20 Jan 2023 | News & Features

Important Information on Product and Service Changes

Dear BCA Customers,

We’d like to inform you that in order to improve service quality, BCA will change its bookkeeping system from every business day to every calendar day. This will have an impact on the following:

Deposito

Subject Before After
Maturity of Time Deposit If the maturity date of the Time Deposits falls on a holiday, the maturity date is set on the following business day. Thus the date of placement/opening of the Time Deposits is not always the same as the maturity date of the Time Deposits. If the maturity date of Time Deposits falls on a holiday, the maturity date of the Time Deposits remains on the relevant date.
Disbursement of Time Deposit Disbursement of Time Deposits maturing on an unplanned public holiday can only be done by the Depositor on the next business day and no additional Interest Days for said holiday. Disbursement of Time Deposits maturing on a holiday can only be done by the Depositor on the next business day and no additional Interest Day for the Time Deposit maturing on said holiday.

e-Deposito

Subject Before After
Maturity of e-Deposit If the maturity date falls on a holiday, the maturity date is set on the following business day. Thus the date of placement/opening of the e-Deposits is not always the same as the maturity date. If the e-Deposit maturity date falls on a holiday, the e-Deposit maturity date remains on the relevant date.

Tahapan Berjangka

Subject Before After
Maturity Date If the Maturity Date falls on a holiday, the Maturity Date will be set on the first business day after the holiday. Funds in the Tahapan Berjangka account will be credited to the Fund Source account on the first business day after the holiday and no additional interest for the Tahapan Berjangka account during the holiday. If the Maturity Date falls on a holiday, the date shall remain on the relevant date. The crediting of funds to the Fund Source account of the Tahapan Berjangka account that matures on a holiday will still be carried out on the Maturity Date of said Tahapan Berjangka.
Auto-debit of monthly and subsequent regular deposits If the auto debit of the second and subsequent monthly deposit falls on a holiday, the auto debit will be made on the first business day after the holiday. If the auto debit of the second and subsequent monthly deposit falls on a holiday, the auto debit will still be made on the relevant day

Tahaka Simuda

Subject Before After
Maturity Date If the Maturity Date falls on a holiday, the Maturity Date will be set on the first business day after the holiday. Funds in the Tahapan Berjangka SiMuda account will be credited to the Fund Source account on the fist business day after the holiday and no additional interest for the Tahapan Berjangka SiMuda account during the holiday. If the Maturity Date falls on a holiday, the Maturity Date of the Tahapan Berjangka SiMuda shall remain on the relevant date. The crediting of funds to the Fund Source account of the Tahapan Berjangka SiMuda account that matures on a holiday will still be carried out on the Maturity Date of said Tahapan Berjangka SiMuda account.
Auto-debit of monthly and subsequent regular deposits If the auto debit of the second and subsequent monthly deposit falls on a holiday, the auto debit will be made on the first business day after the holiday. If the auto debit of the second and subsequent monthly deposit falls on a holiday, the auto debit will still be made on the relevant day.

Credit Card

Subject Before After
Credit Card Payment Due Date The Cardholder must make payment for each bill as stated on the Billing statement with a minimum value in rupiah currency that must be paid by the Cardholder in accordance with the payment terms determined by BCA (hereinafter referred to as “Minimum Payment”), no later than the due date of the billing month or on the next business day after the due date (if the due date falls on a holiday). Business days are days on which BCA and banking institutions in Indonesia generally conduct operational and clearing activities in accordance with Bank Indonesia’s regulations The Cardholder must make payment for each bill as stated on the Billing statement with a minimum value in rupiah currency that must be paid by the Cardholder in accordance with the payment terms determined by BCA (hereinafter referred to as “Minimum Payment”), no later than the due date of the billing month or on the next day after the due date (if the due date falls on a holiday).
Auto-debit If the Cardholder wishes the Card bill payment to be made through auto debit method and the due date falls on a holiday, the auto debit process will be carried out on the previous business day. If the Cardholder wishes the Card bill payment to be made through auto debit method, the auto debit payment will be made according to the due date

Payroll through Branch Office

Subject Before After
Date of Implementation of Payroll If the Payroll Date does not fall on a Business Day, the Payroll will be carried out on the next Business Day. If the Payroll Date does not fall on a Business Day, the Payroll will still be carried out on the relevant Calendar day.

Loan

Subject Description

Provision of funds for payment of loan bills

Funds for bill payments must be available on the invoice due date (including holidays)

Virtual Account

Subject Current Condition Condition After Change
Crediting of funds from BCA VA transactions (“Transaction”)
  • Funds from transactions made before the Batch Process begins will be credited to the Settlement Account on the same Business Day as the Batch Process, but new funds will be effective no later than 1 (one) subsequent Business Day.
  • Funds from transactions conducted after the Batch Process begins or outside of Business Day will be credited to the Settlement Account 1 (one) Business Day following the Batch Process, but new funds will be effective no later than 2 (two) subsequent Business Days.
  • Proceeds from Transactions conducted before the Batch Process begins will be credited to the Settlement Account on the same Calendar Day of the Batch Process.
  • Proceeds from Transactions conducted before the Batch Process begins will be credited to the Settlement Account 1 (one) Calendar Day following the Batch Process.
Transaction Fee Debiting Transaction Fee Debiting is conducted every Business Day Transaction Fee Debiting is conducted every Calendar Day
Availability of Transaction Report Transaction Reports are available on KlikBCA Bisnis and can be downloaded for a period of 10 (ten) Business Days after the Settlement process Transaction Reports are available on KlikBCA Bisnis and can be downloaded for a period of 10 (ten) Calendar Day after the Settlement process
Customer Data Registration, Change, and Deletion Process on KlikBCA Bisnis (Offline BCA Virtual Account Only) Can be done on Business Days until 17.00 WIB Can be done every Calendar Day until 17.00 WIB

This change will be effective as of 4 March 2023.

Thus, we make this announcement for the attention of BCA customers and the wider community.

For more information about various banking services at BCA Branch offices, contact Halo BCA 1500888 or mention us on Twitter @HaloBCA.