Jakarta, 11 March 2025 - PT Bank Central Asia Tbk (BCA) is ready to meet the needs of cash and customer transactions during Ramadan and Eid al-Fitr 2025 by allocating Rp70.22 trillion in cash. At the same time, BCA is also strengthening its digital services, especially during the Ramadan and Eid periods. The amount of cash prepared by BCA increased by 4% compared to the realization in the same period in 2024, in line with the projected increase in consumption activities of the public and small businesses, as well as increased demand for flexible banking services.
To anticipate the increase in transactions and distribution of money to the public, BCA has prepared a number of services that can facilitate customers and ensure the fulfillment of customer needs to exchange money. Throughout the Ramadan period until Eid al-Fitr this year, customers can exchange cash according to the availability of each branch throughout Indonesia.
During March 24-27, 2025, there are 15 Main Branch Offices (KCU) that are alerted by BCA to serve the exchange of Small Fractional Money (UPK) in the Jakarta, Bogor, Depok and Bekasi (Jabodebek) areas as follows:
| Branch Name | Area |
| KCU Kelapa Gading | North Jakarta |
| KCU Pantai Indah Kapuk | North Jakarta |
| KCU Matraman | East Jakarta |
| KCU Kalimalang | East Jakarta |
| KCU Asemka | West Jakarta |
| KCU Green Garden | West Jakarta |
| KCU Wisma Asia | West Jakarta |
| KCU Pasar Baru | Central Jakarta |
| KCU Pondok Indah | South Jakarta |
| KCU Kuningan | South Jakarta |
| KCU Bekasi | Bekasi |
| KCU Cikarang | Bekasi |
| KCU Bogor | Bogor |
| KCU Cibubur | Depok |
| KCU Depok | Depok |
Money exchange at the 15 KCUs above can be done as follows:
- Register and make a reservation in advance through the PINTAR application https://pintar.bi.go.id. Reservations can be made starting March 23, 2025 at 09.00 WIB.
- Exchange can only be done according to the quota available at the specified branch.
- Once the customer has been allocated an exchange at the branch selected on the PINTAR application, the customer can come to the branch as scheduled to make the exchange.
BCA President Director Jahja Setiaatmadja stated, “Ramadan and Eid al-Fitr is a period of significantly increased demand for cash, both for social purposes, homecoming, and friendship. Therefore, BCA is committed to providing optimal banking services for customers at all times, including ensuring adequate cash availability. We hope that these efforts will help customers and the public meet their needs during Ramadan and Eid al-Fitr, and have a positive impact on Indonesia's economic growth.”
During Ramadan, BCA also adjusts the operating hours of all branch offices until 14:30 local time. In addition to physical services, BCA is also strengthening its digital services to fulfill customers' transaction needs for 24 hours through the myBCA application, BCA mobile, internet banking (KlikBCA), and the BCA ATM network which can be easily accessed by customers anytime and anywhere.
To ensure customers' convenience in transacting during Ramadan and Eid al-Fitr, BCA provides various communication channels that can be accessed easily. Customers can contact Halo BCA service via 1500888 and haloBCA application, as well as communicate via WhatsApp Bank BCA (0811 1500 998), X @HaloBCA, webchat at www.bca.co.id, or e-mail halobca@bca.co.id to get fast and responsive assistance.
“On behalf of all commissioners, directors, and employees of PT Bank Central Asia Tbk, I would like to wish all our beloved customers a happy Eid al-Fitr 1446 AH. May the good deeds we have done during the holy month of Ramadan bring blessings to us all,” Jahja concluded.
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About PT Bank Central Asia Tbk (as of December 31 2024)
BCA is one of the leading banks in Indonesia that focuses on transaction banking business and provides credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. BCA serves more than 41 million customer accounts and processes more than 98.4 million transactions daily, supported by 1,264 branch offices, 19,543 ATMs, as well as internet & mobile banking services and a 24-hour Halo BCA contact center. BCA's presence is supported by a number of subsidiaries that focus on vehicle financing, Sharia banking, securities, general and life insurance, digital banking, remittances, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on society at large. With more than 27,000 employees, BCA's vision is to be the bank of choice for the people and an important pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CCR
Corporate Communication
Address : Jl. MH Thamrin No. 1
Menara BCA Lt. 22
Jakarta Pusat 10310
Telephone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
