Dear BCA Customers,
To optimize the service quality and transaction convenience, starting from August 14, 2025, phone credit and mobile data top up in the Sakuku Application be subject to admin fee charge with the following details:
Phone Credit Top Up Admin Fee:
| Provider | Current Admin Fee | New Admin Fee |
|
Telkomsel |
No charge |
IDR2,000 |
|
XL/AXIS |
No charge |
IDR2,000 |
|
Indosat |
No charge |
IDR1,500 |
|
Tri (3) |
No charge |
No charge |
|
Smartfren |
No charge |
No charge |
Mobile Data Top Up Admin Fee:
| Provider | Current Admin Fee | New Admin Fee |
|
Telkomsel |
IDR2,000 |
IDR2,000 |
|
XL/AXIS* |
Service not available |
IDR1,500 |
|
Indosat |
IDR1,500 |
IDR1,500 |
|
Tri (3)* |
Service not available |
Service available without charge |
|
Smartfren* |
Service not available |
Service available without charge |
*) New providers addition for Mobile Data Top Up
For more information, contact Halo BCA 1500888 or download the haloBCA application.
