Jakarta, 16 December 2023 - PT Bank Central Asia Tbk (BCA) is dedicated to consistently delivering excellent service to all its valued customers. Throughout the Christmas 2023 and New Year 2024 (Nataru) holiday period, BCA is ready to serve customers’ banking needs through various channels.
To meet customers’ withdrawal demands at BCA ATMs during the Nataru holiday period, BCA has allocated Rp41.1 trillion in cash. This figure reflects a 5% increase compared to the cash prepared by BCA for the previous year’s Nataru period. Additionally, BCA branch offices will maintain regular operating hours on weekdays throughout the Nataru holiday period.
To address the dynamic and varied needs of customers, BCA consistently emphasizes hybrid service concepts, encompassing both online and offline channels. Therefore, BCA will remain ready 24 hours to serve customers’ needs for transactions through digital services available in myBCA application, BCA mobile, KlikBCA internet banking, and the BCA Setor-Tarik ATM network.
“We hope that BCA’s preparedness to handle diverse banking transactions will contribute to the public’s convenience during the Nataru holiday season this year. Additionally, BCA is excited to reintroduce the BCA Year-End Salebration 2023, offering customers opportunities to enjoy year-end discounts. This includes advantageous deals when using BCA Paylater, the latest feature available in myBCA application,” explained BCA President Director Jahja Setiaatmadja. For further information about BCA Year End Salebration 2023, customers can visit bca.id/berburusalebration.
Jahja emphasized that ensuring the security and convenience of customer transactions remains a top priority, especially during the Nataru holiday. For instance, if customers need to open a new account during the holiday period, they can easily do so online through BCA mobile and myBCA. Additionally, the “Pay and Top Up” feature in myBCA application allows for convenient bill payments, typically due at the end of the month. Moreover, customers can leverage the Lifestyle feature on BCA mobile to seamlessly book and pay for airplane tickets, trains, movie theaters, tour packages to the Bakti BCA’s Assisted Villages, and various attractions and recreation options.
Recently, BCA added the BCA Paylater feature to myBCA application, providing a credit facility for alternative payments through QRIS scans. The aim is for this feature to complement the well-established credit card facility, catering to the diverse needs of customers during the Nataru holiday period.
In addition to digital banking services, Halo BCA services are also ready to serve customers' needs 24 hours a day through the Halo BCA telephone via the Halo BCA application, telephone 1500888, Twitter @HaloBCA, WhatsApp 0811 1500 998, webchat www.bca.co.id, or email via halobca@bca.co.id. Make sure there is a verified logo (green check) when opening the Bank BCA WhatsApp application.
Furthermore, BCA also urges customers to always be cautious of various fraud schemes on behalf of BCA. Never share confidential personal banking data such as PIN, OTP, Password, access code, to Card Verification Code (CVC) or Card Verification Value (CVV). BCA also invites customers to participate in the “Don't Know? Kasih No!” awareness movement, rejecting anything lacking a clear source or credibility that has the potential to pose a threat to customers from various cyber crimes.
“At this festive season, the entire Board of Commissioners, Directors, and Employees of PT Bank Central Asia Tbk extend warm wishes for a joyous Christmas in 2023 and a prosperous New Year in 2024. May success and joy accompany us throughout the coming year. Wishing everyone good health and safety during the year-end holidays,” concluded Jahja.
Picture Information:
Addressing Customers’ Year-End Needs: BCA Provides Cash and Offers Discounts - BCA is ready to serve customers’ banking needs through various channels throughout the Christmas 2023 and New Year 2024 (Nataru) holiday period. In anticipation of increased withdrawal demands at BCA ATM machines during the Nataru holiday period, BCA has allocated Rp41.1 trillion in cash. The bank consistently emphasizes hybrid service concepts, incorporating both online and offline channels. Therefore, BCA will remain ready 24 hours to serve customers’ needs for transaction through digital services available in myBCA application, BCA mobile, KlikBCA internet banking, and the BCA Setor-Tarik ATM network. Additionally, BCA reintroduces the BCA Year-End Salebration 2023, which customers can utilize to hunt for year-end discounts, including when transacting with BCA Paylater, the latest feature in the myBCA application.
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About PT Bank Central Asia Tbk (as of 30 September 2023)
BCA is one of the leading commercial banks in Indonesia with the core business of transaction banking. BCA also offers a full range of financial services in consumer, SME, commercial and corporate segments. As of September 2023, BCA has the privilege of serving nearly 39 million customer accounts, processing around 81 million of daily transactions through a network of 1,252 branches; 18,705 ATMs as well as the 24-hour internet & mobile banking systems; supported by 24/7 Halo BCA contact center. BCA’s presence is complemented by a number of subsidiaries focusing on vehicle financing, sharia banking, securities, general and life insurance, digital bank, remittance as well as venture capital business. BCA is committed to building lasting relationship with customers, putting people first, and making positive impact on society at large. With around 25,000 employees, BCA’s vision is to be the bank of choice and a major pillar of the Indonesia economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CSR
Corporate Communication
Address : Jl. MH Thamrin No. 1
Menara BCA Lt. 22
Jakarta Pusat 10310
Telephone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
