07 Jun 2024 | Edukatips

A Closer Look at the KeyBCA Application

The KeyBCA tokens are physical devices commonly used to authorize transactions made through web-based internet banking, such as the myBCA website or KlikBCA. Now, with the KeyBCA application, transactions can be completed more conveniently via smartphone.

The KeyBCA app serves the same purpose as the traditional KeyBCA token but offers additional features to enhance your banking experience. For more details, see the app’s features and advantages below.

About the KeyBCA App

The KeyBCA app is designed to authorize both financial and non-financial transactions conducted through BCA internet banking, including the myBCA website and KlikBCA. In addition to facilitating transactions, the KeyBCA app provides an extra layer of security during these operations.

You can download the KeyBCA app from the Play Store for Android users or the App Store for iOS devices.

Features of the KeyBCA App

The KeyBCA application functions similarly to the KeyBCA token. It offers the following features:

  • Transaction Approval/Authorization
  • This feature allows users to approve (using the KeyBCA application PIN) or reject transaction confirmations made through the website versions of myBCA or KlikBCA.

  • Approval History
  • Users can view their transaction history, which includes successfully approved transactions, unapproved transactions, and those that failed due to expiration, for the last six months.

  • Generate APPLI-1 PIN:
  • Appli 1 is the code required to finalize the authorization of transactions on the web version of myBCA or KlikBCA.

  • Generate APPLI-2 PIN:
  • Appli 2 is the code required to confirm transaction authorization on the web version of myBCA or KlikBCA.

  • Change PIN:
  • A feature to change the PIN in the KeyBCA app, which is used to log in to the application and also to finalize transactions.

  • Contact Halo BCA:

This feature enables customers to contact Halo BCA through various channels, including phone (with applicable charges), Bank BCA’s official WhatsApp, email, and X (formerly Twitter) from the KeyBCA application login page.

Before downloading the KeyBCA app through the Play Store or App Store, you need to register the KeyBCA app first before it can be used. To use the e-Banking services, you must first register a mobile number from a domestic provider. This can be done in advance at a BCA ATM or the nearest BCA branch.

For physical KeyBCA users, you can register the KeyBCA app by updating it on the web version of myBCA or KlikBCA.

How to Register the KeyBCA App via the Web Version of myBCA

  1. Log in to the web version of myBCA at mybca.bca.co.id
  2. Click the settings icon on the top right
  3. Select the Connect KeyBCA menu
  4. Select Change KeyBCA
  5. Select the e-Banking mobile number to be used and enter the APPLI-1 response from the physical KeyBCA, then click Continue
  6. The KeyBCA application registration is successful, and proceed to download and activate the KeyBCA app

How to Register the KeyBCA App via KlikBCA

  1. Log in to KlikBCA at https://ibank.klikbca.com/
  2. Select the Administration menu
  3. Select Change KeyBCA
  4. Select the e-banking mobile number to be used and enter the APPLI 1 response from physical KeyBCA, then click Continue
  5. The KeyBCA application registration is successful, and proceed to download and activate the KeyBCA app

Those who do not have a physical have a physical KeyBCA, they can register through eService at BCA branches

How to Register the KeyBCA App via eService

  1. Visit eService
  2. Select Mulai, select the Fasilitas Perbankan menu and then the Registrasi Aplikasi KeyBCA sub-menu
  3. A prompt will appear, the KeyBCA app Info Produk and Disclaimer that needs to be approved
  4. Verify your ATM card and enter the PIN on e-KTP reader device
  5. Select internet banking facility (myBCA or KlikBCA) that will be connected to the KeyBCA app
  6. Select the e-banking mobile number to be used, click Lanjut
  7. The KeyBCA application registration is successful, and proceed to download and activate the KeyBCA app

How to Activate the KeyBCA App

  1. Download the KeyBCA via the Play Store or App Store
  2. Open the KeyBCA app, click Set Up Now
  3. Enter your 16-digit ATM card number
  4. Review and agree to the KeyBCA Product & Service Information Summary and the KeyBCA Terms, then click Next
  5. Verify by SMS*, click Next
  6. Create a 6-digit PIN that will be used to log in and approve transactions through the KeyBCA app
  7. Confirm PIN, click Next
  8. Verify yourself by taking a selfie, click Next
  9. Verify by entering the OTP code sent via SMS*
  10. KeyBCA app is ready to use

*make sure the connected number has sufficient balance to send and receive premium SMS

After the KeyBCA app is connected, here’s how to authorize transactions from the web-version of myBCA or KlikBCA:

How to Authorize Transactions via Push Notification

  1. Click the notification from the KeyBCA app
  2. Read the transaction details and click Approve to authorize transactions made through the web version of myBCA or KlikBCA
  3. Enter PIN to confirm
  4. Transaction is successful

How to Authorize Transactions via Generate APPLI-1

  1. Open the KeyBCA App
  2. Select Generate APPLI-1
  3. Enter the APPLI-1 code that appears on the web version of myBCA or KlikBCA

How to Authorize Transactions via Generate APPLI-2

  1. Open the KeyBCA App
  2. Select Generate APPLI-2
  3. Enter the code that is generated from the web-version of myBCA or KlikBCA into the KeyBCA app
  4. Enter the APPLI-2 code that appears on the web version of myBCA or KlikBCA

Enjoy the features of the KeyBCA app for more convenient digital transactions. Download the app now through the Play Store and App Store!

For more information, including the termination of the KeyBCA app to the web version of myBCA or KlikBCA, please contact Halo BCA at 1500888 or through the haloBCA app.

FAQ

  • Is there a fee for using the KeyBCA app?
  • There is no additional administration fee or monthly fee for using the KeyBCA app. However, there is an activation SMS fee and a fee for OTP (One-Time Password) SMS delivery, which are charged by the operator during the activation process.

  • How is the KeyBCA application secured?
  • Access to the KeyBCA application is secured through a verification process that includes an activation via SMS, face recognition, and an OTP (One-Time Password) SMS. Additionally, both login and transaction authorization can only be completed using a 6-digit PIN created by the customer.

    It’s important to note that if a customer shares personal banking information – such as the KeyBCA Application PIN, ATM card number or OTP SMS – during the activation process, the application cannot be accessed by unauthorized parties due to the face recognition security feature. However, if a customer shares their KeyBCA Application PIN after the application is active on their device, unauthorized parties may be able to access the application from that device.

  • Where can I find complete information about the KeyBCA Application?
  • Complete information about the KeyBCA Application can be found at:

    • Summary of KeyBCA Application Product and Service Information by clickinghere.
    • KeyBCA Application Terms and Conditions by clickinghere.