds transfers from a TAHAPAN XPRESI account can be made through BCA ATM or through other facilities as determined by BCA in accordance with the provisions applicable at BCA. BCA is not responsible for any damage to and/or failure of BCA ATMs and/or other facilities due to causes beyond BCA’s control.
  8. The Depositor will be charged a certain fee for the cash withdrawal and funds transfer conducted at the teller counter. The amount of such fee will be notified by BCA to the Depositor from time to time in any form and by any means in accordance with the prevailing law.
  9. Whenever the Depositor makes a cash withdrawal or a funds transfer at the teller counter, BCA has the right to carry out PIN verification and/or any other verification procedure (if necessary) in accordance with the provisions applicable at BCA. BCA has the right to refuse to process the withdrawal or funds transfer if the Depositor cannot be verified according to the provisions applicable at BCA.
  10. Cash withdrawals or funds transfers by the Depositor’s attorney-in-fact can be made at a BCA Branch Office and the Depositor’s attorney-in-fact must present a duly fiscal-stamped power of attorney from the Depositor as well as the Depositor’s identity card and the attorney-in-fact’s original identity card.

D. CALCULATION AND PAYMENT OF INTEREST

  1. The TAHAPAN XPRESI account pays interest calculated based on the monthly average balance.
  2. Interest will be paid at the end of the relevant month and will be directly credited or added to the balance of the Depositor’s account on record with BCA.
  3. The interest rate will be determined by BCA. BCA has the right to change the interest rate at any time and will notify the Depositor of such change in any form and by any means in accordance with the applicable law.
  4. Any interest income shall be subject to tax in accordance with the prevailing tax law, and the tax shall be borne by the Depositor.

E. PROCEDURE FOR PASPOR XPRESI CARD

Use of PASPOR Xpresi Card

  1. The PASPOR Xpresi Card can be used by the Depositor to conduct the following transactions:
    • making deposits via a cash deposit machine;
    • making cash withdrawals through BCA ATMs, another bank’s ATMs, including ATMs with Prima and Cirrus networks. For PASPOR Xpresi Cards with a national payment gateway logo (Gerbang Pembayaran Nasional), cash withdrawals through ATMs of other banks can only be made at ATMs that are connected to the network that can accept such ATM Card and/or debit Card with a national payment gateway logo (Gerbang Pembayaran Nasional);
    • making a funds transfer between BCA accounts and to other banks (inter-bank funds transfer) in Rupiah currency through BCA ATMs, and other banks’ ATMs using the Prima ATM network and other switching service provider networks;
    • making a remittance to a United States Dollar (USD) / Singapore Dollar (SGD) account through BCA ATMs or remittances in any other currency as may be determined by BCA;
    • paying various bills/installments and purchasing mobile credits through BCA ATMs;
    • making purchases with Debit BCA through BCA EDC machines and other parties' EDC machines via the Maestro/MasterCard network. For PASPOR Xpresi Cards with a national payment gateway logo (Gerbang Pembayaran Nasional), purchases with Debit BCA through the EDC machines of other banks can only be made using the EDC machines that are connected to the network that can accept ATM Cards and/or debit cards with a national payment gateway logo (Gerbang Pembayaran Nasional);
    • making cash withdrawals at merchants showing the “Tunai BCA” sticker;
    • making online debit transactions through the Mastercard network, only for holders of PASPOR Xpresi Cards with the Mastercard logo
    • changing a PIN at a BCA ATM and/or a BCA Non-Cash ATM; and/or conducting other transactions as may be determined by BCA through the teller counter, BCA ATM, BCA Non-Cash ATM and/or other facilities as may be determined by BCA.
  2. Below is the procedure or manual for using the PASPOR Xpresi Card on BCA ATMs and/or BCA Non-Cash ATMs.
    1. insert the PASPOR Xpresi Card;
    2. enter the PIN. If the Depositor enters the wrong PIN 3 (three) times in a row, the PASPOR Xpresi Card will be blocked. The Depositor can request BCA to unblock the PASPOR Xpresi Card at a BCA Branch Office by taking the relevant PASPOR Xpresi Card and his/her original ID card to the bank officer;
    3. select the desired type of transaction.
  3. Below is the procedure or manual for using the PASPOR Xpresi Card on EDC machines.
    1. insert the PASPOR Xpresi Card;
    2. check the transaction amount appearing on the screen of the EDC machine;
    3. enter your PIN and affix your signature (only for Certain Transactions at overseas merchants that only conduct transaction verification in the form of signatures). If the Depositor enters the wrong PIN 3 (three) times in a row, the PASPOR Xpresi Card will be blocked. The Depositor can request BCA to unblock the PASPOR Xpresi Card at a BCA Branch Office by taking the relevant PASPOR Xpresi Card and his/her original ID card to the bank officer;
  4. Below is the procedure or manual for using the PASPOR Xpresi Card with the Mastercard logo for online debit transactions.
    1. enter the number of the PASPOR Xpresi Card bearing the Mastercard logo, its expiry date, and CVV (Card Verification Value) number into the merchant's application/website;
    2. for merchants that require an OTP, the screen of the merchant's application/website will show an instruction to enter the OTP, and the Depositor must enter the OTP sent to the mobile number previously registered by the Depositor for the purpose of verifying online debit transactions. The Depositor must maintain the confidentiality of the OTP and must not notify the OTP to any other party;
    3. continue the transaction as directed on the merchant's application/website.

Replacement of PASPOR Xpresi Card

  1. If the PASPOR Xpresi Card is damaged or lost, the Depositor may request a new PASPOR Xpresi Card at any BCA branch office. The replacement of a Photo-bearing PASPOR Xpresi Card or a Multi-design PASPOR Xpresi Card can only be done at certain BCA Branch Offices.
  2. If the Depositor requests the replacement of his/her PASPOR Xpresi Card for reasons other than a loss, the Depositor must show the PASPOR Xpresi Card to BCA.

E. COMPLAINTS HANDLING

  1. Any complaints to BCA in connection with the TAHAPAN XPRESI account may be lodged by the Depositor with any BCA branch office or with HALO BCA. For the purpose of handling a complaint, BCA may ask the Depositor to provide BCA with a copy of the Depositor’s identity card and other supporting documents.
  2. BCA will respond to such complaint in accordance with the prevailing law.
  3. Any complaints relating to the TAHAPAN XPRESI account must be lodged by the Depositor with BCA within no later than 3 (three) months of the transaction date.

F. DISPUTE RESOLUTION

  1. The Depositor agrees that any dispute or difference of opinion arising from and/or in connection with the implementation of these Terms and Conditions for TAHAPAN XPRESI of PT BANK CENTRAL ASIA Tbk (“BCA”) will be resolved in an amicable manner.
  2. Any dispute or difference of opinion that cannot be amicably resolved between the Depositor and BCA will be resolved through banking mediation facilities at Bank Indonesia or the Financial Services Authority or by means of mediation through an Alternative Dispute Resolution Institution included in the List of Alternative Dispute Resolution Institutions stipulated by the Financial Services Authority.
  3. Any dispute or difference of opinion that cannot be resolved in an amicable manner and/or by means of mediation as described in item 2 above will be resolved through the District Court of Central Jakarta, without prejudice to BCA's right to file a suit or claim through any other District Court within the territory of the Republic of Indonesia.

IMPORTANT: THE DEPOSITOR IS PROHIBITED FROM STORING OR LEAVING THE DEPOSITOR’S PASPOR XPRESI CARD WITH BCA

The Depositor hereby confirms that the Depositor fully understands and agrees to the Terms and Conditions for TAHAPAN XPRESI of PT BANK CENTRAL ASIA Tbk ("BCA") as described above and that BCA has provided sufficient explanation and sought the Depositor’s confirmation of his/her understanding of the benefits, charges and fees, and risks associated with the TAHAPAN XPRESI account

These Terms and Conditions for TAHAPAN XPRESI of PT BANK CENTRAL ASIA Tbk (“BCA”) have been adjusted to ensure compliance with the prevailing laws and regulations including Regulations of the Financial Services Authority

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