Dear BCA Customers,

To improve service quality and simplify BCA’s banking channels, all features and services available on the e-Branch BCA application will be migrated to eBranch BCA Web, myBCA, and halo BCA, effective January 4, 2027.

Following this migration, customers will no longer need to download a separate application to complete digital forms (prestaging) before conducting transactions at BCA branches. However, customers can still conveniently access the following services: online queue number booking, foreign currency ordering, and branch prestaging form completion through:

1. eBranch BCA Web (ebranch.bca.co.id)
2. The Branch Services menu on the myBCA application, myBCA Web, and the halo BCA mobile application.

For further information or assistance with other banking services, please contact Halo BCA through the halo BCA application or by calling 1500888.