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Deal by Chat

Deal by Chat

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Deal by Chat


This service allows the Customer to receive (broadcast) information on indicative forex rates, indicative securities prices, and/or market updates, and to directly conduct forex and/or securities transactions with the Dealing Room – Treasury Division (DTR) via a chat platform designated by BCA. The chat platform used for this purpose is WhatsApp.

Important information


Requirements & Procedures

  • Below are the criteria for customers eligible to use the Communication and Transaction Service via Chat Platform, based on the service type:
  • Service Criteria

    Forex Rate Broadcast

    • Customers that meet the requirements for special forex buy/sell transaction rates, or
    • Potential customers

    Forex Market Update Broadcast

    Forex Buy/Sell Transactions Against Rupiah and Other Currencies*

    • Customers that can directly make forex transaction deals with the DTR
    • Customers that have a Forex Line if conducting Non-Today forex buy/sell transactions
    • Customers not listed on the DTR blacklist for Forex Transactions

    Securities Price Broadcast*

    • Financial Institution (FI) customers, or
    • Non-FI customers that can transact in the secondary market directly with the DTR, or
    • Potential customers

    SecuritiesiMarket Update Broadcast

    Securities Buy/Sell Transactions*

    • Financial Institution (FI) customers, or
    • Non-FI customers that can transact in the secondary market directly with the DTR
    • Customers not listed on the DTR blacklist for Securities Transactions

    Notes:
    *Broadcast service for Securities prices and/or Securities Buy/Sell transactions including Bank Indonesia Instruments provided to FI customers.
    *Selected Individuals

  • Documentary requirements for registration based on the service type:
  • Service Required Documents

    Forex Rate Broadcast

    • Application Form for Forex Services
    • Application Form for Securities Investment Product Services via Treasury

    Forex Market Update Broadcast

    Securities Price Broadcast

    Securities Market Update Broadcast

    Forex Buy/Sell Transactions against Rupiah and Other Foreign Currencies

    • Application Form for Forex Services and
    • Terms and Conditions for Forex Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform

    Securities Buy/Sell Transactions

    • Application Form for Securities Investment Product Services via Treasury and
    • Terms and Conditions for Forex Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform for Non Financial Institution Customers, or
    • Terms and Conditions for Forex Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform for Financial Institution Customers

    Notes:

    • The Application Forms, Terms and Conditions, and Personal Product and Service Information Summary must be signed by the Customer in 2 (two) copies, each for the Customer and BCA.
    • All the documents specified above must be signed by an authorized representative of the customer.

Main Features Deal by Chat

The following features are available to the Customer:

Service Service Description

Forex Rate Broadcast

Information broadcast containing:

  • Indicative forex transaction rates
  • Breaking news (if any)
  • Forex transaction market summary

Forex Market Update Broadcast

Broadcast containing information and a PDF file on a forex market update

Securities Price Broadcast

Information broadcast containing:

  • Indicative securities transaction prices
  • Auction-related information (if any), including:
    • Upcoming auction information
    • Auction indication information
    • Incoming bid information
    • Auction results.
  • Breaking news (if any)

SecuritiesiMarket Update Broadcast

Broadcast containing information and a PDF file on a securities market update

 Forex Buy/Sell Transactions Against Rupiah and Other Currencies

Forex Buy/Sell transactions against Rupiah and other currencies, with TOD/TOM/Spot/Forward/SWAP settlement.

Securities Buy/Sell Transactions

Securities Buy/Sell transactions in the Secondary Market, including Government Securities (SBN), Corporate Bonds, and Bank Indonesia Instruments

Benefits

It offers an alternative way to communicate and interact with the dealer, making it easier for the Customer to obtain information and conduct transactions directly with the Dealer.

Risks

  • There may be disruptions in communication and/or transactions due to disruptions/offline status/other technical issues in BCA’s system.
  • The Customer may be exposed to various risks when using the Communication and Transaction Service via Chat Platform, including but not limited to those notified to the Customer. Therefore, the Customer is fully responsible for identifying and assessing other possible risks associated with transactions.

Additional Information

  • The Customer agrees that the mobile phone number registered for transactions through the Dealing by Chat service is the customer's mobile phone number, and all kinds of Transactions conducted through the Dealing by Chat service constitute official conversations between BCA and the Customer.
  • The Customer is fully responsible for all consequences arising in connection with all actions including but not limited to any Transactions conducted by each user of the Communication and Transaction Service via Chat Platform
  • Transaction Terms:
    • The transactions that the Customer can conduct through the Communication and Transaction Service via Chat Platform are the sale and/or purchase of Forex and/or Securities.
    • The account used for Forex and/or Securities Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform must be in the Customer's name (using another person's account is not permitted).
    • Any buy/sell transactions of Forex and/or Securities that have been completed by the Customer cannot be canceled.
    • The PIC can only register 1 (one) phone number for the service and is responsible for all transactions conducted using that phone number.
    • Transactions can only be conducted by the Customer using the phone number registered with BCA.
  • BCA must inform the Customer of any changes to the benefits, costs, risks, terms, and conditions of the product and/or service via letter or other means, in accordance with applicable terms and conditions. The Customer will be notified 30 (thirty) business days before the changes become effective.
  • BCA reserves the right to reject the customer’s application for the Communication and Transaction Service via Chat Platform if the Customer fails to meet the applicable terms and conditions.
  • The Securities offered through the Communication and Transaction Service via Chat Platform are not products of the Bank.
  • The Customer conducting Forex sale and/or purchase transactions must comply with the applicable terms of Forex transactions.
  • The Customer conducts Securities sale and/or purchase transactions based on their own judgment.

This summary has been aligned with the laws and regulations in force, including regulations of the Financial Services Authority.

BCA is licensed and supervised by the Financial Services Authority and Bank Indonesia

BCA is a member of the LPS insurance scheme.

Fees & Limits


No charges apply for registering/using the Dealing by Chat service, except for stamp duty (if applicable).

Simulation

No Simulation is available for this Service.

Disclaimer Valas


  • The prices of Foreign Exchange rates that we provide in this conversation are only indicative exchange rates. These exchange rates are subject to change in accordance with market conditions.
  • Foreign Exchange are not BCA products and BCA is not responsible for any risks or losses arising from Foreign Exchange transactions that you conduct.
  • All decisions related to the purchase and/or sale of Foreign Exchange are your sole responsibility.
  • You are prohibited from reproducing/distributing any information regarding Foreign Exchange that we provide in this conversation.
  • If you intend to change your phone number, please immediately contact the BCA branch where you applied for Deal by Chat services.

Contact


The Customer can ask questions and lodge complaints via the following:

Contact Us:

Halo BCA 1500888

Email : halobca@bca.co.id

WA : +628111500998

Website : www.bca.co.id

Social Media:

Facebook : GoodLife BCA

Instagram : @goodlifebca

Youtube : Solusi BCA

X (Twitter) : @BankBCA