Banking Information and Solution

Halo BCA

Halo BCA provides access to banking product assistance and services for BCA customers and non customers at any time.

Benefits

Important Information

Please make sure to always contact the official Halo BCA service to avoid the misuse from irresponsible parties

haloBCA App

haloBCA app is a mobile application that can be used to contact various channels owned by Halo BCA, which are Call, Chat, Email, and Twitter.

Telepon

Menghubungi nomor resmi Halo BCA di 1500888 dan memilih layanan sesuai kebutuhan

Menghubungi akun yang sudah terverifikasi dan mengetik #HaloBCA untuk memulai chat dengan Customer Service di sini

Situs BCA

Melalui widget yang ada di situs bca.co.id. Syarat dan ketentuan cek di sini

Media Sosial

Follow dan menghubungi akun media sosial BCA yang sudah terverifikasi

Nomor Resmi Halo BCA

1500888
Perbankan, Kartu Kredit, KPR/KKB/Personal Loan, Pendaftaran Data Investor, BCA Syariah, BCA Insurance, BCA Life, BCA Klik Pay, Pengajuan Mesin EDC, BCA Sekuritas

1500222
BCA Prioritas

1500998
Halo BCA Bisnis

1500788
Merchant Solution

Layanan Nasabah Melalui Halo BCA

Nasabah Reguler Perbankan BCA
Nasabah Reguler Kartu Kredit BCA
Nasabah Kredit Konsumen BCA
Nasabah BCA Syariah
Nasabah AIA
Nasabah BCA Life
Nasabah Personal Loan
Nasabah EDC Campaign
Nasabah BCA Prioritas
Nasabah BCA Solitaire
Non-nasabah BCA
Kantor Cabang BCA (info)
Nasabah BCA Insurance
Nasabah Bisnis pengguna KlikBCA Bisnis
Nasabah BCA Digital

Bentuk Layanan

Layanan Halo BCA ditangani oleh Customer Service langsung dan juga bantuan mesin penjawab

Mekanisme Pengaduan Melalui Halo BCA

Nasabah menghubungi Halo BCA 1500888
Data nasabah akan diverifikasi
Pengaduan akan ditindaklanjuti secara langsung. Jika pengaduan tidak dapat diselesaikan oleh Halo BCA, nasabah akan diberikan nomor pengaduan untuk proses pengaduan lanjutan di kemudian hari *)

*) Akan ditindaklanjuti sesuai dengan SLA kategori pengaduan nasabah

Catatan :
Pengaduan melalui sosial media hanya untuk pengaduan tertentu

Fees & Limits

Halo BCA Access Fee
Telephone	Rp220/minute
Mobile Phone	According to provider tariff
Another platform	Quota deduction from data packages

Get the Service

Current features in the haloBCA app :

Administration

Registration

Registration Benefits :

Speed up identification when on Call
No need to fill in personal data when Chat

The user needs to input :

Type of account (Credit/Debit Card/Account)
Account number
Application password
Mobile phone number
OTP code

My Account

Displays user data who have registered

Users need to login first to be able to access My Account

On the My Account page, users can do :

Change photo
Change email
Change password
View the terms and conditions of the application
Delete user data

The Uses and Benefits of haloBCA Application

Provide an alternative channel for customers to contact Halo BCA with VoIP Call facility, which is using internet quotas that are cheaper, easier and safer.
VoIP Call facility also makes it easier for customers from abroad to contact Halo BCA. Other features can also be used by customers who are overseas.
Uniting Halo BCA service channels, which are Call, Social Media (Twitter), WhatsApp Bank BCA, Chat, and Email in one mobile application.

Banking Information and Solution

Why Halo BCA?

24/7

Many Ways to Contact

Extensive Service

Easier to connect via the haloBCA app