Corporate Social Responsibility

BCA has been wholeheartedly present in and growing with the community for more than 60 years, providing safe, convenient and reliable banking services for our customers. BCA continues to work hard in order to better understand the demands of our customers and to provide the best solutions for all necessities, so as to evolve

together with our customers.

BCA operates its business by always adhering to the norms and the rules that apply in every line of business. BCA is also actively engaged in social development, environmental preservation and is one of the founding pioneers in implementing sustainable governance in the Indonesian banking industry.

With its vision of developing the very best products for the people and a reputation as the Bank they can fully rely on, working as an important pillar of the Indonesian economy BCA will continue to be wholeheartedly present and grow with the community in order to provide the maximum benefits and to inspire all stakeholders.

Labour, Health and Work Safety Practices

BCA HR plays an important role in the performance and achievements of the company. Therefore, BCA always pays special attention to human resource management.

BCA is committed to the continuous development of human resources in order to improve competence, career prospects and welfare of employees. This is expected to increase the comfort and pride of BCA employees. BCA also strives to provide protection for all employees in the work environment.

BCA juga berupaya untuk memberikan perlindungan bagi seluruh karyawan di lingkungan kerja.

Sustainability Performance: Social – Employment

Sustainability Programs: Labour, Health and Work Safety Practices

Responsibility in Developing Sustainable Financial Products and Services

As an agent of trust, the Bank has inherent risks in providing its products and services to the community. The ongoing growth of technology that goes together with the increasingly diverse range of banking products, multiplies the risk exposure to financial products and services abuse that decreases the trust of stakeholders.

As a firm that relies on the trust of the people, BCA must manage its business in a transparent manner as a part of the Risk and Reputation Management. With a high level of trust, the Bank’s customers and community will continue deposit funds and use the banking services provided. So, the Bank will continue to be able to distribute the aforementioned funds to move the nation’s economy.

Responsibility in Developing Sustainable Financial Products and Services

Sustainability Programs: Responsibility to Consumers

Environmental

BCA strives to play a role in environmental conservation. One way the Bank commits to this is through managing its operations in a more environmentally friendly manner. This includes implementing energy saving practices, which are expected to contribute significantly to the overall effort.

In addition, BCA actively cooperates with institutions that are competent in handling environmental issues.

Sustainability Performance: Environmental

Sustainability Programs: Financial and Environmental Sustainability

Social and Community Development

To realize the vision of becoming the bank of choice and a major pillar of the Indonesian economy, and to provide the very best financial services to all Indonesian customers, BCA is firmly committed to keep and enhance the trust of the community, customers, business partners and regulators.

Sustainability Performance: Social

Sustainability Programs: Social and Community Development