BCA contact center Halo BCA continues to offer the best customer service by providing information on banking solution and services to customers. In this day and age, chat technology has become part of our daily lives. Furthermore, communications through mobile chat and applications downloaded to smartphones have become the main communication tools for some of us.
Now, the same technology is being used by BCA to communicate with customers and non-customers. User can access www.bca.co.id and greet our contact center team through Halo BCA Chat.
Previously, customers can only contact Halo BCA via phone in 1500888 or social media Twitter: @HaloBCA. Now, Halo BCA will be able to greet customers through the chat widget available in BCA website. This new service can be accessed through both desktop and mobile.
Enjoy direct personal interaction with Halo BCA Chat to obtain various information—from service/product information, location of the nearest ATM/branch, banking solutions, and ongoing promotions.
Halo BCA Chat is easy to use. Simply visit www.bca.co.id and click on the Halo BCA Chat icon on the right bottom corner on your desktop, or right top corner when using your mobile. To begin, enter your name, email, and phone number, as well as Captcha/I’m not a robot verification.
Halo BCA Chat will also send your chat history to the email address you have provided at the beginning of the process.
Halo BCA Chat service will be available from Wednesday, November 16, 2016.
If you would like to receive information on banking solution and BCA products, contact Halo BCA 1500888, BCA official Twitter account @HaloBCA, or visit BCA website and say hello to our Halo BCA Chat team.