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25 Jan 2024

Sustainable Growth with Solid Performance, Loans up 13.9%


Jakarta, 25 January 2024 – PT Bank Central Asia Tbk (IDX: BBCA) and its subsidiaries closed the 2023 financial year with a 13.9% YoY loan growth, exceeding the industry loan growth. In line with the robust credit growth, loan-to-deposit ratio (LDR) increased to 70%, compared to the low 62% during the pandemic. Net profit of BCA and its subsidiaries grew 19.4% YoY, reaching Rp48.6 trillion in 2023. This earnings growth was underpinned by quality loan expansion, growing transaction volume and funding, and larger customer base.

“We would like to thank to our customers for their trust, and to Government and Authorities for all the supports, which allowed BCA in achieving an outstanding performance in 2023. Despite challenges like global inflationary pressure and heightened geopolitical tension, we saw that the domestic economy remained resilient. Taking part to spur the national economic growth, we hosted various strategic events in 2023, including two ‘BCA Expos’, ‘BCA UMKM Fest 2023’, and ‘BCA Wealth Summit 2023’. These efforts contributed to the Bank’s performance, as evidenced by a significant increase in SME and consumer loan segment in 2023,” stated Jahja Setiaatmadja, President Director of PT Bank Central Asia Tbk.

BCA’s loan volume growth has doubled over the last three years. As of December 2023, corporate loans increased 15.0% YoY to Rp368.7 trillion, while commercial loans grew 7.5% to Rp126.8 trillion. Since surpassing the Rp100 trillion mark in May 2023, SME loans have further increased, reaching Rp107.9 trillion in the end of 2023, or increased 16.0% YoY. SME booked highest credit growth in the business loan segment by December 2023. Driven by the success of BCA Expo, mortgages and vehicle loans new bookings have multiplied by 2.3 and 2.6 times, respectively, over the past three years. This accomplishment has propelled mortgages to grow by 11.7% YoY to Rp121.8 trillion, and vehicle loans increased by 20.8% YoY to Rp56.9 trillion. Credit card and individual loans outstanding grew by 21.7% YoY to Rp16.7 trillion. Total consumer portfolio increased 14.8% YoY to Rp198.8 trillion. Overall, BCA's total loans rose by 13.9% YoY to Rp810.4 trillion.

Regarding sustainable financing, BCA’s portfolio grew by 10.6% YoY to Rp202.6 trillion as of December 2023. This surpassed the 9% growth target and contributed 24.8% to BCA's total financing portfolio. This achievement was partly driven by the nearly four-fold annual increase in EV financing, reaching Rp1.3 trillion. To expand sustainable financing portfolio, BCA has invested in green bonds amounting to Rp1.6 trillion, representing a 332% YoY increase.

“BCA’s commitment in environmental, social, and governance (ESG) is further manifested through the initiative to calculate the carbon footprint generated from all of the Bank’s operational activities, serving as a basis for efforts to reduce carbon emissions. Throughout 2023, BCA is estimated to have reduced emissions by around 3,000 tons of CO2 through its digital banking operation, green building initiative, and recycling program of 588 tons of operational waste,” explained Jahja Setiaatmadja.

BCA’s loan growth was accompanied by a consistent improvement in loan quality. Loan at Risk (LAR) ratio improved to 6.9% by the end of 2023, compared to 10.4% in 2022. Meanwhile, the Non-Performing Loan (NPL) ratio was maintained at 1.9% in 2023.

On the funding side, total third-party funds rose 6.0% YoY to reach Rp1,102 trillion, driving a 7.1% YoY increase in BCA's total assets to Rp1,408 trillion. CASA contributed around 80% to total third-party funds. BCA made continuous investments to strengthen the hybrid model across multiple touchpoints, from mobile and internet banking channels, point of sales, branch offices, ATMs, to contact center. These strategic investments are pivotal in providing a comprehensive suite of touchpoints serving needs of each segment for deeper customer engagement. In 2023, BCA recorded a surge in total transaction volume, marking a 25.1% YoY increase to 30.1 billion transactions. Mobile banking channel registered the highest growth at 41.6% YoY. Number of customer reached 31 million as of December 2023, double in the last five years.

myBCA, next gen integrated service app, has incorporated several features aimed at enhancing convenience of customer transactions throughout 2023.These include debit and credit card control, biometric login, ease of investing through the Welma feature, and Paylater BCA. Recently, myBCA services has been enriched with features such as foreign currency transfer, vehicle tax payments, e-SIM package purchase, financial diary and transaction notifications, QRIS fund source setting, and QRIS Customer Presented Mode.

BCA posted a positive growth in Net Interest Income (NII) in 2023, grew 17.5% YoY to Rp75.4 trillion. Meanwhile, non-interest income grew 5.5% YoY to Rp23.9 trillion. In total, operating income was recorded at Rp99.3 trillion, up 14.4% YoY. Overall, BCA’s net profit rose 19.4% YoY to Rp48.6 trillion.

At the end of 2023, BCA was awarded as the "World's Most Trustworthy Bank" by Newsweek Magazine in collaboration with the global data research company Statista. Backed by its solid liquidity, BCA is optimistic to continue supporting economic growth through loan disbursement to various sectors with prudent banking in 2024. Last but not least, we continue to expand our transaction ecosystem, and pursue innovation to provide a secured and reliable banking platform for our customers,” said Jahja Setiaatmadja.

As part of its commitment to creating value and benefits for society and the environment, BCA has consistently provided scholarships and training for students. From 1999 to 2023, the total number of Bakti BCA Scholarship recipients reached around 7,500 students. BCA also provides financial literacy education, reaching around 300,000 people by 2023, as well as training for more than 100 teachers at 33 schools in eastern Indonesia. In the health sector, BCA is a US$1 million funding partner in BKKBN's accelerated stunting reduction program. BCA also encourages MSMEs from Bakti BCA-assisted tourism villages to expand their market through participation in a number of national and international events, including the Batik Day celebration at the World Bank headquarters in Washington DC. In addition, BCA made it easier to book tour packages for Bakti BCA-assisted tourism villages through the "Lifestyle" feature on BCA mobile. In 2023, two Tourism Villages assisted by Bakti BCA, namely Taro Tourism Village and Bilebante Green Tourism Village, were selected to represent Indonesia at the UNWTO 2023 Best Tourism Village event in the Update Programme category.

Sustainable Business Shows Solid Performances, BCA's Profit Grows 19.4% to IDR48.6 Trillion - BCA President Commissioner Djohan Emir Setijoso (third right), BCA President Director Jahja Setiaatmadja (center), BCA Vice President Director Hendra Lembong (second left), BCA Director Subur Tan (second right), BCA Director Rudy Susanto (left), BCA Director Santoso (right), BCA Director Vera Eve Lim (third left), during the presentation of PT Bank Central Asia Tbk (BCA) Full Year 2023 Performance Report on Thursday (25/1/2023). BCA and its subsidiaries posted solid performance throughout 2023. BCA and its subsidiaries recorded net profit growth of 19.4% YoY to reach IDR48.6 trillion throughout 2023. This increase was supported by quality loan growth, increased transaction volume and funding, as well as expansion of the customer base.

BCA's Commitment to Creating Added Value for Society and the Environment - BCA Corporate Secretary Raymon Yonarto (left), EVP Corporate Communication and Social Responsibility BCA Hera F. Haryn (center), and SVP Investor Relations BCA Rudy Budiardjo (right), during the Full Year 2023 Performance Report of PT Bank Central Asia Tbk (BCA). BCA has held various initiatives ranging from the Bakti Scholarship program to 7,500 students, financial literacy education to around 300,000 people, training for more than 100 teachers in 33 schools in eastern Indonesia. In the health sector, BCA became a US$1 million funding partner for the BKKBN's accelerated stunting reduction program. In addition, BCA also supports the expansion of the market for MSME products of Bakti BCA Assisted Tourism Villages through participation in national and international events, including the celebration of Batik Day at the World Bank headquarters in Washington DC. At the end of 2023, two Bakti BCA Assisted Tourism Villages, Taro Tourism Village and Bilebante Green Tourism Village, were selected to represent Indonesia in the UNWTO 2023 Best Tourism Village event in the Update Program category.

About PT Bank Central Asia Tbk (as of 31 December 2023)

BCA is one of the leading commercial banks in Indonesia with the core business of transaction banking. BCA also offers a full range of financial services in consumer, SME, commercial and corporate segments. As of December 2023, BCA has the privilege of serving more than 38 million customer accounts, processing around 82 million of daily transactions through a network of 1,258 branches; 19,047 ATMs as well as the 24-hour internet & mobile banking systems; supported by 24/7 Halo BCA contact center. BCA’s presence is complemented by a number of subsidiaries focusing on vehicle financing, sharia banking, securities, general and life insurance, digital bank, remittance as well as venture capital business. BCA is committed to building lasting relationship with customers, putting people first, and making positive impact on society at large. With around 27,000 employees, BCA's vision is to be the bank of choice and a major pillar of the Indonesia economy.


Group Corporate Communication and Social Responsibility - CSR

Corporate Communication

Alamat : Jl. MH Thamrin No. 1
Menara BCA Lt. 22
Jakarta Pusat 10310
Telepon : (021) 2358-8000
Fax : (021) 2358-8339
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