West Belitung, 1 February 2018 –In addition to providing excellent banking services and solutions, PT Bank Central Asia Tbk (BCA) is also committed to promote Indonesian tourism potentials. BCA realizes its commitment by holding an Service Excellence Training for the village and other community members of West Belitung Regency, especially in Juru Seberang Village, Bukit Peramun Village, Terong Village, Batu Bedil Village, Sijuk Koale Village.
Executive Vice President Corporate Social Responsibility (CSR) of BCA Inge Setiawati together with Vice President of CSR Ira Bachtar officially opened the Service Excellence Training for the village officials in West Belitung Regency at Santika Sijuk, Belitung, Thursday (01/02). Also attending the training was the Chairman of the Geopark Management Board of Belitung Island M. Ubaidillah. The two-day training is held to provide guidelines for the village officials of West Belitung Regency in order to provide excellent service to tourists.
“This Service Excellence Training was held as a realization of BCA’s concerns to the public. Similar to the training we held in East Belitung Regency in August 2017, we see that West Belitung has remarkable appeal, with its tremendous natural beauty. Therefore, BCA aims to provide guidance to the villages in West Belitung in order to optimize its tourism potentials, one of which is realized through service excellence training to tourists,” said Inge.
Inge further said that this service excellence training is also expected to drive creative business opportunities for local communities, provide ideas for new tourist attractions, and eventually able to create jobs and encourage development at the village level which subsequently prospers the people.
The Service Excellence Training is an inaugural Human Resource Development program organized by Bakti BCA in West Belitung Regency and attended by 30 administrators from five local communities, namely Juru Seberang Village, Bukit Peramun Village, Terong Village, Batu Bedil Village, and Sijuk Koale Village, as well as three other communities from the neighboring East Belitung Regency, including Cendil Village, Senyubuk Village, and Limbong Village.
This training is a continuation of a cooperative program between BCA, ITB 81 Foundation, and Belitung Island Geopark Management Board in developing capacity, training and assistance to the community in order to be able to provide world-class service. Previously, BCA has been continuously conducting development and empowerment activities for local communities in a number of Foster Villages. Several initiatives were made, including: Service Excellence Training, Online Marketing Training, Leadership Training, and Team Building Training given to all BCA Foster Villages leaders.
“We have a big hope that this Service Excellence Training will be able to improve knowledge and insight of the local officials in West Belitung especially in skill management that is based on the principle of geotourism, which include nature conservation and benefit utilization for the public,” Inge concluded.
BCA Holds Training for Foster Village in West Belitung – Executive Vice President Corporate Social Responsibility (CSR) of PT Bank Central Asia Tbk (BCA) Inge Setiawati (center below right) and Vice President of CSR of BCA Ira Bachtar (below left) were in the picture with the village officials after the opening of Building Service Excellence in West Belitung Foster Village Training at Hotel Santika Sijuk, Belitung, Thursday (01/02). The training is a proof of BCA’s commitment in assisting villages in West Belitung. It is expected that after attending the training, all the tour administrators can then optimize their tourism potential, one of which is through providing service excellence to tourists.
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About PT Bank Central Asia Tbk (as of 30th September 2017)
BCA is one of the leading commercial banks in Indonesia with a core focus on transaction banking business and providing loan facilities and solutions to the corporate, commercial & SME and consumer segments. At the end of September 2017, BCA had the privilege of serving 16 million customer accounts, processing millions of transactions every day through 1,225 branches, 17,314 ATMs and more than 460 thousands of EDC machines as well as transactions made over the 24-hour internet and mobile banking systems.
For more information, please contact:
PT BANK CENTRAL ASIA
Corporate Secretary – Corporate Communication Sub-division
Public Relations Office
Address : Jl. MH Thamrin No.1
BCA Grand Indonesia Lt. 22
Jakarta Pusat
Phone : (021) 2358-8000
Fax : (021) 2358-8300
E-mail : humas@bca.co.id
