Jakarta, 3 February 2024 - An unofficial announcement was recently made on behalf of PT Bank Central Asia Tbk (BCA) regarding a change in the interbank transfer rate to Rp150,000 per month. This announcement was widely circulated in chat applications, prompting customers to press the “view” button, directing them to a fake website requesting customers’ data.
In this scenario, BCA firmly states that the announcement is FALSE and constitutes an ACT OF FRAUD. If customers receive such an announcement, BCA recommends taking the following steps:
- Please ignore the message, especially if contacted using private numbers. The Bank will only provide announcements/information from the official number/account, specifically WhatsApp Bank BCA at 08111500998.
- Avoid clicking the "view" button and filling out any data. Do not open or click the "view" button. If you have already clicked it, refrain from completing the web form within. Immediately exit the website or microsite that opens from the page.
- Block the contact number and delete messages.
- Manage your mobile banking passwords. Create a strong password and remember to change it regularly.
- Report any issues to Halo BCA by calling 1500888 or through the haloBCA application
BCA Executive Vice President of Corporate Communication and Social Responsibility Hera F. Haryn explained, “As a national bank, BCA is committed to educating our customers about the various cyber crimes present online. We consistently advocate public awareness and caution against different banking social engineering schemes. If you receive any suspicious communication claiming to be from BCA, please contact your local branch or contact us through the Halo BCA contact center at 1500888 or the haloBCA application. Remember, never disclose confidential banking information like ATM card numbers, PINs, or OTPs.”
In this regard, BCA emphasizes that official information exclusively originates from BCA’s authorized channels, including:
✅ Halo BCA application
✅ Official Halo BCA number 1500888 (without 021, +0621, or any other additional digits)
✅ WhatsApp: Bank BCA 08111500998 (verified with a green checkmark)
✅ Instagram: @goodlifebca (verified with a blue checkmark)
✅ Website: www.bca.co.id
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About PT Bank Central Asia Tbk (as of 31 December 2023)
BCA is one of the leading commercial banks in Indonesia with the core business of transaction banking. BCA also offers a full range of financial services in consumer, SME, commercial and corporate segments. As of December 2023, BCA has the privilege of serving nearly 38 million customer accounts, processing around 82 million of daily transactions through a network of 1,258 branches; 19,047 ATMs as well as the 24-hour internet & mobile banking systems; supported by 24/7 Halo BCA contact center. BCA’s presence is complemented by a number of subsidiaries focusing on vehicle financing, sharia banking, securities, general and life insurance, digital bank, remittance as well as venture capital business. BCA is committed to building lasting relationship with customers, putting people first, and making positive impact on society at large. With around 27,000 employees, BCA’s vision is to be the bank of choice and a major pillar of the Indonesia economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CSR
Corporate Communication
Address : Jl. MH Thamrin No. 1
Menara BCA Lt. 22
Jakarta Pusat 10310
Telephone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
