Posted On : 29-09-2017

Proactive towards Double Swipe Action

Proaktif Terhadap Aksi Double Swipe

The double swipe practice for credit and debit cards that has been circulated on recent news certainly makes you worry. More overly in line with the Non-cash National Movement, you often perform payment transaction using Credit Card or Debit Card.

Double swiping refers to the swiping of a credit or debit card twice on the cash register after swiping it on the EDC (Electronic Data Capture) machine.

Cards can only be swiped or dipped once on the EDC machine that is connected to the card security system, which requires pin for payment transactions. Bank Indonesia forbids double swiping on cash register to prevent data misuse by unauthorized personnel.

As a customer and consumer, you can participate and be proactive in ensuring data security and anticipating possible misuse of data in your credit and debit cards.

It is very easy to participate, make sure you do the following two things:

  1. Ask the cashier

    Do not hesitate to ask the cashier or merchant. Make sure no double swiping performed to the cash register. If merchants perform this action to complete the payment transaction, please be advised to cancel the transaction.

  2. Report to Halo BCA

    In case of transaction has been executed or you have noticed double swiping on your card, you can report to Halo BCA. The BCA team will later follow up the report and perform the necessary actions.

For further detail, please check the following video on 5 Things You Must Know about “Double Swipe”

Stay alert and make sure you proactively participate in preventing data duplication when shopping. For further information, please contact Halo BCA 1500888 or simply mention us at Twitter account @HaloBCA.

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