2025-01-26 | Awas Modus

Beware of Smishing Scams Impersonating BCA

Recently, smishing scams (SMS phishing) have been on the rise, with sender numbers resembling BCA’s official contact center number.

Smishing is a fraudulent method used to steal personal data via SMS. Typically, scammers send SMS messages containing a link to manipulate victims into providing their personal banking details. BCA NEVER requests confidential banking information from its customers through any channel.

Signs of Smishing to Avoid

Smishing messages are usually sent via SMS in various forms of scams. However, the objective always the same, which is to steal the victim's personal data.

Scammers often disguise themselves using fake identities. They may use a customer service number from a bank or financial institution, impersonate an agency or foundation, or even pretend to be an old friend.

Smishing messages often contain a link. If you click on it, the link will redirect you to a fraudulent page that imitates an official website.

On the fake website, you may be asked to enter personal data such as your card number, PIN, OTP code, card expiration date, CVC/CVV, user ID, password, Appli1 KeyBCA, and more.

If you provide this information, scammers can gain access to your account or card, steal your funds, or make online transactions without your consent.

In some cases, smishing links may also contain viruses or malware designed to steal personal data from your phone. If this happens, your data and privacy could be exposed instantly due to a simple mistake.

How to Avoid Smishing Scams

Here are a few important precautions to take when receiving smishing messages:

1. Confirm with Halo BCA

It can be difficult to distinguish between legitimate SMS messages and fake ones. This is especially true in recent fraud cases where scam messages appeared to come from Halo BCA’s official number. So, what should you do?"

Always verify with BCA by contacting Halo BCA at 1500888 or using the haloBCA app to check the validity of the information.

If it indicates a hoax, ignore the message and do not respond

2. Never Click on Links in Suspicious Messages

Scam messages often claim to contain transaction details or prize notifications from fake promotions.

If you receive an SMS about a transaction you don’t recognize, you may panic and be tempted to click the fraudulent link for confirmation.

Remember, card blocking and transaction verification should never be done through random links. To block your card, use myBCA or BCA mobile, and for transaction confirmation, always contact Halo BCA directly.

3. Never Share Your Personal Banking Information

Fraudsters ultimately aim to steal confidential banking data such as your card number, PIN, OTP code, expiration date, CVC/CVV, user ID, password, Appli1 KeyBCA, and more.

This is a trick to gain unauthorized access to your BCA account. Never share your banking details with anyone through any channels, especially via suspicious links.

If you receive a suspicious message, contact Halo BCA or BCA’s official social media accounts directly for verification or assistance. Here are some of BCA's official contacts:

  1. Halo BCA – 1500888 (no prefix such as 021, +62, or others)
  2. WhatsApp – 08111500998 (verified with a blue checkmark)
  3. Instagram – @GoodLifeBCA (verified with a blue checkmark)

Let's share this information with those around us to help fight these scams. For more details on the latest banking fraud schemes, visit www.bca.co.id/awasmodus to stay informed and protect yourself from fraud.