Halo BCA 1500888

For more information about BCA ID, read here

Contact the verified account and type #HaloBCA to start chatting with Customer Service here.

Through the widget available on bca.co.id website. Please check terms and conditions here.

Follow and contact verified BCA social media accounts.

1500888
Banking, Credit Card, KPR/KKB/Personal Loan, Investor Data Registration, BCA Syariah, BCA Insurance, BCA Life, BCA KlikPay, EDC application request, BCA Sekuritas

1500222
BCA Prioritas

1500998
Halo BCA Bisnis

1500788
Merchant Solution

• Regular BCA Banking customers
• Regular BCA Credit Card customers
• BCA Consumer Loan customers
• BCA Syariah customers
• AIA customers
• BCA Life customers
• Personal Loan customers
• EDC Campaign customers
• BCA Prioritas customers
• BCA Solitaire customers
• Non-BCA customers
• BCA Branch Offices (info)
• BCA Insurance customers
• Business customer who uses KlikBCA Bisnis
• BCA Digital customers

Halo BCA service is directly handled by Customer Service and also supported by an answering machine assistance

1. Contact Halo BCA at 1500 888
2. Customer data will be verified
3. The complaint will be addressed directly. If the customer's complaint has not been resolved by Halo BCA, the customer will be provided with a complaint number for further processing.*)

*) Will be handled according to the SLA for customer complaint categories.

Note:

Complaints via social media are only for certain complaints.

• There is a risk of data misuse if the Transaction Password and/or PIN is known by someone other than the customer.
• If there is a system disruption at BCA, the Halo BCA Mobile Application service will be temporarily inaccessible to customers.

• Have downloaded the Halo BCA Mobile Application through the Play Store or App Store.
• Have agreed to the Terms & Conditions of the applicable application.
• Registered users who already have or have registered BCA ID through various BCA ID e-channels can use the application by logging in using BCA ID and BCA ID Password.
• Customers can register or log in as a Guest to use the application.
• Customers who can register are customers who have an active e-banking account number and mobile number.

• Secure the Halo BCA Mobile Application using a password and Transaction PIN.
• Closing access to the application can be done by deleting the BCA ID (for customers who have registered) and can delete the application from the mobile phone.
• The Bank reserves the right to change the benefits, costs, risks, and terms and conditions of this product and/or service which will be notified by BCA in any form and through any means in accordance with applicable regulations. The notification will be informed at the latest 30 working days before the effective date of the changes.
• Other information regarding costs, benefits, and risks can be accessed through BCA's official website bca.co.id.

1. Provide an alternative channel for customers to contact Halo BCA with VoIP Call facility, which is using internet quotas that are cheaper, easier and safer.
2. VoIP Call facility also makes it easier for customers from abroad to contact Halo BCA. Other features can also be used by customers who are overseas.
3. Uniting Halo BCA service channels, which are Call, Social Media (Twitter), WhatsApp Bank BCA, Chat, and Email in one mobile application.