Jakarta, 1 July 2025 - PT Bank Central Asia Tbk (BCA) becomes the first company to win the Indonesia Operations Bank Summit (IOBS) trophy. This achievement was made possible by the success of all BCA representatives in winning various awards at the event organized by the Forum for Communication of Banking Operations Directors (FKDOP).
BCA President Director Hendra Lembong said, "It is an honor for BCA to bring home the perpetual trophy from IOBS 2025. This award is the result of the hard work, collaboration, and innovative spirit of BCA's young bankers to continue providing solutions for customers. We believe that a healthy and collaborative competitive environment like this prepares young bankers to face dynamic challenges and add value to the Indonesian banking industry.."
IOBS is an event that convenes various innovations from the banking industry, as well as providing awards for each innovation in improving the capabilities of young bankers. Held from May 26-28, the inaugural IOBS event, themed "From Nusantara to The World," convened industry experts to discuss innovation, operational strategies, and banking challenges in the digital age. A total of 135 participants from various banks attended the event.
BCA delegated 30 teams from the e-Channel & Settlement Services (CSV) and Global Trade & Payment Services (GTP) divisions. All representatives were recognized with 14 platinum and 16 diamond awards. Both are the highest awards at the event.
Three BCA representative teams also won special awards at IOBS 2025. The three special awards were Best Impact for Industries, Best 4.0 Business Implementation, and National Standard Innovation. Each special award was given to the BCA team that brought the following innovations:
- Optimizing the prevention of the use of payment facilities for online gambling transactions with FAST
- Accelerating the Flazz top-up process with AI Agent & Mechatronics at BCA by 2024
- Reducing transaction failures, accelerating reconciliation, and resolving complaints-Fast with PSR, Auto-Reverse, OSRA and RPA
"BCA's participation in the IOBS 2025 event is a realization of the company's efforts to continue learning and strengthen its commitment to building quality human resources, as well as encouraging continuous innovation in operational lines. Through this forum, BCA has the opportunity to explore solutions that are adaptive to technological developments, as well as to improve processes in delivering more reliable, efficient and precise services to customers," said Hendra Lembong.
Picture Information 1 & 2:
BCA Becomes Grand Winner of Indonesia Operations Banking Summit 2025 - BCA Vice President Director Armand Hartono (top photo - fifth from left), Central Java BPD Director Dodit Wiweko Probojakti (top photo - fifth from right), BCA Executive Vice President Reni Septiana (top photo - fourth from right) and staff attend the closing of the Indonesia Operations Banking Summit (IOBS) 2025. At the inaugural IOBS event, BCA won the perpetual trophy and became the main winner of the event organized by the Forum for Communication of Banking Operations Directors (FKDOP). BCA delegated 30 teams to the event, which was attended by a total of 135 teams from 30 FKDOP member banks.
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About PT Bank Central Asia Tbk (as of March 31, 2025)
BCA is one of Indonesia's leading banks that focuses on transaction banking and provides credit facilities and financial solutions for corporate, commercial, SME, and consumer segments. At the end of March 2025, BCA served more than 41 million customer accounts and processed more than 110 million transactions every day, supported by 1,264 branch offices, 19,681 ATMs, as well as internet & mobile banking services and Halo BCA contact center that can be accessed 24 hours. BCA's presence is supported by a number of subsidiaries that focus on vehicle financing, sharia banking, securities, general and life insurance, digital banking, remittances, and venture capital. BCA is committed to building long-term relationships with customers, prioritizing mutual interests, and creating a positive impact on society at large. With more than 27,000 employees, BCA's vision is to be the bank of choice for the people and an important pillar of the Indonesian economy.
PT BANK CENTRAL ASIA TBK
Group Corporate Communication and Social Responsibility - CSR
Corporate Communication
Address : Jl. MH Thamrin No. 1
Menara BCA Lt. 22
Jakarta Pusat 10310
Telephone : (021) 2358-8000
Fax : (021) 2358-8339
E-mail : corcom_bca@bca.co.id
