Jakarta, 20 May 2020 – During the Eid 2020, PT Bank Central Asia Tbk (BCA) is always committed to providing service excellence for its loyal customers. Below is the adjustment of BCA branch operations during Eid Mubarak 2020:
|
Date |
Remarks |
|
22 May 2020 |
All BCA branches closed |
|
22 May 2020 |
Pertamina B2B transactions is available at 10 select branches, namely: KCU Matraman, KCU Galaxy, KCU Palembang, KCU Denpasar, KCU Malang, KCU Bandung, KCU Semarang, KCU Solo Slamet Riyadi, KCU Medan, and KCU Madiun |
|
23-24 May 2020 |
Weekend Banking closed |
|
23 May 2020 |
Pertamina B2B transactions remain available at KCU Blitar |
|
26 May 2020 |
Branch offices resume operations with temporary closure |
Despite the Eid al-Fitr holiday amidst the Covid-19 pandemic, customers can still enjoy BCA’s #BankingFromHome services from anywhere at any time through BCA’s electronic banking channelssuch as mobile banking (BCA mobile), internet banking(KlikBCA), as well as at 17,928 BCA ATMs. Money transfer is also now made easier by using QR feature on BCA mobile and Sakuku, no need to memorize or type those long account numbers anymore, simply share and scan the QR codes.
Meanwhile, customers who wish to deposit cash, they may use BCA CRM or Deposit/Withdrawal ATM scattered in many locations. Or utilize the Cardless Withdrawal facility that can be accessed through BCA mobile and Sakuku. For those who have to make transactions at a branch or ATM, please wear a mask and maintain physical distance at all times.
During Eid Mubarak, BCA has prepared hard cash to anticipate increased public demand for money. “We will prepare Rp39 trillion in this Eid holiday. Considering the current situation, we urge our customers to use digital bankingto perform banking transactions,” said President Director of BCA Jahja Setiaatmadja.
We also have made it easier for customers to access Halo BCA contact center. In addition to calling 1500888, customers can also contact the Bank BCA by typing #halobca at WhatsApp number 0811 1500 998 or via chat on www.bca.co.id. Customers may also enquire about the nearest ATM locations or latest promotions by chatting with VIRA through LINE, Google Assistant, and Facebook Messenger.
There are many ways to share these special moments. Banking transactions such as fund transfer to many people has become more practical and easier because BCA has launched the BagiBagi feature on BCA mobile and Sakuku as a solution for fund transfer to many recipients at the same time. “For those who wish to share kindness on Eid Mubarak with family and friends by sending a fixed or random amount of money, need not to worry anymore. You can use the BagiBagi feature on BCA mobile to send a fixed or random amount of money to many recipients with just one click, fast and secure. Sending THR is now easy and secure,” explained Jahja Setiaatmadja, President Director of BCA.
To share this moment with you, BCA also presents the #RamadanAtHome program, which offers various special promo including discounts at marketplace, fashion, lifestyle, telecommunication, entertainment, loyalty, food and beverages, and health. “We are collaborating with various leading brands, I am sure that this special program is certainly not the one you want to miss,” added Jahja.
“BCA loyal customers can also use the BCA Mastercard Debit Card for a variety of online transactions, by first activating the Online Debit Transaction feature on BCA mobile. It is easy and secure. You can also control your domestic and international banking transactions, set up a limit, and block your card. All at your fingertips. Update your BCA mobile to enjoy #RamadanAtHome promos,” lanjut Jahja.
In this opportunity, President Director of BCA Jahja Setiaatmadja, on behalf of Board of Commissioners, Directors and employees, wishes everyone Happy Eid Mubarak 1441 H. “We’d like to take this opportunity to wish a Happy Eid Mubarak 1441 H, and may our mistakes be forgiven,” said Jahja concluded his remarks.
Customers can obtain information regarding:
- Information on operating branch offices, click here
- Location of BCA ATMs and branch offices, click here
- Information on BCA WhatsApp, click here
- Information on #BankingFromHome services, click here
- Information on #RamadanDiRumah promos, click here
- Information on the BagiBagi feature, click here
For more information, please contact Halo BCA 24-hr hotline service at 1500888 or type #halobca on WhatsApp number 0811 1500 998 and Halo BCA Chat on www.bca.co.id.
***
About PT Bank Central Asia Tbk (as of 31st December 2019)
BCA is one of the leading commercial banks in Indonesia with a core focus on transaction banking business and providing loan facilities and solutions to the corporate, commercial & SME and consumer segments. At the end of December 2019, BCA had the privilege of serving 22 million customer accounts, processing millions of transactions every day through 1,256 branches, 17,928 ATMs as well as transactions made over the 24-hour internet and mobile banking systems.
For more information, please contact:
PT BANK CENTRAL ASIA TBK
Corporate Secretariat Division – Corporate Communication Sub Division
Public Relations Bureau
Address :
Jl. MH Thamrin No. 1
BCA Grand Indonesia Lt. 20
Jakarta Pusat
Phone : (021) 2358-8000
Fax : (021) 2358-8300
E-mail : humas@bca.co.id
