Dear BCA Customers,
Effective January 12, 2026, Safe Deposit Box (SDB) key deposit fees will be rebilled to customers whose debit transactions were unsuccessful on May 20, 2025.
To ensure a smooth process, please make sure you have sufficient funds in the account used as the source for SDB debits.
For complete information regarding SDB services, please contact:
- Halo BCA Solitaire and Halo BCA Prioritas at 1500222
- Halo BCA at 1500888 or through the Halo BCA app
- Personal Banker
- BCA branches with SDB availability
Related Articles: Changes to Safe Deposit Box (SDB) Rental Fees and Key Guarantee
