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Deal by Chat

Deal by Chat

About Fees & Limits Disclaimer

Deal by Chat


This service allows the Customer to receive (broadcast) information on indicative forex rates, indicative securities prices, and/or market updates, and to directly conduct forex and/or securities transactions with the Dealing Room – Treasury Division (DTR) via a chat platform designated by BCA. The chat platform used for this purpose is WhatsApp.

Media chatting yang digunakan adalah Whatsapp.

Main Features

The features available in the Communication and Transaction Services via Chat Media are as follows:

Services

Service Description

Foreign Exchange Rate Broadcast

A broadcast containing the following information:

  • Indicative foreign exchange transaction rates
  • Breaking news (if any)
  • Foreign exchange market summaries

Foreign Exchange Market Update Broadcast

A broadcast containing foreign exchange market updates.

Securities Price Broadcast

A broadcast containing the following information:

  • Indicative prices for securities transactions
  • Auction-related information, if available, including:
    • Information on upcoming auctions
    • Indicative auction information
    • Information on incoming auction bids
    • Auction results
  • Breaking news (if any)

Securities Market Update Broadcast

A broadcast containing securities market updates and related files.

Foreign Currency Buy/Sell Transactions Against the Rupiah and Other Foreign Currencies

Buy and sell transactions involving foreign currencies against the Rupiah or other foreign currencies, with settlement terms of TOD, TOM, Spot, Forward, or SWAP.

Securities Buy/Sell Transactions

Buy and sell transactions in the secondary market involving securities, including Government Securities (SBN), corporate bonds, and/or Bank Indonesia instruments.

Benefits

  • It offers an alternative way to communicate and interact with the dealer, making it easier for the Customer to obtain information and conduct transactions directly with the Dealer.

Risks

  • There may be disruptions in communication and/or transactions due to disruptions/offline status/other technical issues in BCA’s system.
  • The Customer may be exposed to various risks when using the Communication and Transaction Service via Chat Platform, including but not limited to those notified to the Customer. Therefore, the Customer is fully responsible for identifying and assessing other possible risks associated with transactions.

Requirements and Procedures

  • Below are the criteria for customers eligible to use the Communication and Transaction Service via Chat Platform, based on the service type:

    Service

    Criteria

    Forex Rate Broadcast

    • Customers that meet the requirements for special forex buy/sell transaction rates, or
    • Potential customers

    Forex Market Update Broadcast

    Forex Buy/Sell Transactions Against Rupiah and Other Currencies*

    • Customers that can directly make forex transaction deals with the DTR
    • Customers that have a Forex Line if conducting Non-Today forex buy/sell transactions
    • Customers not listed on the DTR blacklist for Forex Transactions

    Securities Price Broadcast*

    • Financial Institution (FI) customers, or
    • Non-FI customers that can transact in the secondary market directly with the DTR, or
    • Potential customers

    Securities Market Update Broadcast

    Securities Buy/Sell Transactions*

    • Financial Institution (FI) customers, or
    • Non-FI customers that can transact in the secondary market directly with the DTR
    • Customers not listed on the DTR blacklist for Securities Transactions

    Notes:

    *Broadcast service for Securities prices and/or Securities Buy/Sell transactions including Bank Indonesia Instruments provided to FI customers.
    *Selected Individuals

  • Documentary requirements for registration based on the service type:

    Service

    Required Documents

    Forex Rate Broadcast

    • Application Form for Forex Services
    • Application Form for Securities Investment Product Services via Treasury

    Forex Market Update Broadcast

    Securities Price Broadcast

    Securities Market Update Broadcast

    Forex Buy/Sell Transactions against Rupiah and Other Foreign Currencies

    • Application Form for Forex Services and
    • Terms and Conditions for Forex Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform

    Securities Buy/Sell Transactions

    • Application Form for Securities Investment Product Services via Treasury and
    • Terms and Conditions for Forex Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform for Non Financial Institution Customers, or
    • Terms and Conditions for Forex Buy/Sell Transactions through the Communication and Transaction Service via Chat Platform for Financial Institution Customers

    Notes:

    • The Application Forms, Terms and Conditions, and Personal Product and Service Information Summary must be signed by the Customer in 2 (two) copies, each for the Customer and BCA.
    • All the documents specified above must be signed by an authorized representative of the customer.

Fees & Limits


Fees

No charges apply for registering/using the Dealing by Chat service, except for stamp duty (if applicable).

Simulation

No Simulation is available for this Service.

Important information


Additional Information

  • The Customer acknowledges that the mobile phone number registered for transactions through the Dealing by Chat service belongs to the Customer, and that all transactions conducted through the service constitute official communications between BCA and the Customer.
  • The Customer is fully responsible for all consequences arising from any actions, including but not limited to transactions, carried out by any user of the Communication and Transaction Service via Chat Platform.
  • Transaction Terms and Conditions:
    • The transactions available to the Customer through the Communication and Transaction Service via Chat Platform are foreign exchange (Forex) and/or securities sale and purchase transactions.
    • The account used for Forex and/or securities sale and purchase transactions through the Communication and Transaction Service via Chat Platform must be held in the Customer’s name. The use of another person’s account is prohibited.
    • Forex and/or securities sale and purchase transactions that have been executed cannot be canceled.
    • The person in charge (PIC) may register only one (1) mobile phone number for the service and is responsible for all transactions conducted using that number.
    • The Customer may conduct transactions only using the mobile phone number registered with BCA.
  • BCA will notify the Customer of any changes to the benefits, fees, risks, terms, and conditions of the product and/or service by letter or other means in accordance with the applicable terms and conditions. Such notification will be provided at least 30 (thirty) business days before the changes take effect.
  • BCA reserves the right to reject the Customer’s application for the Communication and Transaction Service via Chat Platform if the Customer does not meet the applicable terms and conditions.
  • Securities offered through the Communication and Transaction Service via Chat Platform are not products of BCA.
  • The Customer must comply with the applicable terms and conditions for Forex transactions when conducting Forex sale and purchase transactions.
  • The Customer conducts securities sale and purchase transactions based on the Customer’s own judgment.

Product and Service Information Summary

Deal by Chat Product and Service Information Summary
Access the Product and Service Information Summary via the link below.
Download PDF

Terms and Conditions

Deal by Chat Terms and Conditions
Review the terms and conditions for this product and service via the link below.
Download PDF

Privacy Notice

Privacy Notice
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