Banking Information and Solution

Halo BCA 1500888

Why Halo BCA?


Halo BCA always ready to assist anytime everyday 24/7

Many Ways to Contact

Contact Halo BCA easily through various platforms, from telephone, chat, email, WhatsApp to social media

Extensive Service

Get various assistance services and products such as information about BCA, application requests, suggestions giving and complaints

Easier to connect via the haloBCA app

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About Important Information Fees & Limits Get the Service haloBCA App

Halo BCA

Halo BCA provides access to banking product assistance and services for BCA customers and non customers at any time.


Available in Indonesian and english

Important Information

Please make sure to always contact the official Halo BCA service to avoid the misuse from irresponsible parties

haloBCA App

haloBCA app is a mobile application that can be used to contact various channels owned by Halo BCA, which are Call, Chat, Email, and Twitter.


Contact the official Halo BCA number at 1500888 and select service as needed.


Contact the verified account and type #HaloBCA to start chatting with Customer Service here.

BCA website

Through the widget available on website. Please check terms and conditions here.

Social Media

Follow and contact verified BCA social media accounts.

Official Halo BCA Numbers

Banking, Credit Card, KPR/KKB/Personal Loan, Investor Data Registration, BCA Syariah, BCA Insurance, BCA Life, BCA KlikPay, EDC application request, BCA Sekuritas


BCA Prioritas


Halo BCA Bisnis


Merchant Solution

Halo BCA Customer Services

  • Regular BCA Banking customers
  • Regular BCA Credit Card customers
  • BCA Consumer Loan customers
  • BCA Syariah customers
  • AIA customers
  • BCA Life customers
  • Personal Loan customers
  • EDC Campaign customers
  • BCA Prioritas customers
  • BCA Solitaire customers
  • Non-BCA customers
  • BCA Branch Offices (info)
  • BCA Insurance customers
  • Business customer who uses KlikBCA Bisnis
  • BCA Digital customers

Service Types

Halo BCA service is directly handled by Customer Service and also supported by an answering machine assistance

Complaint Mechanism via Halo BCA

  1. Contact Halo BCA at 1500 888
  2. Customer data will be verified
  3. The complaint will be addressed directly. If the customer's complaint has not been resolved by Halo BCA, the customer will be provided with a complaint number for further processing.*)

*) Will be handled according to the SLA for customer complaint categories.


Complaints via social media are only for certain complaints.

Fees & Limits

Halo BCA Access Fee



Mobile Phone

According to provider tariff

Another platform

Quota deduction from data packages

Get the Service 

Halo BCA
Contact Halo BCA via telephone 1500888
Contact Halo BCA via WhatsApp 08111500998
Contact Halo BCA via webchat
Contact Halo BCA via e-mail
Tweet and mention on Twitter @HaloBCA, @XpresiBCA, @GoodLifeBCA, @BizGuideBCA, @KartuKreditBCA, @BankBCA
Contact from Facebook XpresiBCA, Good Life BCA, Biz Guide BCA, Kartu Kredit BCA, Bank BCA
Contact from Instagram @GoodlifeBCA
Contact from Youtube Channel @SolusiBCA
Contact from LinkedIn PT Bank Central Asia Tbk

Current features in the haloBCA app :

Users can contact Halo BCA by telephone using the internet (VoIP Call)
Users can contact Halo BCA via Bank BCA WhatsApp business account or Chat
Users can contact Halo BCA via email. Users will be directed to the official Halo BCA email account (
Users can contact Halo BCA via Twitter. Users will be directed to the official Halo BCA account (@HaloBCA)
Updating Data
Customers can update their data more conveniently, comfortably, easily, and safely to increase security and comfort in transactions.



Registration Benefits :

  • Speed up identification when on Call
  • No need to fill in personal data when Chat

The user needs to input :

  • Type of account (Credit/Debit Card/Account)
  • Account number
  • Application password
  • Mobile phone number
  • OTP code

My Account

Displays user data who have registered

Users need to login first to be able to access My Account

On the My Account page, users can do :

  • Change photo
  • Change email
  • Change password
  • View the terms and conditions of the application
  • Delete user data

The Uses and Benefits of haloBCA Application

  1. Provide an alternative channel for customers to contact Halo BCA with VoIP Call facility, which is using internet quotas that are cheaper, easier and safer.
  2. VoIP Call facility also makes it easier for customers from abroad to contact Halo BCA. Other features can also be used by customers who are overseas.
  3. Uniting Halo BCA service channels, which are Call, Social Media (Twitter), WhatsApp Bank BCA, Chat, and Email in one mobile application.
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Download halo BCA