Jakarta, December 15, 2021 – PT Bank Central Asia Tbk (BCA) always provides the best service to meet banking needs for all customers. During Christmas and New Year holidays (Christmas 2021 and New Year 2022), BCA will anticipate customer banking needs through its various channels. BCA branch offices will operate normally on weekdays during Christmas and New Year holidays.
BCA prioritizes a hybrid concept where we are ready to serve customers both online and offline. Customers can still make safe and comfortable #BankingFromHome transactions through BCA digital services, such as BCA mobile or KlikBCA. For customers who wish to make cash deposit transactions, they can make transactions at the branch offices on weekdays or use BCA Deposit-Withdrawal ATM available 24-hour a day. To anticipate customers’ cash withdrawal needs at ATM machines ahead of the Christmas and New Year holidays, BCA prepares cash of IDR 33.2 trillion, an increase of 9% compared to 2020.
“This year, we are still facing pandemic situation. The good news is that the transmission graph is decreasing so that it provides a little leeway in mobility and allows us to enjoy time with our loved ones. BCA as part of the national banking system is committed to provide optimal banking services to customers in the country during the holiday season. This year, BCA presents the BCA Year End Sale, that can be used to hunt for year-end discounts. We also constantly update BCA digital channels such as BCA Mobile equipped with Lifestyle feature," said Jahja Setiaatmadja, President Director of BCA.
Jahja added that BCA's commitment to prioritize transaction security and convenience has become the top priority, even on holidays. If during the year-end holidays you wish to open a new account or block an account, this can be done through BCA mobile so that it will minimize activities at BCA branch offices. Bill payments, that usually need to be paid at the end of the month, can also be done in one hand on BCA mobile.
In addition to BCA digital banking features, Halo BCA service is also ready to serve customer needs 24-hour a day via Halo BCA call to 1500888, twitter @halobca or WhatsApp 0811 1500 998 for further action. Make sure there is a verified logo (green tick) when contacting BCA through WhatsApp application.
Customers can also use Halo BCA application, a mobile app that can be used to contact Halo BCA through all official channels owned by Halo BCA, including Call, Chat, Email and Twitter. This Halo BCA application provides an alternative channel for customers to contact Halo BCA via VoIP Call using internet data. The VoIP Call service also makes contacting Halo BCA more convenient for customers abroad. Other features can also be used by customers abroad.
Customers can download Halo BCA application on Play Store (Android) or on the Appstore (iOS). After downloading, customers can immediately use the application. However, customers should register first to speed up the verification process when making calls. For further information about Halo BCA application, please visit https://www.bca.co.id/id/Individu/layanan/Customer-Service/HaloBCA.
“Through this opportunity, the entire Board of Commissioners, Directors and Employees of PT Bank Central Asia Tbk. wish you a merry Christmas 2021 and a happy New Year 2022. May success and joy always be with us in the new year. Please follow the applicable health protocols during the year-end holidays. Stay safe and stay healthy," Jahja concluded.
For further information about BCA Year End Salebration, please visit https://www.bca.co.id/id/Campaign/2021/salebration#/.
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About PT Bank Central Asia Tbk (as of 30 September 2021)
BCA is one of the leading commercial banks in Indonesia with the core business of transaction banking. BCA also offers a full range of financial services in consumer, SME, commercial and corporate segments. As of September 2021, BCA has the privilege of serving more than 26 million customer accounts, processing around 46 million of daily transactions through a network of 1,237 branches; 17,913 ATMs as well as the 24-hour internet & mobile banking systems; supported by 24/7 Halo BCA contact center. BCA’s presence is complemented by a number of subsidiaries focusing on vehicle financing, sharia banking, securities, general and life insurance, digital bank, remittance as well as venture capital business. BCA is committed to building lasting relationship with customers, putting people first, and making positive impact on society at large. With more than 25,000 employees, BCA's vision is to be the bank of choice and a major pillar of the Indonesia economy.
For more information, please contact :
PT BANK CENTRAL ASIA TBK
Corporate Secretary & Communication
Public Relations
Address : Jl. MH Thamrin No. 1
Menara BCA Grand Indonesia 20th Floor
Jakarta Pusat 10310
Phone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
