BCA mobile

• Having downloaded the BCA mobile application
• Having registered for m-BCA via BCA ATM/BCA Branch for non-financial transactions
• Having activated the financial transactions at a BCA Branch Office or via Halo BCA to be able to conduct financial transactions
• An Android or iPhone smartphone user
• A GSM operator's customer

• One (1) mobile number can only be connected to one (1) ATM BCA card
• One (1) ATM BCA card can be connected to a maximum of 10 mobile phone numbers

• From the screen display on completion of the transaction
• For financial transactions and time deposit account information, the customer will receive the proof of transaction in the form of a message in the Inbox submenu, which can be copied and forwarded via email, SMS or other messenger applications

• The customer is required to enter an access code to secure access to the m-BCA menu. The access code takes the form of a 6-character alphanumeric code created by the customer
• The customer is also required to enter a personal identification number (PIN) to verify and validate a transaction
  The PIN takes the form of a 6-digit numeric code created by the customer

Note:

If there is a system breakdown at BCA or any disruption at the GSM Operator, the customer will not be able to access BCA mobile services temporarily

1. m-BCA shall terminate if:
   1. The Customer submits a m-BCA termination request to BCA, due to, among others:
      • The Customer terminates the use of an ATM BCA card or mobile phone number; or
      • The Customer changes the mobile phone number
   2. The customer closes all accounts linked to the ATM BCA card.
2. BCA reserves the right to terminate the m-BCA to the Customer, among others, if:
   1. The Customer uses m-BCA or allows m-BCA to be used by other parties to carry out an unlawful act;
   2. Based on the data provided by the Mobile Operator to BCA, the mobile number used by the Customer for registration of m-BCA is no longer used by the Customer (recycled);
   3. Based on BCA’s assessment, the Customer uses m-BCA beyond reasonable usage limits;
   4. The Customer has not performed any transaction (financial or non-financial) through m-BCA for 5 (five) consecutive years since the last transaction date; or
   5. The number of mobile phone numbers used by the Customer for registration of m-BCA exceeds the number of mobile phone numbers determined by BCA.

• Transfer fee for interbank transfer that charged to the Customer :
  • The cost of BI-FAST transfer service is Rp 2,500 (Including VAT). This fee already includes the fee charged by Bank Indonesia of Rp 19 (Excluding VAT)
  • Via Online Transfer Rp 6,500 (Including VAT)
• The customer will be charged for the internet access service (GPRS/EDGE/3G/4G/WIFI) at the applicable price (for m-BCA, around 15 KB per transaction or equal to around Rp150/transaction) if the customer uses a regular (non-package) internet service
• For the initial use of the application, the customer will be charged an SMS fee for each SMS sent and received by the customer, as described below:
• For Telkomsel, between Rp 300 and Rp 1,320 per SMS*
• For Indosat, between Rp 400 and Rp 600 per SMS*