Jakarta, 16 December 2016 - PT Bank Central Asia Tbk was once again recognized for its hard work, policies, good governance, commitment and devotion to the regulations that produce the best products and services through five awards at the Indonesia Best Banking Brand Award 2016. Five awards received were Best Consumer Choice, Best Reputation Bank, Best Digital Bank, Most Reliable Bank, and Best Performance. Deputy President Director of BCA Armand W. Hartono accepted the award in Jakarta, Friday (16/12).
"Established since 1957, BCA exists in Indonesian society and never stops offering the variety of banking solutions that answer customers' financial needs of various groups. Through a variety of quality targeted products and services, BCA's financial solutions support personal financial planning and its customer business development. Supported by good branch network, wide ATM network, and other electronic banking network, anyone can enjoy the convenience and the easiness of transactions offered by BCA," said Armand.
He added that considering the rapid development of the current era of digitalization, BCA is also actively using the safe and comfortable latest innovations technology to support the company's commitment to provide excellent service and added value for the community. BCA is grateful, the commitment is recognized by many parties, especially by BCA loyal customers. Even today, the appreciation comes through five awards from Indonesia Best Banking Brand Award.
Indonesia Best Banking Brand Award is organized by Warta Ekonomi Magazine to reward reputable banks in the terms of products and services based on consumers and Warta Ekonomi readers. The award is also expected to motivate Indonesian banks to continue the innovations to maintain a good reputation according to consumers. To determine the winner, the committee conducted a search using the desk research method in the annual report and monitor the reputation that has been obtained by the bank. The criteria used are the history of the bank, the reputation of products and services, and the strategies the bank undertakes to improve and maintain reputation from 2015 to 2016.
In addition, online-based surveys were conducted for 3,000 randomly selected customers and have SES ABC criteria, aged 20-45 years, have products and receive banking services. Based on these assessments, BCA is considered to have good reputation for its products and services so that entitled to get awards for five categories at once.
"Consistent with our commitment "Always on Your Side", we will continue to maintain the trust and expectations of our customers and stakeholders. Winning the trust to provide the best solution for customers' financial needs is an honor and pride for BCA," Armand concluded.
Indonesia Best Banking Brand Award 2016 - Deputy President Director of PT Bank Central Asia Tbk (BCA) Armand W. Hartono (left) receives award from Warta Ekonomi News Magazine editor Muhammad Ihsan (middle) and Director of Bank-II Supervision OJK Arya Setiadi (Right) at Hotel Pullman, Jakarta, Friday (16/12). BCA won five awards at the 2016 Best Banking Brand Award: Best Consumer Choice, Best Reputation Bank, Best Digital Bank, Most Reliable Bank and Best Performance.
Indonesia Best Banking Brand Award is organized by Warta Ekonomi Magazine to reward reputable banks in the terms of products and services based on consumers and Warta Ekonomi readers. Some of the criteria to be assessed are the history of the bank, the reputation of products and services, and the strategies the bank undertakes to improve and maintain reputation from 2015 to 2016. Based on these criteria, BCA is considered to have a good reputation for its products and services so that it is entitled to get awards for five categories at once.
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About PT Bank Central Asia Tbk (as of 30 September 2016)
PT Bank Central Asia Tbk (BCA) is one of the leading banks in Indonesia focusing on business banking transaction, credit loan facilities, and financial solutions for corporate, commercial & SME, as well as personal customers. At the end of September 2016, BCA facilitated banking transactions for 15 million customer accounts through 1,204 branches, 17,057 ATM and hundreds of thousands of EDC, supported by internet banking and mobile banking services.
For more information, please contact :
PT BANK CENTRAL ASIA TBK
Corporate Secretariat Division – Corporate Communication Sub Division
Public Relations Bureau
Address : Jl. MH Thamrin No. 1
Menara BCA Grand Indonesia 20th Floor
Jakarta Pusat
Phone : (021) 2358-8000
Fax : (021) 2358-8300
E-mail : humas@bca.co.id
