Bandar Lampung, 10 September 2026 – PT Bank Central Asia Tbk (BCA) reinforces its commitment to delivering superior banking services in Lampung through the inauguration of a new building and status upgrade of Sub-Branch Office Kemiling. Strategically located at Chandra Kemiling Building, Jl. Teuku Cik Ditiro No. 56, Bandar Lampung, the branch office now features a larger, more comfortable, and modern facility to cater to the growing banking needs of the local community.
Previously operating as a Sub-Branch Office (KCP Kas), Branch Office Kemiling has officially transitioned into a full-fledged Branch Office (KCP). The relocation and status upgrade were carried out in response to a growing customer base and accelerating economic activity in Kemiling and its surrounding areas.
BCA Head of Operations Support Region VI Lenny Cendra stated that expanding the branch office network reflects BCA’s tangible commitment to presenting a hybrid banking ecosystem that seamlessly integrates reliable digital technology with the comfort of face-to-face services.
"Rapid technological advancements have transformed transaction behaviors. However, we recognize that the need for physical branch services remains essential, particularly for complex banking needs that require direct guidance and personal interaction. The presence of a leveraged Branch Office Kemiling is expected to provide enhanced comfort while driving local economic activity in Bandar Lampung," said Lenny.
Situated in the dynamic commercial hub of Kemiling, Branch Office Kemiling is structured to ensure transactional convenience for customers. This physical network enhancement goes hand-in-hand with BCA’s overarching hybrid banking strategy. Over the past three years, the integration between digital channels and physical branch networks has successfully driven customer transaction volume growth by up to 60%.
As of June 2026, BCA serves over 42 million customer accounts supported by robust digital banking platforms such as myBCA and BCA mobile, a network of 1,272 branch offices, and over 20,000 ATMs/CRMs across Indonesia. Strong customer trust supported BCA’s positive financial performance, with Third-Party Funds (DPK) growing 7.9% YoY to reach IDR 1,284 trillion in the first half of 2026.
Through the inauguration of Branch Office Kemiling, BCA aims to stay closer to the community while accelerating local economic growth in Bandar Lampung. This initiative aligns with BCA’s commitment to growing alongside customers and the community by delivering safe, convenient, and reliable banking services.
"For BCA, digital transformation and physical branch presence are complementary pillars in delivering a relevant banking experience. We want to ensure that our customers always enjoy complete flexibility in choosing the service channel that best suits their needs and comfort," Lenny Cendra concluded.
Picture Information:
Strengthening Banking Services in Bandar Lampung, BCA Inaugurates New Building and Upgraded Status of Sub-Branch Office Kemiling – (from right to left) BCA Head of Operations Support Region VI Lenny Cendra, alongside Chandra Superstore Owner Hendra Bunawan and Head of OJK Lampung Province Oto Fitriandy, symbolically inaugurated the new building and upgraded status of Sub-Branch Office Kemiling at Chandra Kemiling Building, Bandar Lampung, on Monday (7/9). The relocation and status upgrade from a Sub-Branch Office (KCP Kas) to a full-fledged Branch Office (KCP) were conducted to respond to growing transaction demands while offering a more spacious, comfortable, and modern banking facility.
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About PT Bank Central Asia Tbk (as of 30 June 2026)
BCA is one of the leading banks in Indonesia focusing on transaction banking as well as providing credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. At the end of June 2026, BCA served 42 million customer accounts and processed more than 124 million transactions daily, supported by 1.272 branch offices, 20.374 ATMs, as well as 24-hour internet & mobile banking services and Halo BCA contact center. BCA's presence is supported by several subsidiaries focusing on vehicle financing, Syariah banking, securities, general and life insurance, digital banking, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on the wider community. With more than 27.600 employees, BCA's vision is to be the bank of choice and the mainstay of society, serving as an essential pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CCR
Corporate Communication
Address : Jl. MH Thamrin No.1, Menara BCA Lt. 22. Jakarta 10310
Telephone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
