Public wifi networks may seem helpful when you're out of data or have signal issues. But because these networks are public and accessible to anyone, they come with serious risks.
Hackers or fraudsters can exploit public wifi to intercept sensitive data, such as passwords or banking information.
Therefore, it is best to avoid using public wifi networks when accessing banking services or conducting financial transactions, such as mobile banking, internet banking, or other online transactions.
Risks of Using a Public Wifi
Here are some risks associated with using public wifi:
1. Data Theft
Hackers can access information on your device, including banking credentials, social media accounts, messages, contacts, photos, and other sensitive data.
2. Malware or Virus Attacks
Hackers may exploit public wifi security flaws to infect your device with malware or viruses, allowing them to steal information directly.
3. Eavesdropping, Tracking or Monitoring Online Activity
Hackers can monitor your online activity, intercept data, and even modify or reroute it without your knowledge.
4. Account Intrusion
By compromising your device, hackers can infiltrate your social media, email, or banking accounts, leading to identity theft or financial loss.
Tips to Protect Yourself and Your Personal Data
When using online banking, here are some tips to help protect your personal data:
1. Use a Private Internet Network or Hotspot
Ensure you have enough data before leaving home to avoid running out while outside. If necessary, use a private mobile hotspot from someone you trust instead of connecting to public wifi.
2. Routinely Change Passwords and PIN
Create strong, unique, and hard-to-guess passwords, and update them regularly. This reduces the risk of your online banking account being compromised.
3. Use Antivirus
Protect the device with an official and trusted antivirus. By using antivirus the device can be better protected from malware or dangerous viruses.
4. Turn off Automatic Connection to Public Wifi
Disable automatic connection to public wifi networks or turn off wifi when in public places to avoid unintentional connections.
If you spot any unusual transactions, report them immediately through Help Center at myBCA app, haloBCA app, or by calling 1500 888.
Be wise when using public facilities and keep your personal data confidential! Share this information with your family and friends to help them stay safe too.