2024-04-01 | Awas Modus

Let’s Update Your Data, Here are the Benefits!

Many people underestimate the importance of data updates, particularly in banking transactions. There are many benefits to keeping your data up-to-date. To better understand data updates, let’s read the explanation below.

What is Data Update?

Data updating in banking refers to the process of updating personal information that you have registered with a bank or other financial service provider. This includes general personal data such as full name, home address, phone number, and so on.

What are the Benefits of Data Updates?

There are many benefits of data updates in banking transactions. The three main benefits are:

1. Increased Security

It helps prevent potential misuse of your information by irresponsible parties. For example, if you change your mobile phone number, it is essential to update your data with the bank so that the number connected to your mobile banking is your new number. 

If you fail to do so, your old mobile phone number will still be connected to your mobile banking, as well as your credit card. This leaves your mobile banking account, debit card, and credit card vulnerable to fraudsters.

2. Easy

Easy verification and transaction process across all BCA channels and services. When you visit a BCA branch or call Halo BCA to get BCA services, you will first go through a verification process to ensure that you are the correct owner of the account. This process might take longer if the data stored in the bank is different from your updated data. However, if you have already updated your data, you will enjoy an easier and faster service.

3. Convenient

BCA provides convenient services and personalized banking solutions according to your specific needs. Once you have updated your data, BCA will be able to identify your latest information. This will enable BCA to provide more personalized offers that cater to each customer’s unique requirements.

In addition to the benefits above, data updating is a regulated process recognized by the OJK through Financial Services Authority regulation Number 12/POJK.01/2017 on the Implementation of the Anti-Money Laundering Programs and Combating the Financing of Terrorism Program in the Financial Services Sector. 

What Happens if Customers Don’t Update Their Data?

If you do not update your data, you might face the following consequences:

  • Your financial data could become more vulnerable to theft or misuse by malicious parties.
  • In case of fraud, your complaint to the bank would go through a longer verification process because the bank would not have your latest information.
  • You would miss out on the opportunity to obtain more personalized banking solutions that cater to your specific needs.

How to Update Data at BCA?

Updating your data is a safe process and you can do it only through BCA’s official channels. If someone offers to update your data outside of BCA’s official channels, you can be sure that is a fraudulent attempt. Therefore, it is crucial to update your data only through BCA’s official channels.

Now that you know the importance of updating your banking data, update your data at BCA’s official channels now.

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