VIRA provides access to banking product assistance and services for BCA customers and non customers at any time.
Benefits
Information
Get all banking information accurately
Easy
Perform banking transactions via chat
Secure
Get OTP code for the safety of banking transactions
Important Information
Main Service VIRA
Promo
Information
Exchange Rate Info
Branch Locations
ATM Locations
Banking Security
Financial Check Up
Credit Card
Credit Card Registration
Credit Card Administration*
Credit Card Information (check remaining limits, bills and credit card transactions)*
Banking Service
Check Balance*
Check Transaction History*
FAQ
Games
*Banking transaction features are only available on LINE, Facebook Messenger and Google Assistant. In order to access banking transaction features on VIRA, Customers are required to register VIRA.
Before registering VIRA, Customer must have e-Banking mobile phone number by registering at ATM BCA via e-Banking menu to receive an OTP Code.
Terms for e-Banking Mobile Numbers
Make sure that you remember the registered mobile number on BCA e-channel
Make sure that the registered mobile number is active and belongs to you
BCA reserves the right to determine how many mobile numbers that can be registered with e-banking BCA
If a mobile number has been registered with, activated, and is associated with another customer account, the said number cannot be used for new registration
BCA reserves the right to remove registered mobile number from its database at its discretion
You can find out your registered mobile number by contacting Halo BCA
How to Register VIRA
Register your mobile phone number at ATM BCA through e-Banking menu.
Access one of the banking transaction features on VIRA.
Agree to VIRA terms and conditions, then select Registration.
Enter BCA card number and select mobile phone number to receive OTP code. The OTP code is confidential and not to be shared with anyone.
You are connected and can enjoy banking transaction features at VIRA such as Check Balance, Check Account Statement and Credit Card Info.
Mobile phone numbers registered on BCA mobile can be immediately used for other e-Banking services such as VIRA, myBCA and Welma.
Chat with Vira
Facebook Messenger
Search Bank BCA.
Make sure you find the verified account logo behind Bank BCA.
LINE
Search @BankBCA.
Make sure you find the verified account logo behind Bank BCA.
Asisten Google
Make sure the mobile phone use the Indonesian language setting.
Long press the home button or say "Ok Google" for Android users. Meanwhile, iOS users can download the Google Assistant application on the App Store.
After the Google Assistant service opens, say "bicara dengan Bank BCA" to communicate directly with VIRA.
WhatsApp Bank BCA
Save the official number of Bank BCA 0811 1500 998 on your mobile phone and make sure the profile is verified on WhatsApp
Dengan mengklik ‘Lanjutkan’, Anda akan diarahkan menuju website
di luar www.bca.co.id yang tidak terafiliasi dengam BCA dan mungkin
memiliki tingkat sekuriti yang berbeda. BCA tidak bertanggung jawab
dan tidak mendukung, menjamin, mengendalikan konten, mengendalikan
ketersediaan dan perspektif atas produk-produk atau layanan-layanan
yang ditawarkan atau dinyatakan oleh website tersebut.