Jakarta, 28 February 2026 – PT Bank Central Asia Tbk (BCA) is prepared to meet the needs of cash and transactions of its customers during 2026 Ramadan and Eid al-Fitr period by allocating Rp 65.7 trillion in cash. Simultaneously, BCA continues to strengthen its digital services to cater to all its customers.
BCA has also prepared several services to facilitate the exchange of Small Denomination Notes (UPK). Throughout this year’s Ramadan and Eid al-Fitr period, customers can perform UPK exchanges at BCA branch offices across Indonesia, subject to availability at each respective branch. For these exchanges, the currency provided includes currency fit for circulation (Uang Layak Edar/ULE) and new banknotes (subject to availability).
Furthermore, BCA has mobilized nearly 150 branch offices across Indonesia to serve UPK exchanges through Bank Indonesia’s PINTAR website registration mechanism. For this specific service, customers and the general public should note the following procedures:
- Register and place an order in advance through the PINTAR application at https://pintar.bi.go.id. The UPK exchange period follows the schedule determined for each respective BCA branch office.
- Exchanges can only be conducted according to the available quota at the designated BCA branch offices.
- After receiving an exchange allocation at the chosen BCA branch office via the PINTAR website, customers may visit the branch according to the scheduled time to perform the exchange.
- During the exchange, customers and the public must bring proof of exchange (hardcopy or softcopy) and their original ID card (KTP) matching the name stated on the exchange proof.
BCA President Director Hendra Lembong stated, "Ramadan and Eid al-Fitr are generally moments of significant currency turnover in Indonesia. This aligns with the increase in public needs, such as shopping, social necessities, and the homecoming tradition (mudik). BCA is committed to providing quality banking services, including ensuring the availability of cash. We are dedicated to assisting customers and the public in meeting their needs during Ramadan and Eid al-Fitr, as well as contributing positively to Indonesia’s economic growth."
In addition to physical services, BCA consistently provides digital services to fulfill customer transaction needs 24/7. The myBCA application, BCA mobile, internet banking (KlikBCA), and the BCA ATM network can be easily accessed by customers anytime and anywhere.
To ensure customer convenience in transacting during Ramadan and Eid al-Fitr, BCA also provides various easily accessible communication channels. Customers can contact Halo BCA services via 1500888 and the haloBCA application, as well as communicate through Bank BCA’s WhatsApp (0811 1500 998), X @HaloBCA, webchat at www.bca.co.id, or email at halobca@bca.co.id to get fast and responsive assistance.
"Representing the entire board of commissioners, directors, and employees of BCA, I would like to wish a happy Eid al-Fitr 1447 H to all our beloved customers. May the good deeds we have done during the holy month of Ramadan bring blessings and safety to us all," Hendra Lembong concluded.
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About PT Bank Central Asia Tbk (as of 31 December 2025)
BCA is one of Indonesia's leading banks, focusing on transaction banking and providing credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. As of the end of December 2025, BCA serves 43 million customer accounts and processes more than 115 million transactions daily, supported by 1,270 branch offices, 20,163 ATMs, as well as internet & mobile banking services and the Halo BCA contact center, which is accessible 24 hours a day. BCA's presence is supported by a number of subsidiaries that focus on vehicle financing, Sharia banking, securities, general and life insurance, digital banking, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on society at large. With more than 27,000 employees, BCA's vision is to become the main bank of choice for the community, serving as an important pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CCR
Corporate Communication
Address : Jl. MH Thamrin No.1, Menara BCA Lt. 22. Jakarta 10310
Phone : (021) 2358-8000
Fax : (021) 2358-8339
Email : corcom_bca@bca.co.id
