Jakarta, 17 March 2017 - PT Bank Central Asia Tbk (BCA) has gained both national and international recognition for the quality of its products and services. This time, the recognition comes from The Asian Banker in The International Excellence in Retail Financial Services Awards 2017 for Best Retail Bank in Indonesia category.
Attending the event to receive the award was Executive Vice President of Commercial & SME Business of BCA, Liston Nainggolan, at the Shangri-la Hotel, Tokyo, Japan, Friday (17/03). The award has legitimized BCA’s status as the people’s top choice and key pillar to Indonesia’s economy.
“BCA always strives to provide quality products and service banking solutions for its loyal customers. To provide value added for customers, we continuously encourage technological innovations by prioritizing customer’s satisfaction, security, and convenience in transactions. The Best Retail Bank in Indonesia award is a proud achievement for BCA which symbolizes the international recognition for the bank’s outstanding business performance in Indonesia,” said Liston.
The International Excellence in Retail Financial Services Awards 2017 is an award giving ceremony initiated by The Asian Banker for companies in retail banking sector that have successfully developed quality performance, products, and services amid the increasingly competitive market share. In determining the award’s recipients, a thorough research has been conducted to evaluate the performance of the 250 banking institutions in 42 countries, covering several criteria including: solid financial performance, transparency and accountability, dominant market share, and reliable risk management. Based on the research, BCA has been considered a solid retail banking institution capable of demonstrating profitable, sustainable, and long-standing business, with customer satisfaction as its top priority.
“Every achievement made by BCA has definitely become our source of motivation to maintain the solid financial performance and innovation in keeping with the latest technological development to cater the needs of our customers,” added Liston.
In 2016, BCA and its subsidiaries recorded solid financial performance with net profit growth of 14,4% or Rp 20.6 trillion, compared to Rp 18.0 trillion in 2015. The credit portfolio has increased by 7.3% and recorded at Rp 416 trillion, an achievement supported by corporate and consumer credit segment. “We dedicate this award and positive performance to BCA’s loyal customers, because our success has been partially dedicated by the customers’ trust in BCA banking solutions. Therefore, BCA is committed to continuously provide the best banking products and services to become the leading private bank who will always be by the customer’s side,” said Liston concluding his remarks.
BCA the Best Retail Bank in Indonesia - Executive Vice President of Commercial & SME Business of PT Bank Central Asia Tbk (BCA) Liston Nainggolan (middle) receives Best Retail Bank in Indonesia award from the Chairman of the Excellence in Retail Financial Services Programme Philippe Paillart (right) in The Asian Banker’s Excellence in Retail Financial Services International Awards 2017 at the Shangri-la Hotel, Tokyo, Japan, Friday (17/03). Based on the research conducted by The Asian Banker, BCA has been awarded the best retail bank in Indonesia which has successfully developed quality performance, products, and services amid the increasingly competitive market share of retail banking.
Excellence in Retail Financial Services International Awards 2017 is an award giving ceremony initiated by The Asian Banker through a thorough to evaluate the performance of 250 banking institutions in 42 countries, covering several criteria including: solid financial performance, transparency and accountability, dominant market share, and reliable risk management. Based on the research, BCA has been considered a solid retail banking institution capable of demonstrating profitable, sustainable, and long-standing business, with customer satisfaction as its top priority.
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About PT Bank Central Asia Tbk (as of 30 September 2016)
PT Bank Central Asia Tbk (BCA) is one of the leading banks in Indonesia focusing on business banking transaction, credit loan facilities, and financial solutions for corporate, commercial & SME, as well as personal customers. At the end of September 2016, BCA facilitated banking transactions for 15 million customer accounts through 1,204 branches, 17,057 ATM and hundreds of thousands of EDC, supported by internet banking and mobile banking services.
For more information, please contact :
PT BANK CENTRAL ASIA TBK
Corporate Secretariat Division – Corporate Communication Sub Division
Public Relations Bureau
Address : Jl. MH Thamrin No. 1
Menara BCA Grand Indonesia 20th Floor
Jakarta Pusat
Phone : (021) 2358-8000
Fax : (021) 2358-8300
E-mail : humas@bca.co.id
