Jakarta, 10 March 2026 – PT Bank Central Asia Tbk (BCA) has adjusted the operating hours of its branch offices during the Silent Day and Eid al-Fitr holidays and collective leave period in 2026. The adjustment follows the collective leave schedule set by the government for 18-24 March 18-24 2026.
Below are the details of BCA branch office operations during the 2026 Silent Day and Idulfitri holidays and collective leave period:
The list of branches operating on a limited basis on the 18th, 20th, and 24th can be checked at the following link:
https://www.bca.co.id/id/informasi/news-and-features/2026/03/10/11/18/informasi-daftar-cabang-beroperasi-periode-libur-nyepi-dan-idulfitri-2026.
During limited operations, branches can only serve the following transactions:
- Non-financial transactions at the Customer Service (CS) counter include opening/closing accounts, changing data, replacing cards, registering facilities, and other non-financial
- Financial transactions at the teller counter include deposits, withdrawals, transfers, fund transfers via BI-FAST, and others (clearing transactions, transfers via RTGS/SKNBI, and foreign exchange services cannot be served because BI is not operating).
"BCA is committed to maintaining smooth operations and financial services for all customers during the collective leave of Silent Day and Eid al-Fitr holidays in 2026. We ensure that customers can continue to access various financial services from BCA through various channels using hybrid banking services. We respond to the momentum of Silent Day and Eid al-Fitr, which are synonymous with increased transaction activity, with system, network, and service channel readiness so that customers can continue to transact safely and comfortably," said BCA President Director Hendra Lembong.
BCA provides 24-hour banking services that customers can use anytime through digital platforms such as myBCA, BCA mobile, and KlikBCA. Customers who wish to make deposits or withdrawals during this period can also utilize the cardless feature on myBCA and BCA mobile, allowing ATM transactions to be carried out conveniently.
“With reliable digital infrastructure and ATM networks, BCA is committed to supporting smooth transactions and meeting the financial needs of the community during Silent Day and Eid al-Fitr, so that customers can celebrate and enjoy time with their families safely and comfortably,” said Hendra.
All BCA branches will resume normal operations on 25 March. BCA urges all customers to remain vigilant against various types of fraud perpetrated in the name of BCA, especially during Silent Day and Eid al-Fitr. Customers must always keep their banking data confidential and can contact BCA through the following channels if they receive suspicious information:
- HaloBCA Contact Center 1500888
- HaloBCA App
- WA Bank BCA 0811 1500 998
- Instagram @goodlifebca
- Web chat co.id
- Email halobca@bca.co.id.
Hendra Lembong, representing BCA management and employees, said, "We, the BCA family, would like to wish you a Happy Silence Day (Saka New Year 1948) and a Happy Eid al-Fitr (1 Shawwal 1447 Hijri). Thank you for the trust and loyalty of all BCA customers. May this Silence Day and Eid al-Fitr bring blessings, happiness, and new enthusiasm for us to move forward with improvement," he concluded.
For more information about:
- BCA Cardless Services, click here.
- BCA ATM Locations, click here.
- Official contact list for Halo BCA 1500888, click here.
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About PT Bank Central Asia Tbk (as of 31 December 2025)
BCA is one of Indonesia's leading banks, focusing on transaction banking and providing credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. As of the end of December 2025, BCA serves 43 million customer accounts and processes more than 115 million transactions daily, supported by 1,270 branch offices, 20,163 ATMs, as well as internet & mobile banking services and the Halo BCA contact center, which is accessible 24 hours a day. BCA's presence is supported by a number of subsidiaries that focus on vehicle financing, Sharia banking, securities, general and life insurance, digital banking, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on society at large. With more than 27,000 employees, BCA's vision is to become the main bank of choice for the community, serving as an important pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CCR Corporate Communication
Address : Jl. MH Thamrin No.1, Menara BCA Lt. 22. Jakarta 10310
Phone : (021) 2358-8000
Fax : (021) 2358-8339
Email : corcom_bca@bca.co.id
