*Article updated: February 19, 2026
BCA continues innovating, making foreign exchange transactions more convenient.
Effective February 13, 2026, customers can deposit and withdraw banknotes with Poket Valas through BCA branches.
This service allows customers to conduct foreign exchange transactions directly at various BCA branches with funds linked to Poket Valas, without the need to open a separate foreign exchange account.
The good news is that all BCA Branch Offices can now process banknote deposits and withdrawals using Poket Valas, subject to the availability of banknotes at the branch. Here is some additional information:
- Banknote deposits can be made at all Main Branch Offices (KCU) and Sub-Branch Offices (KCP).
- USD banknote withdrawals can be made at all KCU and KCP branches, while withdrawals of other currencies are only available at KCU branches.
Currently, this service is available for 8 currencies, namely USD, SGD, CNY, JPY, AUD, EUR, GBP, and HKD.
Additional important information: the terms and conditions for depositing and withdrawing banknotes* with Poket Valas include threshold and denomination requirements, and a 1:1 commission fee applies. For more information, please visit the following page: Poket Valas
For complete information about Poket Valas and banknote services, please contact Halo BCA at 1500 888 or through the haloBCA app.
*Customers must confirm the availability of banknotes at a BCA branch one day in advance before withdrawing banknotes using funds from Poket Valas.
Related Article: Here’s How to Transfer Forex Using Poket Valas on myBCA
