Jakarta, 7 February 2026 – PT Bank Central Asia Tbk (BCA) has once again reinforced its position as a pioneer in digital security, technological innovation, and the use of artificial intelligence (AI) in Indonesia. This tangible commitment to protecting customer privacy and ensuring the responsible use of technology is marked by BCA’s achievement of two internationally recognized certifications: ISO Data Privacy (ISO 27701) and ISO Artificial Intelligence Management (ISO 42001).
The presentation of the two ISO certifications took place at Menara BCA Grand Indonesia, Jakarta, on Friday (February 6). The event was attended by BCA Director Lianawaty Suwono and BCA Senior EVP Group Strategic Information Technology David Formula.
In her remarks, Lianawaty stated that this achievement reflects BCA’s ongoing commitment as a banking institution, particularly in maintaining customer trust amid the rapid development of digital technology.
“Customer trust is the main foundation of BCA’s success to date. These ISO certifications for data privacy and AI governance serve as proof of our commitment to safeguarding customer trust and data security, while also ensuring that technology is utilized responsibly,” said Lianawaty.
Lianawaty explained that ISO 27701:2019 is an international certification focused on information privacy management systems. This standard serves as a guideline for organizations in managing and protecting customer personal data comprehensively, covering the entire lifecycle from data collection, storage, and processing to data deletion. “This certification also supports the company’s compliance with applicable data protection regulations,” she added.
Meanwhile, ISO 42001:2023 is the latest international certification governing artificial intelligence (AI) management systems. The standard is designed to ensure that the development and use of AI are conducted ethically, transparently, securely, and responsibly, while upholding principles of accountability and regulatory compliance.
With the achievement of these two international certifications, Lianawaty emphasized that this marks a concrete step by BCA in strengthening corporate governance to support sustainable digital transformation. Equally important, she noted, BCA’s digital transformation efforts are not solely aimed at providing convenience and ease for customers, but also at delivering a sense of security.
“We believe that innovation must go hand in hand with strong governance. Through the implementation of these standards, BCA strives to deliver secure and reliable services for our customers. We are committed to consistently providing banking services that are safe, innovative, and focused on customer protection,” Lianawaty concluded.
Picture Information 1 & 2:
Delivering Secure and Innovative Banking Services, BCA Attains Two International Standard Certificates – Director of PT Bank Central Asia Tbk (BCA) Lianawaty Suwono (center), Senior EVP of Group Strategic Information Technology BCA David Formula (leftmost), and EVP of Enterprise IT Architecture, Data Management, and Service Quality Group BCA Lily Wongso (second from left) receive two ISO certificates: Data Privacy (ISO 27701:2019) and Artificial Intelligence Management (ISO 42001:2023) on Friday (Feb 6). On this occasion, Lianawaty Suwono stated that these two ISO certificates serve as proof of BCA's commitment to maintaining customer trust and data security, while ensuring that technology is used responsibly.
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About PT Bank Central Asia Tbk (as of 31 December 2025)
BCA is one of Indonesia's leading banks, focusing on transaction banking and providing credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. As of the end of December 2025, BCA serves 43 million customer accounts and processes more than 115 million transactions daily, supported by 1,270 branch offices, 20,163 ATMs, as well as internet & mobile banking services and the Halo BCA contact center, which is accessible 24 hours a day. BCA's presence is supported by a number of subsidiaries that focus on vehicle financing, Sharia banking, securities, general and life insurance, digital banking, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on society at large. With more than 27,000 employees, BCA's vision is to become the main bank of choice for the community, serving as an important pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CCR
Corporate Communication
Address : Jl. MH Thamrin No.1, Menara BCA Lt. 22. Jakarta 10310
Phone : (021) 2358-8000
Fax : (021) 2358-8339
Email : corcom_bca@bca.co.id
