Fraudsters often use fake phone numbers to impersonate BCA and target potential victims through SMS, phone calls, or WhatsApp. These numbers are designed to look like Halo BCA’s 1500888, usually by adding prefixes such as 021, +62, and others.
Scammers may pose as official customer service representatives, offering assistance or tempting promotional deals.
In the end, scammers will ask customers for personal banking information, which they then use to steal funds from the account. That’s why it’s important to stay mindful and never let your guard down when receiving such calls.
For your information, BCA will never ask for confidential personal data such as ATM card numbers, PINs, OTP codes, KeyBCA response codes, CVV/CVC codes, and so on.
Please be careful when receiving calls claiming to be from BCA. Always ensure the call comes from BCA’s official numbers or accounts. Customers are also advised not to save the BCA hotline number, so the official number remains clearly visible. If you receive a call from a fake number, stay calm, don’t panic, end the conversation immediately, and block the number.
Official BCA Contact
Here are the official Halo BCA contacts you have to remember:
1. Phone
The official Halo BCA number is 1500888, without any prefixes such as 021, +62, or others. Any different number is fake. Do not save this number in your contacts so that the official number will always appear clearly.
2. WhatsApp
The official Halo BCA WhatsApp number is 08111500998. It has a blue check mark next to the number or contact name, not inside the profile picture. If the number is different or the mark is missing, it is a fake WhatsApp account.
3. X (Twitter)
The official Halo BCA account is @HaloBCA. It has a yellow check mark with the description: “This account is verified because it is an official organization on X.” The username is only @HaloBCA, without hashtags, extra letters, or additional words.
4. Email
The only official Halo BCA email address is halobca@bca.co.id. Use this address for official electronic correspondence with Halo BCA.
To contact BCA’s official contact center, you can also use the haloBCA app, which requires only an internet connection, not phone credit.
That’s all the information you need to know about Halo BCA’s official services. Always make sure you get information directly from BCA’s official accounts or contacts.
Be alert to scams pretending to be from BCA. Don’t forget to share this information with your friends and family, GoodFriends!