Jakarta, 9 May 2026 - PT Bank Central Asia Tbk (BCA) maintains consistency as Indonesia's best bank according to Forbes, an international media outlet that has focused on economy and business for over 100 years. BCA's achievement of returning to the list of #1 World's Best Bank in Indonesia has solidified their commitment to delivering the best banking service for customers.
World's Best Banks is an event held by Forbes by collaborating with survey institution Statista. Forbes uses a survey method with about 54,000 respondents from 34 countries to judge five main aspects: trustworthiness, terms and conditions, customer service, digital services, and financial advice.
BCA President Director Hendra Lembong appreciates this award from Forbes. "We dedicate this award to our loyal customers who have accompanied BCA on its journey as well as trusted BCA as a banking service. We would also like to thank BCA's employees for their passion and commitment to providing the best service. This achievement has become our motivation to continue to innovate our quality banking services, as well as bring added value to our customers and the Indonesian people."
Forbes noted that BCA was one of 311 banks that have successfully maintained their status as World's Best Bank from the previous year. This has confirmed BCA's consistency in maintaining their standards as a high-performing bank.
BCA noted an increase in total credit of 5.6% year-over-year (YoY) reaching IDR994 trillion as of March 2026. This credit disbursement was supported by solid financing, with current accounts and savings (CASA) totaling to IDR1.089 trillion, a growth of 11.2% YoY. CASA dominated about 85.2% of BCA's total Third-Party Funds (DPK). The total profit of BCA and its subsidiaries reached IDR14.7 trillion.
BCA Credit until the end of March 2026 was especially supported by productive credit as large as IDR760.2 trillion, an increase of 7.8% YoY. Aside from that, credit disbursement to developing sectors have grown 10.0% YoY to IDR258.4 trillion, or an equivalent of 26.0% of the total portfolio of BCA's funding. This achievement is supported by small business credit which amounts to 12% YoY to IDR113 trillion, one of which is supported by funding disbursement to the New and Renewable Energy sector, which went up by 53.5% YoY.
Per March 2026, BCA has served 44 million customer accounts and processed over 122 million daily transactions, supported by 1,270 branch offices, 20,336 ATMs, as well as internet & mobile banking and the Halo BCA contact center which is accessible for 24 hours a day.
"This award is a reminder for BCA to continue improving our service as well as keep our customers' trust. Fueled by the spirit to keep growing and serving with all our heart, BCA will continue to bring banking services that fulfill needs, is safe, and trustworthy for all the people in Indonesia," Hendra Lembong concluded.
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BCA Maintains Consistency as Indonesia's Best Bank According to Forbes - PT Bank Central Asia Tbk (BCA) consistently remains Forbes' version of Indonesia's best bank. Forbes noted that BCA was one of 311 banks that have successfully maintained their status as World's Best Bank from the previous year, confirming BCA's consistency in maintaining their standards as a high-performing bank.
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About PT Bank Central Asia Tbk (per 31 March 2026)
BCA is one of Indonesia's leading banks, focusing on transaction banking and providing credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. As of the end of March 2026, BCA serves 44 million customer accounts and processes more than 122 million transactions daily, supported by 1,270 branch offices, 20,336 ATMs, as well as internet & mobile banking services and the Halo BCA contact center, which is accessible 24 hours a day. BCA's presence is supported by a number of subsidiaries that focus on vehicle financing, Sharia banking, securities, general and life insurance, digital banking, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on society at large. With more than 27,600 employees, BCA's vision is to become the main bank of choice for the community, serving as an important pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CCR
Corporate Communication
Address : Jl. MH Thamrin No.1, Menara BCA Lt. 22. Jakarta 10310
Telephone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
