BCA Dollar

Convenience in saving and investing

Why BCA Dollar?

Many Currency Options

Available in USD and SGD

Convenient

Get a BCA Dollar card that functions as an ID card and an ATM BCA card

Simple

Access to accounts, transactions, and any kind of payment can be done easily via BCA e-Banking

BCA Dollar

BCA Dollar

BCA Dollar

Save and invest with globally recognized dollar currencies.

Benefits


Competitive
Ease of depositing and withdrawing USD / SGD banknotes with 1: 1 conditions
SMS & e-mail Info Service
Get transaction information via SMS or E-mail

Important Information

  • Interest rate fluctuations can occur following market developments
  • Make sure the BCA Dollar Card is in your hands and keep your PIN confidential
  • No joint account available
  • If the USD or SGD balance in your account is 0.00 for 6 months in a row, the account will automatically be closed

Terms and Procedures

  • Available for individual customers (Indonesian or foreign national) who have an ID card.
  • Fill out and sign an account opening application form.
  • Bring all necessary documents.

    Types of Customers 

    Key Document

    Adult Individual 

    • ID card 
    • Resident Permit (KITAS/KITAP), for foreign national 
    • NPWP*, for WNI

    *Note: If the Customer does not/does not yet possess an NPWP, it can be replaced with a statement letter of not owning an NPWP.

  • The opening of BCA Dollar savings is not subject to stamp duty charge.

For inquiries and complaints:

Contact Us: 
Halo BCA 1500888 
Email: halobca@bca.co.id 
WA: +628111500998 
Website: www.bca.co.id 

Social Media
Facebook: GoodLife BCA
Instagram: @goodlifebca
Youtube: Solusi BCA
Twitter: @BankBCA

Features, Benefits, and Risks of BCA Dollar

Key Features of BCA Dollar:

  • Available in USD and SGD.
  • No reserved balance.
  • No minimum balance per month.
  • Competitive interest rates. For details on interest rates, see the “Costs, Limit and Interest Rates”.
  • The guaranteed interest rates adhere to the prevailing interest rates on Deposit Insurance Corporations (LPS) webpage.
  • Account statement will be sent in the print form and/or e-statement (direct download from BCA channel that you have).
  • Competitive currency rates (link to BCA currency rates).

Benefits:

  • Saving and investing in foreign currencies (USD and SGD).
  • Customers will receive BCA Dollar that can be used for over-the-counter banking (in the branch) and as an ATM BCA card.
  • Customers can apply for BCA Dollar facilities such as internet banking (KlikBCA or KlikBCA Bisnis), mobile banking BCA (m-BCA, BCA mobile or myBCA), SMS BCA, info services via SMS/Email, and phone banking (BCA by Phone).
  • Guaranteed security, PIN for ATM BCA, m-BCA, and Key BCA allows for a safe and comfortable transaction. 

Risks:

  • LPS does not guarantee your savings, if:
  • The amount of all savings (including interest) at one bank exceeds (equal to) Rp2 billion for both single and joint accounts. 
  • The interest rate applicable exceeds the LPS-guaranteed interest rate.
  • Deposited banknotes cannot be withdrawn on the same day.
  • BCA Dollar’s interest rates fluctuation may occur following market developments. 
  • Given BCA dollar is a foreign savings account, exchange rates are subject to fluctuations according to market conditions.
  • If the remaining balance in the BCA Dollar account, both USD and SGD, is zero for 6 consecutive months, the account will be automatically closed.

Simulation:

BCA Dollar Balance

Interest Rate per Annum According to Balance *

Nominal Monthly Interest Rate**

USD1,000,000

0.14%

USD115.07

Note:
*Interest rates may change at any time according to market conditions, which will be notified through BCA information facilities. **Nominal Interest Rate = gross interest before tax according to the prevailing regulations (Assuming 1 month = 30 days and 1 year = 365 days).

Additional Information

  • BCA Dollar interest will be credited at the end of each month.
  • If interest rates decrease, nominal interest received will also decrease. 
  • BCA Dollar is not available for a joint account.
  • Purchase of foreign currency from rupiah fund source with a value exceeding USD25,000 is required to be accompanied by underlying documents.
  • To close a savings account, customers can visit the branch where the account was opened and an account closing fee will be charged.
  • The Bank is required to notify all changes to the benefits, costs, risks, terms, and conditions of these Products and Services by mail or through other means pursuant to the prevailing terms and conditions. Such notification will be made 30 days prior to the effective date.
  • For every offer and subscription of other products, BCA will first ask the customer for approval to provide customer data to third parties.
  • Information about fees, benefits, and risks is available on www.bca.co.id.

Disclaimer (important note)

  • Bank may reject the application for BCA Dollar if they do not fulfill the applicable terms and conditions
  • The customer has read and understood the BCA Dollar product according to the Product Summary.
  • This Product Summary is not part of the application for opening a BCA Dollar account.
  • Customers are required to read and understand the application for opening a BCA Dollar account.
  • Information included in the Product Summary is valid until the new amendment related to the BCA Dollar in this Product Summary is made.
  • Customers are required to carefully read this Product Summary before agreeing to the opening of BCA Dollar. Customers may rightly ask a Bank employee or call Halo BCA at 1500888 for any inquiries or complaints related to the Product Summary.

Fees, Limits & Interest Rates

Interest rate

BCA Dollar USD

Balance (USD)

Interest rate (%pa)

<100 0,00
≥100 - <10.000 0,10
≥10.000 - <100.000 0,10
≥100.000 - <200.000 0,14
≥200.000 0,14

Effective: September 16, 2021


BCA Dollar SGD

Balance (SGD)

Interest rate (%pa)

<200 0,10
≥200 0,10

Effective: November 4, 2019

Placement

The nominal placement starts from USD100 or SGD200.

Fees

  • Income Tax Fee: 20% of the nominal interest.
  • Monthly administration fee of USD 1 or SGD 2.
  • Transfer fees using BCA Dollar fund source are as follows:

    Description

    Between BCA accounts

    Interbank (OR)

    through BCA branch

    • Free or 

    • Rp2,000 for transfer between BCA accounts in another city or with a note 

    Rp50,000

    through e-channel

    Free 

    Rp35,000

    Provision (remittance in the same currency)

    Free

    0.125%

    Min. USD5, max. USD150

  • A 1-day notice must be made for the withdrawal of banknotes at a BCA branch office with a value exceeding USD/SGD1,000 otherwise the customer will be charged a fee of Rp100,000
  • Account closing fee: USD5 or SGD2.
  • Card manufacturing/replacement fee: Free.

Limits

  • Daily transaction limit of BCA Dollar:

    Type of Transaction 

    Limit

    Via ATM BCA

    Cash Withdrawal 1)

    Rp10,000,000 (equivalent)

    Transfer between BCA accounts 2)

    Rp25,000,000 (equivalent)

    Via Mobile Banking

    Transfer between BCA accounts 2)

    Rp25,000,000 (equivalent)

    other

    via Internet Banking 3)

    Rp500,000,000 (equivalent)

    via myBCA

    Rp300,000,000 (equivalent)

    1) Withdrawal limit using BCA Dollar cards or cardless service on BCA mobile is a combined limit.

    2) Transfer limit is a combined limit with the m-BCA transfer limit.

    3) valid from 2 July - 2 August 2021.

  • Customers can deposit and withdraw banknotes with a 1:1 rate calculation (not subject to the exchange rate for the same currency) with the following conditions:

    Description 

    Calculation

    Deposit

    BCA Dollar USD

    Deposit* up to USD50,000 / day / account

    1:1

    Deposit* above USD50,000 / day / account

    0.5% provision fee of the excess 

    BCA Dollar SGD

    Deposit*

    1:1

    Withdrawal

    BCA Dollar USD

    Withdrawal up to USD10,000 / month / account

    1:1

    Withdrawal above USD10,000 / month / account

    0.5% provision fee of the excess

    BCA Dollar SGD

    Withdrawal up to SGD10,000 / month / account

    1:1

    *Note: Deposit of banknotes in poor condition and/or smaller denominations of the same currency a 1:1 rate calculation applies with a provision fee of 0.25%.

TERMS AND CONDITIONS FOR BCA DOLLAR ACCOUNT
PT BANK CENTRAL ASIA Tbk (“BCA”)

A. GENERAL TERMS AND CONDITIONS

  1. BCA Dollar Account Depositor means an adult individual that owns a valid identity card (Resident Identity Card (KTP)/Driver’s License (SIM)/Passport) (hereinafter referred to as the “Depositor”).
  2. A Prospective Depositor of foreign nationality (WNA) that does not own a Limited Stay Permit Card (KITAS) or Permanent Stay Permit (KITAP) may open a BCA Dollar account, subject to the following conditions:
    1. When applying for the opening of a BCA Dollar account, the prospective Depositor is not a BCA customer;
    2. The prospective Depositor must submit certain additional documents as required by BCA;
    3. The prospective Depositor may have only 1 (one) BCA Dollar account;
    4. The prospective Depositor must maintain the balance of his/her BCA Dollar account at any time not to exceed USD 50,000 (fifty thousand United States Dollars) or equivalent or any other amount as may be notified by BCA in any form and by any means in accordance with the prevailing law. BCA reserves the right to block the funds credited to the Depositor’s BCA Dollar account (no credit) if the balance of the Depositor’s BCA Dollar account exceeds the prescribed maximum limit and ask the Depositor to provide BCA with additional documents for the purpose of Customer Due Diligence (CDD).
  3. As proof of account ownership, BCA will issue a BCA Dollar card (hereinafter referred to as the “BCA Dollar Card”).
  4. The BCA Dollar Card can be used by the Depositor to make a deposit, withdrawal, inhouse transfer, and other transactions as may be determined by BCA (hereinafter referred to as the “Transaction”) through the teller counter, BCA ATM and/or other facilities as may be determined by BCA.
  5. For a funds transfer transaction between BCA accounts or to an account at another bank (interbank funds transfer) through BCA’s electronic banking facility, the Depositor hereby authorizes BCA to display the Depositor’s name and/or account number on the screen of BCA’s electronic banking facility.
  6. The display of the name and/or account number as described above is intended as a means of seeking confirmation from the remitting customer to minimize the possibility of the remitting customer making a wrong transfer.

  7. The BCA Dollar Card is issued only for the benefit of the Depositor and must not be transferred to other persons in any way. All consequences arising from any misuse of the BCA Dollar Card shall be the sole liability of the Depositor.
  8. The BCA Dollar Card must not be used for purposes other than to conduct any of the Transactions.
  9. Every time the Depositor use the BCA Dollar Card, the Depositor must enter a Personal Identification Number (PIN). The Depositor must keep the confidentiality of the PIN and must not disclose his/her PIN to other persons. All consequences arising from any misuse of the PIN shall be the sole liability of the Depositor.
  10. The use of the PIN on BCA ATMs or any other facilities as determined by BCA has the same legal force as a written order signed by the Depositor.
  11. If the BCA Dollar Card is stolen or lost, the Depositor must immediately provide BCA with a written notice of such theft or loss. The notice must be made and signed by the Depositor in the form and substance satisfactory to BCA and submitted to a BCA branch office during BCA business hours. If the Depositor is unable to come to the BCA branch office, the notification can be made through HALO BCA.
  12. Any notice of theft or loss of the BCA Dollar Card, whether submitted to a BCA branch office or provided via HALO BCA, will be followed by a blockage by BCA of the relevant account linked to the BCA Dollar Card. The blockage will remain effective until BCA receives a written request from the Depositor to release the blocked account and the BCA Dollar Card. As long as the notice of theft or loss has not been received by BCA, any Transaction made using the stolen or lost BCA Dollar Card shall be the sole liability of the Depositor.
  13. The written request to release the blocked account linked to the stolen or lost BCA Dollar Card can be submitted by the Depositor to a BCA branch office. BCA has the right to verify the identity of the Depositor when the Depositor requests the release of the blocked account linked to the stolen or lost BCA Dollar Card.
  14. BCA will not process any Transaction involving the account whose BCA Dollar Card has been reported lost by the Depositor to BCA. To conduct Transactions again with the account linked to the BCA Dollar Card, the Depositor can apply for a replacement of the BCA Dollar Card at the BCA branch office issuing the stolen or lost BCA Dollar Card.
  15. BCA reserves the right to block the Depositor’s account, reject any transaction involving the Depositor’s account, and/or terminate the business relationship with the Depositor if:
    1. the Depositor fails to comply with the prevailing law;
    2. the Depositor fails to provide any information and supporting documents in accordance with the prevailing law;
    3. the Depositor is known to have used and/or reasonably suspected of using false documents and/or providing incorrect data to BCA;
    4. the Depositor provides questionable information; and/or
    5. the Depositor’s source of transaction funds is known to emanate from and/or reasonably suspected of emanating from a crime.
  16. The Depositor is entitled to obtain a BCA Dollar Account Activity Statement. If within 14 (fourteen) days after the BCA Dollar Account Activity Statement is provided by BCA, the Depositor does not file any objection with a BCA branch office issuing the BCA Dollar Card, the Depositor is deemed to have accepted all the data contained in the BCA Dollar Account Activity Statement.
  17. The BCA Dollar Account Activity Statement will be provided to the Depositor in the following manner:
    1. The BCA Dollar Account Activity Statement is sent to the Depositor’s address.
    2. If the BCA Dollar Account Activity Statement has been sent to the Depositor’s address, but was returned to BCA, then:

      • In relation to the provision of item a above, if the BCA Dollar Account Activity Statement is returned to BCA for any reason for 3 (three) consecutive months, BCA will cease sending the BCA Dollar Account Activity Statement to the Depositor. If the Depositor wishes to have the BCA Dollar Account Activity Statement sent again to the Depositor’s address, the Depositor may come to a BCA branch office designated by BCA to reapply for the sending of the BCA Dollar Account Activity Statement to the Depositor.
      • BCA will keep the BCA Dollar Account Activity Statement for 3 (three) months from the date of its issuance. After the 3 (three) month period has elapsed, the relevant BCA Dollar Account Activity Statement will be destroyed.
    3. The BCA Dollar Account Activity Statement is collected by the Depositor.
      • If the BCA Dollar Account Activity Statement is not collected by the Depositor within 3 (three) months from the date of its issuance, the relevant BCA Dollar Account Activity Statement will be destroyed. If the Depositor fails to collect the BCA Dollar Account Activity Statement for 3 (three) consecutive months, the BCA Dollar Account Activity Statement will no longer be issued until the Depositor reapplies for the issuance of the BCA Dollar Account Activity Statement at a BCA branch office designated by BCA.
  18. If the BCA Dollar Account Activity Statement sent to the Depositor’s address is received by the Depositor in an opened or damaged condition, the Depositor must write a note 'opened or damaged' on the receipt for the BCA Dollar Account Activity Statement. Furthermore, the Depositor must report such opened or damaged condition of the BCA Dollar Account Activity Statement to the BCA branch office issuing the BCA Dollar Card by bringing such BCA Dollar Account Activity Statement.
  19. If there is a discrepancy between the balance in the BCA Dollar account and the balance on record with BCA, the balance or records held by or recorded at BCA will prevail, unless proven otherwise.
  20. The Depositor must pay all charges and fees for the issuance and/or use of the BCA Dollar Card, including but not limited to the BCA Dollar Card production/replacement fee, administration fee, transaction fee, and other charges and fees.
  21. The amounts of such charges and fees and any changes thereto will be notified to the Depositor in any form and by any means according to the applicable law. Such charges and fees will be debited directly by BCA from the Depositor’s account.

  22. The BCA Dollar account will be automatically closed by the system if the balance of the BCA Dollar account is 0 (zero) for 3 (three) consecutive months.
  23. The Depositor must notify BCA in writing of any changes to the Depositor’s data.
  24. The Depositor hereby authorizes BCA to provide the Depositor‘s data to any party other than BCA that has entered into a cooperation agreement with BCA, for promotional activities or other commercial purposes.
  25. In the event of the Depositor’s death, BCA may request any documentation of heirship as required by BCA as the basis for liquidating the balance in the BCA Dollar account and paying the same to the rightful beneficiary(-ies) as specified in the documentation of heirship. Once the balance in the BCA Dollar account owned by the deceased Depositor has been liquidated and paid to the rightful beneficiary(-ies) or attorney(s)-in-fact as specified in the documentation of heirship, BCA is released and forever discharged from any liability whatsoever in connection with such account.
  26. If the Depositor later applies for such facilities as m-BCA, KlikBCA, SMS BCA, and/or other facilities associated with the BCA Dollar account, the Depositor hereby agrees to be bound by the terms and conditions of such m-BCA, KlikBCA, and/or other facilities associated with the BCA Dollar account used by the Depositor.
  27. As long as the Depositor still has outstanding debts to BCA under any credit facility, L/C, bank guarantee or guarantee provided by the Depositor (borgtocht), interest, facility fee (provisi), Cheque/Bilyet Giro book charges, stamp duty, draft, letter of acceptance or other commercial papers signed by the Depositor as an acceptor, endorser, or drawer, guarantor or arising from the use of a credit card or any other fees or obligations arising from anything whatsoever, BCA is entitled, and to the extent necessary is hereby authorized by the Depositor to debit the Depositor’s BCA Dollar account and apply the proceeds to repay any amounts at any time owing to BCA. Any consequences arising from the debiting of the BCA Dollar account under the power granted by the Depositor shall be the sole responsibility of the Depositor.
  28. BCA has the right to rectify the balance of the Depositor’s account in the event of any mistake made by BCA in inputting the relevant data.
  29. The Depositor holds BCA harmless against all claims, lawsuits, and/or other legal proceedings and for any losses arising from the forgery of a BCA Dollar Card that is not caused by BCA’s fault.
  30. BCA shall not be responsible for any damage to and/or failure of BCA ATMs and/or other facilities due to causes beyond BCA’s control.
  31. The Depositor hereby acknowledges that all records, printouts, recordings, communication media, or other evidence of any nature held by BCA in connection with the electronic banking transactions conducted by the Depositor constitute valid and conclusive evidence binding on the Depositor, unless proven otherwise. The data connected with the electronic banking transactions conducted by the Depositor will be stored by BCA in accordance with the prevailing law.
  32. All data connected with the BCA Dollar account will be held and stored by BCA in accordance with the prevailing law.
  33. The Depositor’s funds at BCA are guaranteed by the Indonesia Deposit Insurance Corporation (Lembaga Penjamin Simpanan, or “LPS”) to the extent of the maximum limit stipulated by the LPS.
  34. The LPS does not guarantee any deposit with interest at the rate exceeding the maximum interest rate stipulated by the LPS.

  35. BCA offers products/services via personal communication channels. If the Depositor refuses to get such offer, the Depositor can contact Halo BCA.
  36. The Depositor hereby authorizes BCA to provide the Depositor‘s data to a paying bank in order to enable the paying bank to make payment to the designated recipient with regard to the Depositor's remittance transaction.
  37. By opening the BCA Dollar account, the Depositor is bound by and agrees to the terms and conditions applicable at BCA, including the provisions and rules governing all the services/facilities and transactions covered by the BCA Dollar Card. BCA may at any time amend any provisions and rules governing all the services/facilities and transactions covered by the BCA Dollar Card, and such amendment will be notified by BCA in any form and by any means in accordance with the prevailing law.

B. DEPOSITS AND WITHDRAWALS

  1. The initial deposit must be at least USD 100.- (one hundred United States Dollars) for an account denominated in USD (United States Dollar) and at least SGD 200.- (two hundred Singapore Dollars) for an account denominated in SGD (Singapore Dollar), or at least USD 2,000.- (two thousand United States Dollars) or equivalent (for Depositors of foreign nationality that does not hold the KITAS/KITAP).
  2. BCA has the right to amend the provisions concerning such minimum initial deposit amount from time to time, and such amendment will be notified by BCA in any form and by any means in accordance with the prevailing law.

  3. Deposits can be made at any time at the teller counter during BCA business hours.
  4. Deposits are made using the Deposit Slips provided and can be made at any BCA foreign exchange branch office that accepts BCA Dollar transactions.
  5. Deposits in the form of foreign currency banknotes that exceed the maximum amount determined by BCA will be subject to commission, which will be charged in accordance with the provisions applicable at BCA.
  6. Any deposit made in a different currency from the currency of the BCA Dollar account will be converted into the currency of the BCA Dollar account by using the exchange rate applicable at BCA. Any losses arising from the deposit due to currency devaluation/depreciation shall be the full responsibility of the Depositor.
  7. Deposits in forms of Cheques, Bilyet Giro, drafts, and other instruments of similar nature will be credited to the BCA Dollar account once the amounts are received by BCA in good funds, and this provision also applies to all incoming remittances.
  8. If any of the instruments described above is rejected by the issuing bank, the rejected instrument can be collected by the depositor within 30 (thirty) calendar days of the rejection date. If the depositor fails to collect the rejected instrument within such period, BCA is not responsible for any consequences arising from the Depositor’s failure to collect the rejected instrument.
  9. If the Depositor requests BCA to make a collection (inkaso) of an instrument from the relevant issuing bank, BCA has the right to appoint a correspondent bank to carry out the collection.
  10. Any failure or delay by such correspondent bank in conducting the collection with the issuing bank or transferring the proceeds to BCA as well as any loss arising from the collection process, including but not limited to the currency devaluation/depreciation of the instrument that is still in the process of collection or transfer, shall be the sole responsibility of the Depositor.

  11. Cash withdrawals or funds transfer from the BCA Dollar account can be made at any time through the teller counter during BCA business hours or through BCA ATMs and/or other facilities as may be determined by BCA. For cash withdrawals in United States Dollar (USD) banknotes from a BCA Dollar account denominated in United States Dollar, the Depositor can make the withdrawals at the BCA branch office where the BCA Dollar account is opened or at another BCA branch office designated by BCA or, if BCA amends the relevant provisions, according to the successor provisions, which will be notified by BCA in any form and by any means in accordance with the prevailing law.
  12. Whenever the Depositor makes a cash withdrawal or a funds transfer through the teller counter, the Depositor must produce his/her BCA Dollar Card to the BCA officer. To process the cash withdrawal or funds transfer transaction, BCA will use an Electronic Data Capture (EDC) machine.
  13. Any cash withdrawal or funds transfer in a different currency from the currency of the BCA Dollar account will be processed according to the exchange rate applicable at BCA.
  14. Cash withdrawals or fund transfers by a person other than the Depositor himself/herself can only be made at the BCA branch office issuing the BCA Dollar Card and the Depositor’s attorney-in-fact must present a duly fiscal-stamped power of attorney from the Depositor as well as the Depositor’s identity card and the attorney-in-fact’s original identity card.
  15. If the signature on the Withdrawal Slip is different from the signature on the BCA Dollar Card and/or other supporting documents as may be required by BCA, BCA may refuse to process the Transaction or otherwise request the original identity card of the Depositor. If the Depositor is unable to produce his/her identity card to BCA, BCA reserves the right to hold the BCA Dollar Card for further examination until BCA is assured that the withdrawal is duly made by the authorized or correct Depositor or refuse to process the Depositor’s Transaction until the Depositor can produce his/her original identity card to BCA.
  16. BCA has the right to request the Depositor to show his/her original identity card when the Depositor makes cash withdrawals in a certain amount through the teller counter.

C. CALCULATION AND PAYMENT OF INTEREST

  1. The BCA Dollar account pays interest calculated based on the monthly average balance in the relevant month.
  2. Interest will be paid at the end of the relevant month and will be directly credited or added to the balance of the Depositor’s BCA Dollar account on record with BCA.
  3. The interest rate will be determined by BCA. BCA has the right to change the interest rate at any time and will notify the Depositor of such change in any form and by any means in accordance with the applicable law.
  4. Any interest income shall be subject to tax in accordance with the prevailing tax law, and the tax shall be borne by the Depositor.

D. PROCEDURE

Use of BCA Dollar Card

  1. The BCA Dollar Card can be used by the Depositor to conduct the following transactions:
    1. cash withdrawals in Rupiah on BCA ATMs;
    2. funds transfer between BCA accounts through BCA ATMs in the currency determined by BCA;
    3. other transactions as may be determined by BCA through the teller counter, BCA ATM and/or other facilities determined by BCA.
  2. Below is the procedure or manual for using the BCA Dollar Card through BCA ATMs.
    1. insert the BCA Dollar Card;
    2. enter the PIN. If the Depositor enters the wrong PIN 3 (three) times in a row, the BCA Dollar Card will be blocked. The Depositor can request BCA to unblock the BCA Dollar Card at a BCA branch office by taking the relevant BCA Dollar Card and his/her ID card to the bank officer;
    3. select the desired type of transaction.

Replacement of BCA Dollar Card

  1. If the BCA Dollar Card is damaged, the Depositor can apply for a replacement at the BCA branch office issuing the BCA Dollar
  2. If the Depositor requests a replacement for his/her BCA Dollar Card, the Depositor must show the damaged BCA Dollar Card to BCA.

Closure of BCA Dollar Account

If the Depositor wishes to close the BCA Dollar account, the Depositor must:

  • Provide BCA with a written notice of the Depositor’s intention to close the BCA Dollar account
  • Produce the Depositor’s BCA Dollar Card to the BCA branch office.

The Depositor will incur a closing fee when closing the BCA Dollar account. The amount of the closing fee of the BCA Dollar account will be notified by BCA to the Depositor in any form and by any means in accordance with the prevailing law.

Complaints Handling

  1. Any complaints to BCA in connection with the use of the BCA Dollar Card may be lodged by the Depositor with any BCA branch office or with HALO BCA. For the purpose of handling a complaint, BCA may ask the Depositor to provide BCA with a copy of the Depositor’s identity card and other supporting documents (if necessary).
  2. BCA will respond to such complaint in accordance with the prevailing law.
  3. Any complaints relating to the BCA Dollar account must be lodged by the Depositor with BCA within no later than 3 (three) months of the Transaction date.

IMPORTANT: THE DEPOSITOR IS PROHIBITED FROM STORING OR LEAVING THE DEPOSITOR’S BCA DOLLAR CARD WITH BCA

The Depositor hereby confirms that the Depositor fully understands and agrees to the Terms and Conditions for BCA Dollar Account of PT BANK CENTRAL ASIA Tbk ("BCA") as described above and that BCA has provided sufficient explanation and sought the Depositor’s confirmation of his/her understanding of the benefits, charges and fees, and risks associated with the BCA Dollar account.

These Terms and Conditions for BCA Dollar Account of PT Bank Central Asia Tbk (“BCA”) have been adjusted to ensure compliance with the prevailing laws and regulations including Regulations of the Financial Services Authority

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