Corporate social responsibility (CSR) activities represent BCA’s commitment to its stakeholder and the environment. In doing so we add value for our stakeholders, in line with one mission and our CSR initiatives to support sustainable development goals (SDGs) and sustainable finance programs.
Corporate Social Responsibility Related to Employment, Occupational Health and Safety Practices
Human resources (HR) has a significant role to play in influencing company performance. BCA is committed to focusing on the welfare and career development of employees, including creating a healthy, safe and comfortable work environment (occupational health and safety/OHS)
BCA employs a comprehensive staffing policy. This includes: transparency of information for employees, implementation of the Collective Labor Agreement (CLA), personal and career development, equal employment opportunities, and compensation and benefits programs.
Corporate Social Responsibility Related to Employment, Occupational Health and Safety Practices
Responsibility in Developing Sustainable Financial Products and Services
In 2019, BCA began developing a distinctive sustainable finance vision and mission, established an Environment Sustainability Governance (ESG) Sub-Division, as well as implementing a Sustainable Finance Action Plan (SFAP/RAKB). These activities represent a new and exciting phase in a journey that brings all its stakeholders together, successfully contributing to Indonesia's future growth and sustained development.
New Journey Towards Sustainable Finance
Towards Sustainability through Excellent Service and Digitalization
Corporate Social Responsibilities for the Environment
BCA, as one of the largest national private banks in Indonesia, actively promotes effort to preserve the environment. This is part of commitment to and support for reducing global warming. BCA employs policies that promote environmental preservation, including the application of energy management in offices and branches.
Environmental preservation efforts are also carried out by actively involving BCA employee in the process. BCA continuously conducts education through internal communication media.
BCA provides financing to several projects that comply with regulations and encompass environmental, social and governance perspectives. This is in accordance with OJK regulations on sustainable finance and SDGs achievements.
Corporate Social Responsibilities for the Environment
Corporate Social Responsibility in Social and Community Development
BCA has developed its Bakti BCA corporate social responsibility (CSR) program, to empower communities. Bakti BCA was developed to contribute to uplifting people's welfare, as well as improve environmental conditions with other activities that also support SDG.
Bakti BCA is implemented through three pillars: Solusi Cerdas (Smart Solutions), Solusi Sinergi (Synergy Solutions).

Source: PT Bank Central Asia Tbk, Laporan Tahunan 2019: Navigating Change, (Jakarta: BCA, 2020), p. 585.