Efforts to Reduce Operational GHG Emissions

Product Innovation and Banking Solutions

BCA consistently strengthens its digital capabilities in response to the rapid acceleration of modern banking.

Efforts to Strengthen Digital Capabilities

The reliability of BCA's digital platform provides innovative, secure, and convenient services, which drive customer growth.

Total Digital Transaction

99.8%

Of total customer transactions

Service innovation

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my-bca

Paylater BCA & myBCA Worldwide Access

Total customers

34.3million

Increased 8% YoY

Number of Accounts

43,4million

Increased 5% YoY

Digital Transformation Initiatives within BCA

Digital Banking Background

Digital Workspace Initiative

BCA promotes efficiency, productivity, and minimal carbon footprint through automation, flexibility in work, and service synergy.

Impact of the Digital Workspace

BCA projects a reduction of 3,140 tCO2eq in emissions by 2025, reaffirming the role of technology in sustainability.

Each of these digital initiatives is designed with a dual purpose: customer service innovation and strengthening our commitment to sustainability.