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Smart Eazicare Platinum

Smart Eazicare Platinum

Important Information Other Provisions Get the Service

Important Information

Cigna Corporation

About Cigna Indonesia (now part of Chubb)

Cigna Indonesia has been operating in Indonesia for more than 30 years and is now one of the country’s leading life insurers, providing a broad range of life and health protection products and services to consumers and business partners. At the end of 2021, Cigna Indonesia posted a solvency ratio, or RBC (Risk Based Capital), of 286%, far above the government regulation of 120%.

Cigna Indonesia has received numerous awards from institutions and business magazines in Indonesia, including Excellent Service Experience Award and Contact Center Service Experience Award in 2022 from Majalah Marketing and Carre-CCSL. These awards are recognition of Cigna Indonesia's commitment to being a customer-centric organization that provides the best products and services to our customers.

Cigna Corporation completed the sale of Cigna Indonesia to Chubb on July 1, 2022. This means Cigna’s life insurance business in Indonesia is now part of Chubb. Visit for more information.

About Chubb Life 

Chubb Life is an international life insurer, primarily focused on Asia, that provides protection and savings-oriented life insurance products to individuals and groups. Chubb Life serves the needs of consumers through a variety of distribution channels, including primarily captive agents, but also through banks, retailers, brokers, independent agents and direct marketing. Chubb Life has operations in eight Asia-Pacific markets — Hong Kong, Indonesia, Korea, Myanmar, New Zealand, Taiwan, Thailand and Vietnam — as well as Latin America.

About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 34,000 people worldwide. Additional information can be found at:

Cigna in Indonesia

PT Asuransi Cigna (Cigna Indonesia) is a life insurance company registered with and supervised by the Financial Services Authority (OJK). Established in 1990, Cigna Indonesia is a subsidiary of Cigna Corporation, one of the largest healthcare companies in the United States market, and is headquartered in Bloomfield, Connecticut, also operates internationally in 30 countries, and has more than 180 million customers around the world. Cigna serves its customers with more than 70,000 dedicated employees.

Cigna Indonesia has grown and developed into one of the leading insurance companies in Indonesia specializing in providing products and services that directly reach our customers and business partners. At the end of 2019, Cigna Indonesia saw an increased solvency ratio, or RBC (Risk-Based Capital) of 269%, exceeding the government-regulated ratio of 120%.

In line with its development, Cigna Indonesia has received many awards from respected institutions and business magazines in Indonesia. The awards are a testament to Cigna Indonesia’s commitment to becoming a customer-centric organization and always providing the best products and services for customers.

Cigna Indonesia has a business license in the joint life insurance sector based on the Decree of the Minister of Finance Number: Kep-369/KM.13/1990 dated 24 August 1990 in conjunction with the Decree of the Minister of Finance Number: 572/KMK.017/1994 dated 25 November 1994 in conjunction with the Letter of the Minister of Finance Number: S.324/MK.6/2001 dated 22 May 2001 in conjunction with the Letter of the Financial Services Authority (OJK) Number S-4302/NB.111/2015 dated 13 August 2015.

Product Specification

Cashless Services at Cigna and IM Care 177 Provider throughout Indonesia

  • Cashless service means members simply swipe their card for hospitalization or surgery treatment at Provider partners. 
  • Main Insured and Spouse must produce their KTP upon their visit to Provider, meanwhile, Dependents use the ID card of the Policyholder. 
  • The amount of benefit payable is according to the Member Benefits, the excess is borne by the Member. 
  • Claims for treatment costs carried out outside the Provider partners (both in Indonesia and abroad), direct reimbursement to Cigna is applied.

Local Ambulance Services and Domestic Service Assistance

  • Local Ambulance Service is an emergency service for evacuation that takes place less than 150 km from the registered residence and is within the territory of the Republic of Indonesia. 
  • Domestic Service Assistance is an emergency service for evacuation that takes place within the distance of 150 km or more from the registered residence, located within the territory of the Republic of Indonesia and for trips that do not exceed 90 days. 

Merchant Discount


Member Card can be used for discounts (between 5 – 25%) at merchant partners including Kiddie Cuts, Tumble Tots, and many more.

This product can include Spouse and Children, in which the Policyholder named as the Main Insured if they wish to include spouse and/or children.

Benefits Plan 1 Plan 2 Plan 3
Daily Hospitalization Benefit 750,000 1,000,000 1,500,000
ICU Daily Benefit 1,500,000 2,000,000 3,000,000
Surgery Benefit 15,000,000 20,000,000 30,000,000
Accidental Death Benefit 200,000,000 300,000,000 400,000,000
Monthly Premium
Entry Age of the Main Insured Plan 1 Plan 2 Plan 3
21 - 29 203,400 254,600 340,900
30 - 39 247,300 311,700 424,300
40 - 49 320,400 406,800 561,800
50 - 59 403,800 516,500 721,300
60 - 65 * 500,400 642,300 902,700
Entry Age of Insured Spouse Plan 1 Plan 2 Plan 3
21 - 29 193,230 241,870 323,855
30 - 39 234,935 296,115 403,085
40 - 49 304,380 386,460 533,710
50 - 59 383,610 490,675 685,235
60 - 65 * 475,380 610,185 857,565
*Only for renewal

Other Provisions

Hospital Income Plan for daily hospitalization and surgery

  • Daily hospitalization is 100 days/illness or injury due to an accident/year. 
  • Surgery benefit provided is according to the Schedule of Operations, depending on the types of surgical procedure. 


  1. Insurance companies may reject your application if it does not meet the applicable requirements and regulations.
  2. Please read the Summary of Product and Service Information carefully and you have the right to ask the Insurance Company employees questions related to this Product Summary

Disclaimer OJK

  • Smart Eazi Care Platinum is an Insurance Product marketed specifically based on the collaboration between PT Asuransi Cigna (Cigna Indonesia) and PT Bank Central Asia (BCA)
  • The Insurance Product is not a product and responsibility of the Bank, thus is not included in the guarantee program, and the Bank shall not be responsible for any information issued by Cigna
  • PT Asuransi Cigna and PT Bank Central Asia Tbk are registered with and overseen by the OJK

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