Banking information services and do the non-cash financial transactions over telephone call
Benefits
Financial Information
The most updated Foreign Exchange and Interest Rate information
Convenient
No need to go to branch office or ATM
All Providers
Access BCA By Phone with any provider that operates in Indonesia.
Any Transaction
Any transaction other than withdrawing money can be done via BCA By Phone.
User-Friendly
The service provided are very user-friendly
Important Information
BCA by Phone service are eligible for BCA Prioritas, Tapres, Giro, BCA Dollar, Tahapan Gold, and Tahapan customers with a Platinum Paspor Card
To register for the BCA by Phone and KeyBCA facilities, simply come to the BCA branch office. Without KeyBCA, you cannot conduct financial transactions except cash withdrawals through this service. If you already have a KeyBCA that is used for individual KlikBCA, you still have to register BCA by Phone and add a KeyBCA connection at the nearest BCA branch.
For more information, please contact the nearest BCA branch office, Halo BCA at 1500888, or by e-mail at: halobca@bca.co.id.
If there is a system disruption at BCA or a telephone network issue, the BCA by Phone service cannot be accessed temporarily
BCA by Phone Access Number
Region
Access number
Jadetabek
1500 123
Bandung
022-424 1423
Surabaya
031-29805323
Medan, Malang, Palembang, Solo, Semarang, Cirebon, Jambi *)
0804-1-999-123
Other Citiies *)
021-255-63123 *)
*) Or 1500 123 from mobile phone
Note:
Initial numbers 0804-xxxxxxx are charged IDR 550 / minute, and initial numbers 021-2556-xxxxxx are subject to Telkom's regular rates of IDR350/minute
Fees & Limits
Transaction Limit
Type of Transaction
Maximum Limit per day
IDR to IDR Transfer
IDR100 million
IDR to Foreign Currency Transfer *)
IDR15 million (equivalent)
Foreign Currency to IDR Transfer *)
IDR100 million (equivalent)
Foreign Currency to Foreign Currency Transfer (same currency) *)
IDR100 million (equivalent)
Payment
As billing
Mobile Phone Credit Vouchers **)
IDR 2.5 million per day per card (include PPN)
*) A combined limit of transfer limit through BCA by Phone business with transfer limit trough BCA by Phone Prioritas.
**) A combined limit with transaction limit in ATM BCA, KlikBCA, m-BCA, myBCA
***) Eff. Date 11 Dec 2017
Fee
Fee charges to customer are: KeyBCA administration fee. use KeyBCA for financial transaction. KeyBCA administration fee be imposed for every new application KeyBCA and replacement KeyBCA because damage/lost.
Dengan mengklik ‘Lanjutkan’, Anda akan diarahkan menuju website
di luar www.bca.co.id yang tidak terafiliasi dengam BCA dan mungkin
memiliki tingkat sekuriti yang berbeda. BCA tidak bertanggung jawab
dan tidak mendukung, menjamin, mengendalikan konten, mengendalikan
ketersediaan dan perspektif atas produk-produk atau layanan-layanan
yang ditawarkan atau dinyatakan oleh website tersebut.
