Employment Management

Competency Development

BCA strategically manages talent development to ensure alignment with the company's vision and mission in facing future challenges.

Comprehensive and Future-Oriented Curriculum

BCA equips its employees with soft skills, product and service knowledge, and operational technical skills. We provide in-depth training in areas such as:

Human Capital Management

Flexible and Measurable Learning Ecosystem

BCA implements a blended learning approach that combines various learning methods, such as face-to-face training, e-learning, gamification, and coaching. The effectiveness of the program is evaluated using the globally recognized Kirkpatrick framework.

Strategic Partnerships for Knowledge Excellence

BCA believes in the power of collaboration to enrich its development program. We collaborate with:

Academic Institutions

Regulators

Insan BCA Training Data

Training Realization Employees Training based on Position Level

Training Realization

Description	2025	2024	2023
Training expenses (Rp million)	333,665	353,627	372,815
Total participants	62,329	74,416	59,323
Male	24,898	29,999	24,1
Female	37,431	44,417	35,223
Total training hours per year	898,170	1,156,101	1,183,950
Male	367,335	503,727	504,32
Female	530,834	652,374	679,63
Average training hours per employee per year	33.98	44.5	44.0
Male	35.7	48.8	47.8
Female	32.9	40.2	41.5